nwp 1 594 1 684

* WARNING  Never try to stop dripping by applying extreme force or overtightening the handle.
MALFUNCTION CAUSE REMEDY
Opening immediately to hot water.
Hot and cold water supplies have been con
nected in reverse.
Rotate cartridge 180 degrees.(
Illustration 7)
Water drips after shutting off the valve. Residual water in valve and piping. Allow approximately 38 minutes to drain.*
I
Water leak from valve
Oring seal on the inlet of the cartridge is
faulty or seat assembly is damaged.
Check the Oring & seat for cuts or overheating
damage during installation. Replace if neces
sary.
Water insufficiently hot.
Adjustable handle position stop incorrectly
set.
Refer to the instruction on “Setting
Temperature Limit Stop”.
Valve body too deep into wall.
The measured rough in or finished wall sur
face is incorrect. Reset the valve.
Diverter will not stay on during shower.
Not enough backpressure between shower
head and diverter valve.
Ensure a 2.0GPM flow ewstrictor is mouted at
the shower head.
No or low flow of hot or cold water.
Either the hot or cold side is not fully pressur
ized.
Verify that the service stops for both the hot
and cold are fully open(turn counterclockwise)
and pressurized (
Illustration 8).
Debris caught inside the inlet of the cartridge.
Remove the cartridge (See Page 3). If debris is
lodged in the inlet of the cartridge The debris
can be removed with a straightened paper clip
or fine wire. Gently insert the wire and move it
in a circular motion to dislodge any debris.
2001 CARNEGIE AVE, SANTA ANA CA 92705
[phone]
WWW.NEWPORTBRASS.COM
NWP1684
EN4201
Rev E
06/23/2020
Illustration 7
Illustration 8
Page 4 of 4