User Guide

Table Of Contents
Page 216 Troubleshooting Tips
Operating problems
Problem Solution
My communicator won’t
turn on.
Try each of these in turn:
Adjust the contrast settings.
Make sure the battery is fully charged.
Perform a soft reset. See page 212 for details.
If your communicator still does not operate, try a hard
reset. See page 213 for details.
My communicator keeps
turning itself off.
Your communicator is designed to turn itself off after a period
of inactivity. This period can be set at one, two, or three
minutes. Check the Auto-off setting. See page 180 for details.
My communicator is not
making any sounds.
Check the ringer switch setting on top of your
communicator. The setting turns off all sounds on your
communicator.
Check the System Sound setting. See page 180 for
details.
My communicator has frozen. This is most commonly attributed to conflicts with third-party
software. Try each of these in turn:
Perform a soft reset. See page 212 for details.
Delete any application you recently installed. See page 44
for details.
Perform a warm reset. See page 213 for details.
Perform a hard reset. See page 213 for details.
I don’t see anything on my
communicator’s screen.
Adjust the contrast settings.
Charge the battery.
Perform a soft reset.