Warranty Guide

Part Number 507972-01
*P507972-01*
0674707-00
MRCOOL
EQUIPMENT LIMITED WARRANTY
APPLIES IN U.S.A. AND CANADA ONLY
FAILURE TO MAINTAIN YOUR EQUIPMENT WILL VOID THIS WARRANTY
COVERED EQUIPMENT
The following heating and cooling equipment is covered by the Limited Warranty,
Condensing Units: MAC16
Heat Pumps: MHP15
Gas Furnaces: MGM95, MGD95, MGM80, MGD80
Electric Furnace: MMBV
Evaporator Coils: MCH, MCV
Air Handlers: MAH
Package Equipment: MPG, MPC, MPH
PARTS and COMPRESSOR COVERAGE
The covered equipment and covered parts and compressor are warranted by MRCOOL for a period of ve (5) years from the date of the original installation, when installed in a residential application (which includes homes,
duplexes, apartments and condominiums). The covered equipment and covered parts are warranted for a period of one (1) year and compressor is warranted for ve (5) years by MRCOOL from the date of the original
installation, when installed in non-residential applications. If, during this period, a covered component fails because of a manufacturing defect, MRCOOL will provide a free replacement part to the owner through a licensed
service contractor utilizing an MRCOOL distributor. You must pay shipping charges and all other costs of warranty service. MRCOOL will not pay labor involved in diagnostic calls or in removing, repairing, servicing or
replacing parts. Such cost may be covered by a separate warranty provided by the installer.
HEAT EXCHANGER COVERAGE
All covered heat exchangers are warranted by MRCOOL for a period of twenty (20) years from the date of original installation in a residential application. Heat exchangers in all non-residential applications are warranted
for a period of ten (10) years.
NOTE: In the event that a component covered by this warranty is no longer available, MRCOOL, at its option, through a established MRCOOL distributor, will provide a free suitable substitute component or will allow a credit
toward the purchase of an equivalent new MRCOOL product (at the current suggested distributor’s cost).
If the date of original installation cannot be veried, the warranty period will be deemed to begin six (6) months after the date of manufacture.
EXCLUDED COMPONENTS
The following components are not covered by this warranty: cabinets, cabinet pieces, air lters, driers, refrigerant, refrigerant line sets, belts, wiring, fuses, oil nozzles, unit accessories and any parts not affecting unit
operation.
CARE OF EQUIPMENT
Your new MRCOOL unit must be properly installed, operated and maintained in accordance with the unit installation, operation and maintenance instructions provided with each MRCOOL unit. Failure to provide
maintenance per MRCOOL instructions will void this warranty.
WARRANTY PROCEDURE
When service or warranty parts are required:
1. Call your local licensed service dealer or contractor
2. If the installing dealer is unable to provide warranty service, check online at https://mrcool.com/warranty.
3. Be prepared to furnish the following information:
a. Complete model and serial number
b. Proof of required periodic maintenance, installation date and location.
c. An accurate description of the problem
WARRANTY LIMITATIONS
1. All installation must be in compliance with applicable laws, regulations, codes, and ordinances.
2. Products purchased over the internet or through other electronic means must be installed by a qualied installer and the installation must adhere to the Quality Installation protocols of the Air Conditioning
Contractors of America (ACCA), and these products must be registered with the manufacturer within 60 days of installation for the warranty to be in place.
3. This warranty is void if the covered equipment is removed from the original installation site.
4. This warranty does not cover damage or defect resulting from:
a. Flood, wind, re, lightning, mold, or installation and operation in a corrosive atmosphere, or otherwise in contact with corrosive materials (chlorine, uorine, salt, recycled waste water, urine, fertilizers, or
other damaging substances or chemicals). Accident, or neglect or unreasonable use or operation of the equipment including operation of electrical equipment at voltages other than the range specied on
the unit nameplate (includes damages caused by brownouts).
b. Modication, change or alteration of the equipment, except as directed in writing by MRCOOL.
c. Operation with system components (indoor unit, outdoor unit and refrigerant control devices) which are not an AHRI match or meet the specications recommended by MRCOOL.
d. Operation of furnaces with return air temperatures of less than 60ºF (16ºC) or operation of a furnace eld installed downstream from a cooling coil.
e. Use of contaminated or refrigerant not compatible with the unit.
The installation of replacement parts under the terms of this warranty does not extend the original warranty period.
MRCOOL makes no express warranties other than the warranty specied above. All implied warranties, including the implied warranties of merchantability and tness for a particular purpose, are excluded to the extent
to a period legally permissible. Should such exclusion or limitation of the warranty be unenforceable, such implied warranties are in any event limited to a period of one (1) year. Liability for incidental and consequential
damages is excluded. Some states do not allow limitation of incidental damages, so the limitations or exclusions may not apply to you. MRCOOL will not pay electricity or fuel costs, or increases in electricity or fuel costs,
for any reason whatsoever, including additional or unusual use of supplemental electric heat. This warranty does not cover lodging expenses or labor charges.
MRCOOL shall not be liable for any default or delay in performance under this warranty caused by any contingency beyond its control.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
NOTE TO CUSTOMER
Please complete information below and retain this warranty for your records and future reference.
Outside Unit Model Number: _______________________________________________ Serial Number: _______________________________ Installed Date: _______________
Furnace / Air Handler: ____________________________________________________ Serial Number: _______________________________ Installed Date: _______________
Indoor Coil Model Number: ________________________________________________ Serial Number: _______________________________ Installed Date: _______________
Installing Company Name: ________________________________________________________________________________ Phone: _________________________________
Installing Company Address: ________________________________________________ State/Province: _______________________________ Zip/Postal Code: ____________