Installation Sheet

* WARNING - Never try to stop dripping by applying extreme force or overtightening the handle.
MALFUNCTION CAUSE REMEDY
Opening immediately to hot water.
Hot and cold water supplies have been
connected in reverse. Rotate cartridge 180degrees. (Illustration 7)
Water drips after shutting off the
valve. Residual water in valve and piping. Allow approximately 3-8 minutes to drain.*
O-ring seal on the inlet of the cartridge is
faulty or seat assembly is damaged.
Check the O-ring & seat for cuts or over-
heating damage during installation.
Replace if necessary.
Water insufficiently hot.
Adjustable handle position stop incorrectly
set.
Refer to the instruction on “Setting
Temperature Limit Stop”.
Valve body too deep into wall.
The measured rough in or finished wall sur-
face is incorrect. Reset the valve.
Diverter will not stay on during show-
er.
Not enough backpressure between shower-
head and diverter valve.
Ensure a 2.0 GPM flow restrictor is mount-
ed at the shower head.
No or low flow of hot or cold water.
Either the hot or cold side is not fully pres-
surized.
Verify that the service stops for both the
hot and cold are fully open (turn counter-
clockwise) and pressurized. Illustration 8.
Debris caught inside the inlet of the car-
tridge.
Remove the cartridge (See Page 3). If
debris is lodged in the inlet of the cartridge.
The debris can be removed with a straight-
ened paper clip or fine wire. Gently insert
the wire and move it in a circular motion to
dislodge any debris.
2001 CARNEGIE AVE, SANTA ANA CA 92705
[phone]
WWW.NEWPORTBRASS.COM
Page 5 of 5
Illustration 7
Illustration 8
06/23/2020
NWP-1-685
EN-4201
Rev F