User Guide

Section 5B: Terms and Conditions 333
Terms & Conditions
delays (e.g., dropped calls, blocked calls, etc.) in the coverage areas we identify. Actual
coverage and quality of Services may be affected by conditions within or beyond our
control, including network problems, software, signal strength, your equipment, structures
(including buildings in which you may be located), atmospheric, geographic, or topographic
conditions.
Roaming Coverage. You are roaming anytime your phone indicates that you are roaming.
Roaming coverage is only available with certain devices and, unless included as part of your
Services, will result in additional charges. Roaming calls placed “manually” (through an
operator or with a credit card) will always incur separate and additional charges. Depending
on your phone settings, you may automatically roam if there is a gap or interruption in
coverage within the Nationwide Sprint PCS Network coverage area and roaming coverage
areas. See your phone guide for how to adjust phone settings. Certain features and services
may not be available in roaming coverage areas (including Sprint PCS Vision, voicemail, call
waiting, call forwarding, etc.).
Charges. Carefully review the terms of your Services. You will be assessed charges based on
the terms of your Services including, without limitation, monthly recurring charges and
charges based on actual usage (e.g., charges for long distance, roaming, call forwarding,
directory assistance, etc.). Airtime and other time based usage charges are calculated from
when your device first initiates contact with a network until the network connection is
broken, whether or not you were actually successful in connecting to the intended
destination. However, you will not be charged for voice calls that ring and do not pick up, or
if you get a busy signal. For voice calls received by your device, you are charged from the time
shortly before the phone starts ringing until the call is terminated. You are charged for an
entire voice call based on the time period in which the call is initiated. Partial minutes of use
are rounded up to the next minute.
Sprint PCS Vision Charges. Vision usage is measured in bytes, not in minutes. Bytes are
rounded up to kilobytes. Usage rounding occurs at the top of each clock hour while in a
session and at the end of each session and is then charged to you based on the terms of your
Services. Depending on your Services, usage may be charged against an allowance or on a
fixed price per kilobyte. Usage charges may be rounded up to the next cent at monthly or