Reference Manual

164
Technical Notes
Troubleshooting
Images appear
smeared.
The lens is dirty. Clean the lens. 157
Colors are
unnatural.
White balance or hue is not adjusted properly. 40, 111
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too slow, or ISO
sensitivity is too high. Noise can be reduced by:
• Using the flash
• Specifying a lower ISO sensitivity setting
52
115
Images are too
dark
(underexposed).
• The flash is lowered or a shooting mode that restricts the
flash is selected.
• The flash window is blocked.
• The subject is beyond the range of the flash.
• Adjust exposure compensation.
• Increase ISO sensitivity.
• The subject is backlit. Select Backlighting scene mode or
raise the flash and set the flash mode setting to X (fill flash).
19, 52,
64
17
172
57
115
38, 52
Images are too
bright
(overexposed).
Adjust exposure compensation. 57
Unexpected results
when flash set to
V (auto with
red-eye reduction).
Use any shooting mode other than Night portrait, and
change the flash mode to any setting other than V (auto
with red-eye reduction) and try taking the picture again.
52, 64
Skin tones are not
softened.
• Under some shooting conditions, facial skin tones may
not be softened.
• For images containing four or more faces, try using Skin
softening in Glamour retouch in the playback menu.
62
76
Saving images
takes time.
It may take more time to save images in the following situations:
• When the noise reduction function is in operation, such as
when shooting in a dark environment
• When the flash mode is set to V (auto with red-eye
reduction)
• When shooting in Night landscape, Night portrait, or
Backlighting (when HDR is set to On) scene mode
• When the skin softening function is applied while shooting
• When using continuous shooting mode
–
53
37, 38
48, 62
113
Problem Cause/Solution A