User Guide

Network connection :: 173
Confirm that the DUN setting is turned off in the Bluetooth
®
application (see
“Using dial-up networking” on page 61).
Confirm that high-speed data services are correctly configured on your
smartphone:
1. Go to Applications and select Prefs .
2. Select Network.
3. If the Service field says Untitled, select the Service pick list and select the
appropriate data service.
4. Select Done.
I can’t send or receive text messages
Make sure your phone is turned on (see “Turning the phone on and off” on
page 14).
Contact your wireless service provider to verify that your plan includes messaging
services, that these services have been correctly activated, and that they are
available at your location.
If possible, contact the recipient or sender of the message, and make sure the
receiving device can accept text messages.
Confirm that the DUN setting is turned off in the Bluetooth
®
application (see
“Using dial-up networking” on page 61).
If a text message arrives but does not display an alert, perform a soft reset
(see “Performing a soft reset” on page 166).
I can’t make or receive calls using a hands-free device
with Bluetooth
®
wireless technology
Ensure your Bluetooth device is compatible. Go to www.palmOne.com/us/
support/bluetooth/treo650_bluetooth_compatibility.html for a list of compatible
devices.
Confirm the Bluetooth setting is turned on in the Bluetooth application.
Bluetooth range is up to 30
feet dependent upon
environmental conditions;
including obstacles, radio
interference from nearby
electronic equipment, and
other factors.
RushUG.book Page 173 Monday, June 13, 2005 1:33 PM