User's Manual
These messages are possible errors that may occur. If your problem still persists, please
MEC Dynamics Technical support at 408-844-9280 or 888-376-1081
Error Code ERROR CAUSE ACTION
No display
Monitor has shut
down after sitting
idle for 5 minutes.
Press power button.
LOWBAT
Low Batteries
Battery power is
running low
Change batteries or
use AC adapter
REMOVE STRIP
Remove Cartridge
Reader turned on
with test cartridge
already inserted
Remove cartridge;
if new, restart
Reader and reinsert
cartridge. If
cartridge is used,
discard it.
ERROR
REMOVE STRIP
Remove Cartridge Cartridge not
properly inserted or
used cartridge
inserted
Be sure cartridge is
fully inserted and is
properly aligned
and has not been
previously used. If
error continues call
MEC Technical
Support
ERROR 01
Meter Error Meter issue
identified during
self check
Call MEC
Technical Support
ERROR 02
Cartridge Error
All cartridge
malfunctions
during testing, or
cartridge is
removed before
completion of test
or delayed sample
application
Repeat test with
new cartridge and
new sample. Be
sure cartridge is
fully inserted. If
error continues call
MEC Technical
Support