Warranty

1. What is Covered by this Warranty During the applicable Warranty Period (specified below), Noritz America Corporation (“Noritz“) warrants to the original purchaser (“Buyer”) that the new Noritz
gas water heater in the originally installed location (“Product”) is free from material defects in material or workmanship (the “Warranty”). There are different Warranty Periods for different
components of the Product, as described below. This Warranty is for the benefit of the original Buyer only and terminates upon transfer of the Product from the original Buyer to any other person or
entity. For this Warranty to be effective (i) the Product must be installed by a method recognized and authorized by Noritz and in compliance with Noritz published materials specifically indicated
in writing to be applicable to the type and model number of the Product and in compliance with instructions in the Installation Manual and Owner’s Guide, which are included with the Product
(“Proper Installation”); and (ii) Buyer must use the Product in compliance with instructions in the Installation Manual and Owner’s Guide, which are included with the Product.
2. Warranty Period This Warranty is provided by Noritz to the Buyer for the duration of the applicable Warranty Period for the particular component of the Product as specified below. This Warranty
takes effect (“Warranty Effective Date”) on the date of Proper Installation of the Product, or 30 days after the date of purchase of the Product, whichever occurs first, and is effective until the
expiration of the “Warranty Period” for the particular Product component as shown below. The date of Proper Installation must be provided to Noritz as well as a copy of the original receipt for
the purchase of the Product to establish the Warranty Effective Date. For example, when the Product is installed in new single-family residential construction, the Warranty Effective Date is the
date upon which the Buyer takes title to the real property (e.g., the date of recordation of the deed conveying title to Buyer).
Footnotes:
[1] EZ98, EZ111, EZTR50, EZTR75 – 25 years or 15,000 operational (burn) hours as recorded by the Noritz Product, whichever occurs first.
[2] An aquastat is the minimum pump control requirement in order to maintain the full recirculation warranty. Point of use or “on demand” recirculation systems which are thermally controlled (i.e. aquastat)
also classify as controlled systems. 15 years or 12,000 operational (burn) hours as recorded by the Noritz Product, whichever occurs first.
[3] EZ/EZTR Products (excluding EZTR40) for commercial use – 8 years or 12,500 operational (burn) hours as recorded by Noritz Product, whichever occurs first.
[4] An aquastat is the minimum pump control requirement in order to maintain the full recirculation warranty. Point of use or “on demand” recirculation systems which are thermally controlled (i.e. aquastat)
also classify as controlled systems. 12 years or 6,500 operational (burn) hours as recorded by the Noritz Product, whichever occurs first.
[6] NCC199CDV – 10 years or 12,500 operational (burn) hours as recorded by Noritz Product, whichever occurs first.
[7] NCC199CDV – 25 years or 15,000 operational (burn) hours as recorded by Noritz Product, whichever occurs first, provided that temperature is ≤140°F. If
temperature is >140°F, then applicable Warranty Period is specified in the chart as NCC199CDV used for commercial applications.
[8] A reasonable labor rate will be paid by Noritz to an authorized Noritz Service Representative or other approved service/repair professional on Noritz-approved Warranty repairs, subject to Noritz’s
schedule of approved labor allowances.
LIMITED WARRANTY - TANKLESS WATER HEATERS
EZ Series/EZTR Products designated as EZ98, EZ111, EZTR50 or EZTR75 (excluding EZTR40)
used in a single family dwelling
■ 25 years replacement on Heat Exchanger [1]
■ 15 years replacement on Heat Exchanger when the Product is used in conjunction
with a controlled [2] recirculation system installed in accordance with the installation
manual
■ 3 years replacement on heat exchanger if the product is supplied with uncontrolled
pre-heated or circulated water
EZ/EZTR Products (excluding EZTR40) used for commercial applications
8 years replacement on Heat Exchanger when the unit is used for a commercial ca-
pacity, if it is used in other than a single family dwelling, or if the product is supplied
with pre-heated or circulated water [3]
■ 12 years replacement on the heat exchanger when the product is used in a single
family dwelling.
■ 3 years replacement on heat exchanger when the unit is used for a commercial ca-
pacity, if it is used in other than a single family dwelling, or if the product is supplied
with uncontrolled pre-heated or circulated water
■ 12 years replacement on the heat exchanger when the product is used in a single
family dwelling.
■ 12 years replacement on the heat exchanger when the product is used in a single
family dwelling in conjunction with a controlled [4] recirculation system installed in
accordance with the installation manual.
■ 3 years replacement on heat exchanger when the unit is used for a commercial ca-
pacity [5], if it is used in other than a single family dwelling, or if theproduct is supplied
with uncontrolled pre-heated or circulated water
NCC199CDV used for commercial applications 10 years on Heat Exchanger [6]
NCC199CDV used in single family dwelling 25 years on Heat Exchanger [7]
5 years replacement on heat exchanger when the product is used for commercial
capacity, if it is used in other than a single family dwelling, or if the product is
supplied with pre-heated or circulated water.
All Product models, whether commercial application or single family dwelling ■ Parts other than Heat Exchanger, 5 years replacement of Defective parts.
■ Labor, 1 year approved reasonable labor [8]
[5] 3 years or 4,000 operational (burn) hours, whichever occurs first.