User Guide QIP6200/QIP64xx Series Set-TopTerminals High-Definition Watch and Record DVR
CAUTION RISK OF ELECTRIC SHOCK CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Graphical symbols and supplemental warning marking locations on bottom of terminal. WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
IMPORTANT SAFETY INSTRUCTIONS 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Regulatory Information Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation.
Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA.
Contact Us For technical support of your set-top, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your TV service, call your local service provider. For Motorola consumer products, education, and support: http://www.motorola.com/broadband ___________________________________________________________________________________ Copyright © 2005 by Motorola, Inc. All rights reserved.
QIP6200/QIP64xx User Guide CONTENTS Introduction ........................................................................................... 3 QIP6200/64xx – Front and Back Panels ....................................... 4 Front Panel Description ................................................................. 4 Back Panel Description.................................................................. 6 Operation ...............................................................................................
IEEE 1394 ................................................................................ 25 DVI or HDMI ............................................................................ 26 Connecting Your Set-top to an HDTV – Audio Only ....................... 27 Connecting HDTV – Audio Only.................................................. 28 Connecting Your Set-top to an A/V Receiver – Audio Only........... 29 Connecting an A/V Receiver – Audio Only ................................
QIP6200/QIP64xx User Guide INTRODUCTION Congratulations on receiving a Motorola QIP6200\QIP64xx Series High-Definition Set-top Terminal. This product will enable you to enjoy the outstanding quality of all-digital audio and video, as offered in either standard or high-definition formats. In addition, the QIP64xx offers full DVR functionality to record and play back the shows you want to watch.
QIP6200/64xx – Front and Back Panels Front Panel Front Panel Description Item Description 1 INFO switch – Displays current channel and program information 2 MENU switch – Displays the menu area 3 POWER switch – Turns the QIP6xxx on or off 4 MSGS.
QIP6200/QIP64xx User Guide Item Description 14 DISPLAY – Displays channel number and time of day 15 REMOTE indicator – Is lit when remote control is in use 16 CHANNEL – Scrolls up or down through the channels * Feature is enabled by your service provider with associated EPG software. Check with your service provider before attaching any device.
Back Panel Back Panel Description Item Description 1 RF IN – Connects to digital TV input from your service provider 2 RF OUT – Connects to TV or VCR 3* IR – Enables QIP6xxx to control a VCR while recording a selected program (not supported by all program guides) 4 SPDIF (coaxial) – Provides Dolby® Digital 5:1 audio (surround sound) or PCM audio 5 S-VIDEO – Connects to S-Video input of TV or VCR 6* VIDEO IN – Connects to baseband video output from a VCR, camcorder, or other video device (requi
QIP6200/QIP64xx User Guide Item Description 13* AUDIO IN (Left and Right aligned vertically) – Connects to a baseband audio output from a VCR, camcorder, or other audio device (requires EPG support) 14 AUDIO OUT (Left and Right aligned vertically) Connect to baseband audio input of a stereo receiver 15 TVPC – TV pass card – For future use 16* USB PORT – Connects to support USB 2.0 devices. Check with your service provider for details. 17* SATA – Connects to support external hard drive.
OPERATION Turning Power On and Off Press POWER on the front panel to turn the set-top on or off. When using the remote control, be sure you press CABLE before pressing POWER. Changing Channels You can change channels in two ways: • Press CHANNEL S or T on the front panel of the set-top, or press CHANNEL + or - on the remote control to step through the channel selection. • Enter the number of the channel you wish to view using the number keys on the remote control.
QIP6200/QIP64xx User Guide DIGITAL VIDEO RECORDER (DVR) – QIP64XX MODELS ONLY The QIP64xx is equipped with an internal hard drive for digital video recording of both standard definition TV (SDTV) and high-definition TV (HDTV) programs. Storage time depends on the video format of the received program. What is DVR? DVR, which stands for digital video recorder, records and plays digital video using hard-disk drive technology.
Simultaneously Record Two Shows Record two programs from two different channels at the same time Simultaneously Record Shows and Watch a Recorded Program Watch a program recorded on your QIP64xx while recording up to two other programs at the same time. You can also easily switch between viewing the pre-recorded program and either of the programs that you are recording. Refer to your service provider’s instructions for the menu-driven recording and viewing options available on your set-top.
QIP6200/QIP64xx User Guide OPTIMIZING YOUR SET-TOP FOR HIGH-DEFINITION TV The QIP6xxx enables you to view HD programming. HDTV provides up to twice the resolution and up to six times the sharpness of standard definition TV. The Motorola QIP6xxx delivers high-quality video for HDTVs using the YPbPr (component), HDMI, and IEEE 1394 connectors.
This screen appears if the HDMI port is active: Note: For HDMI or YPbPr, only PC1 or PC2 can be selected. USER SETTINGS TV TYPE HDMI/YpbPr OUTPUT 4:3 OVERRIDE 16:9 (4.
QIP6200/QIP64xx User Guide 3 4 Use the remote control or the CURSOR keys on the front panel to navigate the on-screen display (the HD settings are described in the table on the following pages): • Press the ▲ and ▼ keys to highlight the setting you wish to change. Press the ► key to select an option for that setting. • To exit the setting and move to another setting, use the ▲ and ▼ keys. To exit the menu and save your settings, press the POWER or MENU key.
User Settings Setting Description TV TYPE Sets the aspect ratio. The front panel display indicates the type you select. The default is 16:9. Options are 16:9 for wide screen TVs, or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard TVs: HDMI/YPbPr OUTPUT • 4:3 LETTERBOX fits wide screen programming on the screen by placing black bars at the top and bottom. • 4:3 PAN/SCAN fills the screen by cropping the left and right edges of wide screen programming.
QIP6200/QIP64xx User Guide Setting Description 4:3 OVERRIDE Sets the display format for 4:3 standard-definition programming. If the YPrPb OUTPUT is set to 1080i, 720p, or 480p, this setting defaults to 480i. If the YPrPb OUTPUT is set to 480i, this setting defaults to OFF and cannot be changed. Options are: • OFF displays non-high-definition programs having a 4:3 aspect ratio in wide screen format. On an HDTV, black bars display on the left and right of the picture.
Setting Description FONT OPACITY Sets the opacity for closed captions — AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. The default is AUTO. FONT EDGE TYPE Sets the edge appearance for closed captions — AUTO, NONE, RAISED, DEPRESSED, UNIFORM, LEFT SHADOWED, or RIGHT SHADOWED. The default is AUTO. FONT EDGE COLOR Sets the edge color for closed captions — AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. The default is AUTO.
QIP6200/QIP64xx User Guide ON-SCREEN GRAPHICS The QIP6xxx can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and electronic program guides. The QIP6xxx overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid.
CONNECTING YOUR SET-TOP This section describes how to connect the QIP6xxx set-top to your home entertainment system.
QIP6200/QIP64xx User Guide Important Safety Considerations Follow these important safety guidelines when positioning and connecting the set-top: • Position the set-top with at least two inches of space above and on all sides. • Do not block the slots and openings on the set-top. • Do not place anything on top of the set-top. • Do not position the set-top in an enclosed space that would restrict airflow around the unit.
Video Connection Options The QIP6xxx offers six different video connection options. Component video, HDMI, and IEEE 1394 allow you to view both HD and standard TV programming. Composite video, S-video, and RF coaxial connections allow you to view standard definition TV programming; HDTV programming can also be viewed, but it will be converted to standard format. To determine whether your TV features component video, DVI/HDMI, IEEE 1394, S-Video, or composite video, check the manual supplied with your TV.
QIP6200/QIP64xx User Guide • RF Output – SDTV If your TV has an RF input only, connect it to the RF output on the set-top. The TV must be tuned to channel 3 or 4. The IEEE 1394 is a video and audio connection, so no audio connections are required if you are using the IEEE 1394 connection and you plan to use your TV’s speakers as the primary audio source.
RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the set-top before connecting or changing any connections. Do not place another component or object on top of the set-top.
QIP6200/QIP64xx User Guide 23
CONNECTING YOUR SET-TOP TO AN HDTV – VIDEO ONLY 24
QIP6200/QIP64xx User Guide Connecting HDTV – Video Only If you have a TV with a DVI connector, you will need an HDMI adapter cable or an HDMI adapter. If your TV has a DVI port, you can plug a DVI cable directly from the TV to the HDMI adapter on the set-top. Or, you can use an HDMI adapter cable to connect the units port-to-port. (HDMI adapters and HDMI adapter cables can be purchased at your local electronics retail store.
DVI or HDMI If your TV has a DVI or HDMI input, use the set-top’s HDMI connection for your video using the appropriate interface cable or adapter. Remember, if your TV has a DVI input, you will need to connect audio as well. Refer to “Connecting Your Set-Top to an HDTV – Audio Only” after you complete the appropriate step below. If your TV has an HDMI input, the video and audio connections are made with a single cable between the TV and the set-top.
QIP6200/QIP64xx User Guide CONNECTING YOUR SET-TOP TO AN HDTV – AUDIO ONLY 27
Connecting HDTV – Audio Only If your equipment supports it: • The OPTICAL SPDIF connector or coaxial digital SPDIF outputs may be used in place of the stereo audio outputs (AUDIO R and L). In most cases, these outputs offer a higher level of audio quality, including support for Dolby Digital 5:1 surround sound. Otherwise: • Connect one end of the stereo audio cable to the AUDIO R and L connectors on the set-top.
QIP6200/QIP64xx User Guide CONNECTING YOUR SET-TOP TO AN A/V RECEIVER – AUDIO ONLY 29
Connecting an A/V Receiver – Audio Only There are three options available for audio connections to your A/V receiver: • Optical (OPTICAL SPDIF) • Coaxial (SPDIF) • Stereo audio (AUDIO R and L) If your equipment supports it, the optical (OPTICAL SPDIF connector) or coaxial (SPDIF connector) audio outputs may be used in place of the stereo audio outputs (AUDIO R and L). In most cases, these outputs offer a higher level of audio quality, including support for Dolby Digital 5.1 surround sound.
QIP6200/QIP64xx User Guide CONNECTING YOUR SET-TOP TO A STEREO TV 31
Connecting a Stereo TV This video connection method does not support HD video. To connect an HDTV, see “Connecting Your Set-Top to an HDTV – Video Only.” 1 Connect an RF coaxial cable to the service provider’s wall outlet and to the RF IN connector on the set-top. 2 Connect the stereo audio cable to the AUDIO R and L connectors on the set-top and to the AUDIO LEFT and AUDIO RIGHT connectors on the stereo TV.
QIP6200/QIP64xx User Guide CONNECTING YOUR SET-TOP TO A STEREO TV AND STEREO VCR RF (75 ohm) connector Video connector Audio connector QIP6xxx Series S -V IDE O CAUTI O N IN V IDE OOUT Y R IS K O F E L E C T R IC S H O C K DONOT OPE N RF OUT RF IN L Pb R Pr S P DI F IR HDMI E THE RNE T S W I T CHE D 1 0 5 -1 2 5 V 6 0 Hz 4 A MA X 5 0 0 W MA X S ATA S MA RT CA RD OP TICA L S P DIF US B TV PA S S CA RD IN A UDIOOUT I1394 EEE Left (top) Right (bottom) Cable in Stereo VCR Stereo TV IN
Connecting a Stereo TV and Stereo VCR This video connection method does not support HD video. For connecting an HDTV, see “Connecting Your Set-Top to an HDTV – Video Only.” 1 Connect an RF coaxial cable to the service provider’s wall outlet and to the CABLE IN connector on the set-top. 2 Connect a stereo audio cable to the AUDIO OUT R and L connectors on the set-top and to the INPUT AUDIO R and L connectors on the stereo VCR.
QIP6200/QIP64xx User Guide CONNECTING YOUR SET-TOP TO AN A/V RECEIVER, TV, AND VCR 35
Connecting an A/V Receiver, TV, and VCR If your equipment supports it: • The optical (square SPDIF connector) or coaxial (round SPDIF connector) audio outputs may be used in place of the stereo audio outputs (AUDIO R and L). In most cases, these outputs offer a higher level of audio quality, including support for Dolby Digital 5:1 surround sound. • S-video connections may be used in place of the standard RCA video connections.
QIP6200/QIP64xx User Guide DATA DEVICES Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high quality audio and video, the set-top has the capability to support the following data interfaces: USB 2.0, Ethernet, SATA, and IEEE 1394.
TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem persists, contact your service provider. Problem Possible Solution The set-top will not power on The set-top may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the AC power cord is connected to the set-top and an AC outlet.
QIP6200/QIP64xx User Guide Problem Possible Solution There is no audio when viewing channels Verify that the MUTE button on the set-top or the remote control has not been pressed. Press MUTE on the remote control to restore sound. If the set-top audio output is connected to the TV, verify that the MUTE button on the TV has not been pressed.
Problem Possible Solution There is no video on the TV screen Verify that the TV is powered on and set to the appropriate input source for the set-top. Verify that the set-top is powered on and tuned to an authorized digital TV channel. Verify that all video cables between the set-top and the TV are firmly connected. Verify that the coaxial cable feed is firmly connected to the set-top and the wall jack.
QIP6200/QIP64xx User Guide Problem Possible Solution There are no graphics, closed captions, or program guides appearing on the TV screen The set-top cannot generate graphics on all video outputs at all times. If the set-top is set to 1080i, 720p, or 480p output format, graphics are only available on the HD video outputs (HDMI and component video). If the set-top is set to 480i, graphics are available on all video outputs.
Problem Possible Solution There are black bars above and below the picture All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) because of the shape of the display screen. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the set-top is tuned to a 4:3 program. Set the TV TYPE to 4:3 Pan-Scan.
QIP6200/QIP64xx User Guide Problem Possible Solution The video is horizontally distorted on the HDTV screen A standard definition program is being stretched to fit the HDTV screen: The set-top is making a humming noise. • On the User Settings menu, check whether the 4:3 Override is set to Stretch. If you do not like the distortion, you can choose another option. For information about user settings, see “Optimizing Your Output Settings.
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