Warranty

Brasstech, Inc. warrants to the original consumer residential
purchaser (“Original Purchaser”) that if a product in its; Newport
Brass
®
, Brasstech
®
, motiv
®
, Newport 365 or GINGER
®
lines of products
(“Product”) is confirmed upon inspection to be defective in
materials or workmanship during the warranty periods described
below, Brasstech, Inc. will, at its option, either repair or replace
the Product with a similar current model of the Product. If repair
or replacement is not commercially practical or cannot be made
in a timely manner, then Brasstech, Inc. will provide a refund for
the Product.
WARRANTY PERIODS AND COVERAGE PRODUCT FINISHES
• PVD and Polished Chrome (26) finishes on Products other than Drains
and Shower rods are warranted as long as the Original Purchaser owns
their home.
•“Living” finishes have no warranty*. These include 03W, 03N & 08W. As
of July 2, 2010 the 24 and 24S finish will be in a PVD finish. Please see PVD
section for warranty coverage.
• Shower rods, porcelain parts and glass parts have no finish warranty.
• Mirror products will be warranted from desilvering for two (2) years from
the date of purchase by the original purchaser as long as desilvering
is not due to chemical contact. See maintenance section for proper
cleaning instructions.
• All other finishes are warranted for ten (10) years from date of purchase
by the Original Purchaser.
DRAIN FINISHES
• Polished Chrome (26) and PVD finishes on kitchen, bath or lavatory
drains including drain baskets and components are warranted for one
(1) year from date of purchase by the Original Purchaser.
• All other Drain finishes have no warranty.
FUNCTIONALITY
• All Product parts except valves are warranted for ten (10) years
from date of purchase by the Original Purchaser.
• Ceramic disc valves for the lavatory faucet, tub/ shower and
roman tub are warranted for as long as the Original Purchaser
owns the home.
• All other valves (balance pressure, thermostatic, etc.) are
warranted for one (1) year from date of purchase by the Original
Purchaser.
• Lights have no functional warranty. Soap / Lotion pump
mechanisms are warranted for one (1) year from date of purchase
by the Original Purchaser. Shower rods, porcelain parts and glass
parts have no functional warranty.
• Hot water tanks are warranted for one (1) year from the date of
purchase by the original purchaser.
EXCLUSIONS FROM COVERAGE
• This Warranty does not cover labor charges or associated costs
for, or damages occurring during the removal, transportation,
return or installation of Products or replacement Products.
• This Warranty does not cover damage or defects due to
normal wear and tear, misuse, abuse, hard water, improper
storage, improper handling, improper maintenance**, improper
installation*** or uses other than normal household usage****.
• This warranty is non-transferable.
• Products sold to customers for use as display items are not
meant for resale and are not covered under any functional or
finish warranty.
LIMITATIONS ON REMEDIES
In no event will Brasstech, Inc. be liable for incidental or
consequential damages (such as labor charges), whether based
on breach of express or implied warranty, breach of contract,
negligence, strict liability or any other legal theory. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so, the above limitation or exclusion may not apply to
you. Any implied warranties, including the implied warranties of
merchantability and fitness for a particular purpose, are limited
to the duration of this written warranty. Some states do not allow
limitations on how long an implied warranty may last, so the
above limitation may not apply to you.
WARRANTY SERVICE
To obtain service under this Warranty, please contact your Product
dealer. If you are unable to locate your dealer, please call 949-
417-5207 or access the Brasstech, Inc. website at www.brasstech.
com. Proof of purchase, such as the original receipt, is required
for the dealer to issue credit to the consumer. The dealer must be
an authorized dealer and the product must be purchased in the
original manufacturer’s packaging (display items excluded).
STATE REMEDIES
This Warranty gives you specific legal rights, and you may have
other rights which vary from state to state.
PRODUCT CARE
Simple care is all that is needed in maintaining this product.
Abrasive cleansers, detergents and silver or brass polish may result
in damage to the finish and therefore should not be used. To
clean, simply wipe with a soft, water dampened cloth. GINGER
®
hand, deck and wall shower sprays feature easy-cleaning jets.
The jets should be cleaned periodically by rubbing your thumb or
a damp cloth across the jets to loosen mineral deposits. Run the
shower spray briefly to purge the loosened deposits.
* UNCOATED AND LIVING FINISHES
Uncoated and Living finishes such as Polish Brass Uncoated (03N)
and living finishes such as Weathered Brass (03W) and Weathered
Copper (08W), do naturally weather and change color over time.
Living and uncoated finishes are not warranted.
** MAINTENANCE
Proper maintenance is required to preserve all finishes. Do not use
any abrasive cleaners, alcohol, ammonia, detergents, or brass
or silver polish on the Products. For complete care requirements
and recommendations, please visit our website at www.brasstech.
com.
*** PROPER INSTALLATION
Products must be installed in accordance with the manufacturer’s
installation instructions supplied with the Products. For example,
pipes must be flushed before faucet installations, because solder
and other debris may damage ceramic discs. You may also call
949-417-5207 for copies of the installation instructions. Many of our
installation instructions are also available on our website, www.
brasstech.com.
**** COMMERCIAL PURCHASERS
Brasstech, Inc. extends the above limited warranty to purchasers
of Products for industrial, commercial and business use upon
the same terms and conditions and exclusions applicable to
residential purchasers, except that the finish and functionality
warranty periods are reduced to a period of one (1) year from
the date of purchase. ADDITIONALLY, with respect to commercial
purchasers, all implied warranties, including the implied warranties
of merchantability and fitness for a particular purpose are
excluded and disclaimed. Products purchased for use on the
exterior of a home shall be considered commercial products for
the purpose of warranty coverage.
LIMITED WARRANTY
WARRANTY
REV B
JANUARY 2013