User's Manual

USB727 Modem USER GUIDE

Troubleshooting

USB727 Modem

The following tips will help solve many common problems encountered while using the USB727 Modem:

• Make sure you are using the USB727 in the correct geographic region: a BroadbandAccess and

NationalAccess USB727 in the US.

• Ensure that the wireless network’s coverage extends to your current location.

When properly installed, the USB727 Modem is a highly reliable product. Most problems are caused by one of

these issues:

• The wrong driver has been installed.

• System resources required by the USB727 Modem are being used by other devices.

• Network coverage is not available (either because you are outside the BroadbandAccess and

NationalAccess coverage area or because of an account or network problem).

For issues related to the VZAccess Manager consult the VZAccess Manager User Guide, located on the

Installation CD.