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STELPRO DESIGN INC.
Saint-Bruno-de-Montarville, Québec, Canada, J3V 6L7
STELPRO LIMITED WARRANTY
This limited warranty is offered by STELPRO Design Inc.
(“STELPRO”) and applies to the following product made by
STELPRO: models SFE, SFEX, SFECM.
Please read this limited warranty carefully. Subject to the terms
of this warranty, STELPRO warrants its products and their
components against defects in workmanship and/or materials
for the following periods from the date of purchase: 5 years.
This warranty applies only to the original purchaser; it is non-
transferable and cannot be extended.
CLAIM PROCEDURE
If at any time during the warranty period the unit becomes
defective, you must cut off the power supply at the main
electrical panel and contact 1) your installer or distributor, 2) your
service center or 3) STELPRO’s customer service department.
In all cases, you must have a copy of the invoice and provide
the information written on the product nameplate. STELPRO
reserves the right to examine or to ask one of its representatives
to examine the product itself or any part of it before honoring the
warranty. STELPRO reserves the right to replace the entire unit,
refund its purchase price or repair a defective part. Please note
that repairs made within the warranty period must be authorized
in advance in writing by STELPRO and carried out by persons
authorized by STELPRO.
Before returning a product to STELPRO, you must have
a STELPRO authorization number (RMA). To obtain it, call
the customer service department at: 1-844-STELPRO. The
authorization number must be clearly written on the parcel
oritwill be refused.
CONDITIONS, EXCLUSIONS AND
DISCLAIMER OF LIABILITY
This warranty is exclusive and in lieu of all other representations
and warranties (except of title), expressed or implied, and
STELPRO expressly disclaims and excludes any implied warranty
of merchantability or implied warranty of tness for aparticular
purpose.
STELPRO’s liability with respect to products is limited as provided
above. STELPRO shall not be subject to any other obligations or
liabilities whatsoever, whether based on contract, tort or other
theories of law, with respect to goods or services furnished by it,
or any undertakings, acts or omissions relating thereto. Without
limiting the generality of the foregoing, STELPRO expressly
disclaims any liability for property or personal injury damages,
penalties, special or punitive damages, damages for lost prots,
loss of use of equipment, cost of capital, cost of substitute
products, facilities or services, shutdowns, slowdowns, or for
other types of economic loss or for claims of a dealer’s customers
or any third party for such damages. STELPRO specically
disclaims all consequential, incidental and contingent damages
whatsoever.
This warranty does not cover any damages or failures resulting
from: 1) a faulty installation or improper storage; 2) an abusive or
abnormal use, lack of maintenance, improper maintenance (other
than that prescribed by STELPRO) or a use other than that for
which the unit was designed; 3) a natural disaster or an event out
of STELPRO’s control, including, but not limited to, hurricanes,
tornadoes, earthquakes, terrorist attacks, wars, overvoltage,
ooding, water damages, etc. This warranty does not cover any
accidental or intentional losses or damages, nor does it cover
damages caused by negligence of the user or owner of the
product. Moreover, it does not cover the cost of disconnection,
transport, and installation.
The warranty is limited to the repair or the replacement of the unit
or the refund of its purchase price, at the discretion of STELPRO.
Any parts replaced or repaired within the warranty period with
the written authorization of STELPRO will be warranted for the
remainder of the original warranty period. This warranty will
be considered null and void and STELPRO will have the right
to refuse any claims if products have been altered without the
written authorization of STELPRO and if the nameplate numbers
have been removed or modied. This warranty does not cover
scratches, dents, corrosion or discoloration caused by excessive
heat, chemical cleaning products and abrasive agents. It does not
cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages and some of
them do not allow limitations on how long an implied warranty
lasts, sothese exclusions or limitations may not apply to you.
This warranty gives you specic legal rights and you may have
other rights which vary from state to state or from province to
province.