Full Product Manual

Novao products have been made under the highest standards of crasmanship and quality. All Novao faucets are backed by Novao’s Lifeme Limited
warranty. Novao warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period”
for homeowners), this faucet will be free from defects in material and workmanship. All other purchasers (including purchasers for industrial, commercial
and business use) are excluded from this warranty.
Damage due to installaon error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether
performed by a contractor, service company, or yourself are excluded from this warranty. Novao recommends using a plumbing professional to install
your Novao product. Except as provided by law, this warranty is in lieu of and excludes all other warranes, condions and guarantees, whether
expressed or implied,statutory or otherwise, including without restricon those of merchantability or of tness for use.
Defects or damage caused using other than genuine Novao parts is not covered by this warranty. This warranty is applicable only to faucets purchased
aer November 2009 and shall be eecve from the date of purchase as shown on purchaser’s receipt. If the faucet should leak or drip during normal
use, Novao will provide the purchaser the cartridge necessary to put the faucet in normal working condion. All nishes on Novao faucets are
warranted to the original consumer to be free from defects in material and crasmanship for a period of one year starng the date of purchase by the
consumer. If the faucet is used commercially or is installed outside of the United States of America or Canada, the warranty is voided.
Proof of purchase (original sales receipt) must be provided to Novao, Inc. with all warranty claims. Novao
is not responsible for labor charges, installaon, loss, injury or any other incidental or consequenal costs.
In no event shall the liability of Novao products surpass the purchase price of the replacement part. In no
event shall Novao be liable for loss of prots or any such loss, or any direct or indirect, special, incidental or
consequenal damages howsoever incurred or designated arising out of any breached claim of warranty.
If you believe you have a warranty claim, contact Novao, either through your local Dealer, Plumbing
Contractor, Home Center, or by wring: Novao, Inc., An: Product Support, 3533 E. Corona Ave.,
Phoenix, AZ, 85040, USA. Please be sure to provide all pernent informaon regarding your claim, including
a complete descripon of the problem, the product, model number, color, nish, the date the product
was purchased and from whom the product was purchased. Also include your original invoice. For other
informaon, or to obtain the name and address of a service or repair facility near you, email:
support@novaoinc.com or write to the above address.
Warning: Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents
or other products not recommended for chrome, oil rubbed bronze or brushed nickel. This will void the
warranty. Novao products may be cleaned by using a mild soap with warm water and a dry, clean so cloth.
Using anything other than what is suggested will void the warranty.
WARRANTY
Get the most out of
your Novatto faucet
by registering!
You are not only establishing
the product’s warranty by
registering, you will also
receive product informaon,
helpful ps, learn of special
events and much more.
Are replacement
parts available?
Yes, they sure are. We carry
replacement parts for all of our
faucets. Parts are available free of
charge when covered under warranty.
How far back from the
edge of the sink should the
faucet hole be drilled?
The distance depends on the type of
faucet used with the sink. Typically
1-3-inches is ideal.
Do your faucets have a
lifetime warranty?
Yes, all of our faucets carry a
Limited Lifeme Warranty.
Where should the faucet
hole be placed?
The placement of the faucet
is a maer of preference, most
faucets, however, are centered
to the sink’s drain. Also make
sure there is clearance between
the back-splash and the
faucet’s handle.
More quesons? Feel free to
contact our technical support team
anyme. More info is also available
at our website.
Novao I P: 844.404.4242
support@novaoinc.com
NovaoInc.com
We would like to take this
opportunity to thank you for
choosing Novao. We hope you are
truly sased with our product(s)
and enjoy it for years to come. As
a small business, we learn the most
from you, the customer. Please visit
the link to the right, leave us a
review with some high resoluon
pictures and you could win a $25
Amazon or Visa gi card.
THANK YOU
It’s easy as...
• Go to novaoinc.com
• In the top le, click “product
registraon and review”
• Find your product model
• Review, submit... enjoy!
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