MC3000 User Guide
MC3000 User Guide 72-68899-01 Rev A December 2004
© 2004 by Symbol Technologies, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
Revision History Changes to the original manual are listed below: Change Rev A Date Dec.
Contents Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii About This Guide Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Documentation Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi MC3000 User Guide Starting the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10 Calibration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10 Series 3000 Demo Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11 Waking the Mobile Computer .
Contents vii Chapter 3. Accessories Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Cradles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Spare Battery Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii MC3000 User Guide Appendix B. Keypad Functions/Special Characters Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Keypads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Glossary Index Tell Us What You Think...
About This Guide Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Documentation Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
x MC3000 User Guide
xi Introduction This guide provides information about using the MC3000 mobile computers and accessories. Screens and windows pictured in this guide are samples and may differ from actual screens. Documentation Set The documentation set for the MC3000 is divided into guides that provide information for specific user needs. • • • • • Microsoft Application Guide - describes how to use Microsoft developed applications. Symbol Application Guide - describes how to use Symbol developed applications.
xii MC3000 User Guide Configurations Depending on device configuration, the MC3000 includes the following features: • • • • • • • Scan type: MC3000 1D/2D Imager (MC3000-K) and the MC3000 Laser with Rotating Scan Turret (MC3000-R) Processor/Memory: • 312MHz with 32MB RAM/64MB flash or • 520MHz with 64MB RAM/64MB flash.
xiii Notational Conventions The following conventions are used in this document: • • • • • The term “mobile computer” refers to the Symbol MC3000. Italics are used to highlight the following: • Chapters and sections in this and related documents • Dialog box, window and screen names • Drop-down list and list box names • Check box and radio button names • Icons on a screen. Bold text is used to highlight the following: • Key names on a keypad • Button names on a screen.
xiv MC3000 User Guide Service Information If an equipment problem occurs, contact the appropriate regional Symbol Support Center, see page xiv for contact information. Before calling, have the model number, serial number and several bar code symbols at hand. Call the Support Center from a phone near the scanning equipment so that the service person can try to talk through the problem.
xv Finland/Suomi Oy Symbol Technologies Kaupintie 8 A 6 FIN-00440 Helsinki, Finland 9 5407 580 (Inside Finland) +358 9 5407 580 (Outside Finland) France Symbol Technologies France Centre d'Affaire d'Antony 3 Rue de la Renaissance 92184 Antony Cedex, France 01-40-96-52-21 (Inside France) +33-1-40-96-52-50 (Outside France) Germany/Deutschland Symbol Technologies GmbH Waldstrasse 66 D-63128 Dietzenbach, Germany 6074-49020 (Inside Germany) +49-6074-49020 (Outside Germany) Italy/Italia Symbol Technologies It
xvi MC3000 User Guide South Africa Symbol Technologies Africa Inc. Block B2 Rutherford Estate 1 Scott Street Waverly 2090 Johannesburg Republic of South Africa 11-809 5311 (Inside South Africa) +27-11-809 5311 (Outside South Africa) Spain/España Symbol Technologies S.L. Avenida de Bruselas, 22 Edificio Sauce Alcobendas, Madrid 28108 Spain 91 324 40 00 (Inside Spain) +34 91 324 40 00 (Outside Spain) Fax: +34.91.324.
Getting Started Chapter Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Unpacking the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-2 MC3000 Integrator Guide
Getting Started 1-3 Introduction This chapter describes the mobile computer physical characteristics, how to install and charge the batteries, how to remove and replace the Strap/Door Assembly and how to start the mobile computer for the first time. Unpacking the Mobile Computer Carefully remove all protective material from around the mobile computer and save the shipping container for later storage and shipping.
1-4 MC3000 Integrator Guide Accessories Table 1-1 lists the MC3000 accessories. Table 1-1. MC3000 Accessories Accessory Description Single Slot Serial/USB Cradle Charges the mobile computer main battery and a spare battery, and synchronizes the mobile computer with a host computer through either a serial or USB connection. Four Slot Charge Only Cradle Charges up to four mobile computers. Four Slot Spare Battery Charger Charges up to four mobile computer spare batteries.
Getting Started 1-5 Parts There are two versions of the MC3000 mobile computers, the MC3000 1D/2D Imager (MC3000-K) and the MC3000 Laser with Rotating Scan Turret (MC3000-R). For more information on the Rotating Scan Turret, see Figure 1-3 on page 1-6. Scan LED Indicator (red/green) Rotating Scan Turret Scan LED Indicators (red/green) Beeper or Receiver (optional) Screen Indicator LED Bar Charge LED Indicator (amber) Scan Buttons Keypad Microphone (optional) Power MC3000-R MC3000-K Figure 1-1.
1-6 MC3000 Integrator Guide Headset Jack (optional) Scan Window Scan Window Strap/Door Assembly Screws Headset Jack (optional) Stylus Strap/Door Assembly Stylus Holder Latches MC3000-K MC3000-R Figure 1-2. MC3000 Imager (MC3000-K) and MC3000 Laser (MC3000-R) Mobile Computers (back view) Rotating Scan Turret The MC3000-R mobile computer features a Rotating Scan Turret with three position stops. This feature offers greater scanning flexiblilty.
Getting Started 1-7 Mobile Computer Startup To start using the mobile computer: • • • Install the main battery. Charge the main battery and the backup battery. Start the mobile computer. Install Main Battery If the main battery is charged, the mobile computer can be used immediately. If the main battery is not charged, see Battery Charging on page 1-8. To remove the main battery, see Main Battery Removal on page 1-12. To install the main battery: 1. Rotate the latches to the open position. 2.
1-8 MC3000 Integrator Guide Battery Charging Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery. The main battery can be charged before insertion into the mobile computer or after it is installed. There are two main batteries for the MC3000, the Standard Battery and the Extended Life Battery. Either battery can be used, but the Extended Life Battery requires a different Strap/Door Assembly.
Getting Started 1-9 Table 1-2. Mobile Computer LED Charge Indicators LED Indication Off Mobile computer not placed correctly in the cradle; charge cable not connected correctly; charger is not powered. Fast Blinking Amber Error in charging; check placement of the mobile computer. Slow Blinking Amber Mobile computer is charging. Solid Amber Charging complete.
1-10 MC3000 Integrator Guide Starting the Mobile Computer When the mobile computer is powered on for the first time, it initializes. The Symbol Splash screen appears for a short period of time, followed by the Calibration screen. Figure 1-5. Symbol Splash Screen After the calibration procedure is performed the factory settings launch the Series 3000 Demo window. Application specific shells may provide application specific windows instead of the Series 3000 Demo window.
Getting Started 1-11 Series 3000 Demo Window The Series 3000 Demo window is the factory default menu. On initial power up (or on a warm or cold boot) the Series 3000 Demo window appears. These sample/demo applications are intended to be used by application developers as application development examples. These applications were not developed to support end users. Refer to the Symbol Application Guide for information about the Series 3000 Demo window applications. Figure 1-7.
1-12 MC3000 Integrator Guide Main Battery Removal Before removing the main battery, press the red Power button to turn off the screen. This sets the mobile computer to suspend mode. To remove the main battery: 1. Rotate the latches to the open position. 2. Pull the strap to lift the Strap/Door Assembly off, bottom first. 3. Release the battery clip (at the top of the battery) and lift the battery out top first. Latches Strap/Door Assembly Battery Battery Clip Figure 1-8.
Getting Started 1-13 Strap/Door Assembly Removal and Replacement The Strap/Door Assembly consists of a hand strap and the battery door. There are two versions of this assembly, one for the Standard Battery and one for the Extended Life Battery. Before removing the Strap/Door Assembly, press the red Power button to turn off the screen and set the mobile computer to suspend mode. To remove the Strap/Door Assembly: 1. Rotate the latches to the open position. 2.
1-14 MC3000 Integrator Guide
Operating the MC3000 Chapter Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-2 MC3000 User Guide Data Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Laser Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Scan LED Indicators . . . . . . . . . . . . . . . .
Operating the MC3000 2-3 Introduction This chapter provides basic instructions for using the mobile computer and navigating the mobile computer software. Power Button Press the red Power button to toggle the mobile computer between suspend and resume. When the screen is off the mobile computer is in suspend mode and when the screen is on the mobile computer is on. Keypads The mobile computer is available with the following keypad configurations: • • • 28-key keypad 38-key keypad 48-key keypad.
2-4 MC3000 User Guide 28-Key Keypad The 28-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values and the alternate ALPHA key (orange) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described. See Table 2-2 on page 2-5 for key and button descriptions and Table 2-1 on page 2-3 for the keypad special functions. Figure 2-1.
Operating the MC3000 2-5 Table 2-2. 28-Key Descriptions Key Description Power (red) Powers the mobile computer screen on and off (resume and suspend). Green Circle Programmable application function key by default. Red Circle Programmable application function key by default. Scan (yellow) Used in scanning applications, press to scan a bar code. This key has the same function as activating the side mounted scan buttons. Scroll Up and Down Moves up and down from one item to another.
2-6 MC3000 User Guide Table 2-2. 28-Key Descriptions (Continued) Key Description BKSP BKSP, backspace function by default. SPACE SPACE, space function by default. Shift Press and release the SHIFT key to activate the keypad alternate SHIFT functions. The icon appears on the taskbar. Press and release the SHIFT key again to return to the default keypad functions. ALPHA (orange) Press the orange ALPHA key to access the alternate ALPHA characters (shown on the keypad in orange).
Operating the MC3000 2-7 38-Key Keypad The 38-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described. See Table 2-3 on page 2-8 for key and button descriptions and Table 2-1 on page 2-3 for the keypad special functions. Figure 2-2.
2-8 MC3000 User Guide Table 2-3. 38-Key Descriptions Key Description Power (red) Powers the mobile computer screen on and off (resume and suspend). Green Circle Programmable application function key by default. Red Circle Programmable application function key. Scan (yellow) Used in scanning applications, press to scan a bar code. This key has the same function as activating the side mounted scan buttons. Scroll Left and Right Moves left and right from one item to another by default.
Operating the MC3000 2-9 Table 2-3. 38-Key Descriptions (Continued) Key Description Enter Executes a selected item or function. Period/Decimal Point Produces a period for alpha entries and a decimal point for numeric entries. Produces alpha values when the orange ALPHA key is activated. Comma Produces a comma by default. Produces alpha values when the orange ALPHA key is activated. Special Function/Alpha Special function by default or when the blue FUNC key is activated.
2-10 MC3000 User Guide 48-Key Keypad The 48-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note, that keypad functions can be changed by an application so the mobile computer keypad may not function as described. See Table 2-3 on page 2-8 for key and button descriptions and Table 2-1 on page 2-3 for the keypad special functions. Figure 2-3.
Operating the MC3000 2-11 Table 2-4. 48-Key Descriptions Key Description Power (red) Powers the mobile computer screen on and off (resume and suspend). Green Circle/ESC Unassigned application function key by default. Red Circle/TAB Unassigned application function key. Scan (yellow) Scan key, used for scanning applications. This key has the same function as pulling the trigger. Orange Press the orange key to access the alternate navigation and selection functions. The icon appears on the taskbar.
2-12 MC3000 User Guide Table 2-4. 48-Key Descriptions (Continued) Key Display Backlight Description Display backlight. Toggle the display backlight on and off using the display backlight key.
Operating the MC3000 2-13 Series 3000 Demo Window On initial power up (or on a warm or cold boot) the Series 3000 Demo window appears. This window links to the Test Applications window and the two windows provide the sample/demo applications. The sample/demo applications are intended to be used by application developers as application development examples. These applications were not developed to support end users. Refer to the Symbol Application Guide for the Series 3000 Demo window applications.
2-14 MC3000 User Guide Taskbar The taskbar (at the bottom of the screen) displays the Start button, active programs, battery status and communication status. The taskbar icons are described in Table 2-5. The taskbar icons display the function status, indicate what programs are active and indicate the battery charge status. The Taskbar buttons are used to access menus, select/deselect functions or to change display windows. • • • Status Icons: The status icons indicate the function key status.
Operating the MC3000 2-15 Table 2-5. Taskbar Icons (Continued) Icon Description Indicates that the SHIFT button function is selected. Indicates that the FUNC button function is selected. Indicates that the CTRL button function is selected. ALT Indicates that the ALT character selection is selected. Indicates that the mobile computer is in ALPHA button mode is selected. Battery Unknown Icon The Battery Unknown icon is displayed when communication with the smart battery has not been established.
2-16 MC3000 User Guide Start Button Tap the Start button to launch the Start menu. • • • • • • • Programs: Use to access available programs. Favorites: Displays files in Favorites directory. Documents: Displays files in Documents directory. Settings: Accesses the Control Panel, the Network and Dial-up Connections and the Taskbar and Start menu. Help: Accesses the Windows CE Help. Not available on mobile computers running Windows CE .NET 4.2 Core. Run . . . : Runs a program or application.
Operating the MC3000 2-17 Keyboard Input Panel Button Use the Keyboard Input Panel as an alternate input device. For more information, see Entering Information Using the Keyboard Input Panel on page 2-19. Desktop Display Button Use the Desktop Display button to minimize all open programs and display the desktop. Windows CE .NET 4.2 Core desktop functions include: • • My Computer: Double-tap the icon to open My Computer.
2-18 MC3000 User Guide Properties 1. Select FUNC - CTRL, (to activate the ALT state) and tap on the taskbar to display the Task Manager, Properties window, see Figure 2-9 on page 2-17. 2. Tap Properties to display the Taskbar and Start Menu, General tab. 3. This menu provides taskbar options: • Check the Always on Top checkbox to keep the taskbar on top of all other windows. • Check the AutoHide checkbox to make the taskbar disappear, touch the bottom of the display to make the taskbar return.
Operating the MC3000 2-19 Entering Information To enter information: • • • • Use the keypad. Use the keyboard input panel (soft keyboard) to enter typed text. Scan bar code data into data fields. Use Microsoft® ActiveSync® to synchronize or copy information from the host computer to the mobile computer. For more information on ActiveSync, refer to the MC3000 Integrator Guide.
2-20 MC3000 User Guide Data Capture The mobile computer has an integrated scanner or imager that is used to collect data by scanning bar codes. Laser Scanning To scan bar codes with the mobile computer: 1. 2. 3. 4. Ensure that the mobile computer is loaded with a scanning application. If the mobile computer is equipped with a rotating head, adjust the head prior to scanning. Aim the scan window at the bar code. Press the scan button. Ensure the red scan beam covers the entire bar code.
Operating the MC3000 2-21 Scanning Considerations Scanning consists of; aim, scan and decode. Scanning performance can be optimized by considering the range and the scanning angle: • Range Any scanning device decodes well over a particular working range — minimum and maximum distances from the bar code. This range varies according to bar code density and scanning device optics. Scanning within range brings quick and constant decodes; scanning too close or too far away prevents decodes.
2-22 MC3000 User Guide Table 2-7. MC3000-R, Laser Decode Ranges Bar Code Density Ranges Near Far 5.0 mil 2.0 in 5.08 cm 4.9 in 12.45 cm 7.5 mil 1.6 in 4.06 cm 7.9 in 20.07 cm 10 mil 1.2 in 3.05 cm 10.8 in 67.95cm UPC A 1.3 in 3.30 cm (Note 2) 12.7 in 32.26 cm 20 mil 1.4 in 3.56 cm (Note 2) 17.9 in 45.47 cm 40 mil 2.4 in 6.10 cm (Note 2) 26.4 in 67.06 cm 55 mil 3.4 in 8.64 cm (Note 2) 30.6 in 77.
Operating the MC3000 2-23 Imaging The imager version of the mobile computer has the following features: • • • Omnidirectional reading of a variety of bar code symbologies, including the most popular linear, postal, PDF417 and 2-D matrix code types. The ability to capture and download images to a host for a variety of imaging applications. Advanced intuitive laser aiming for easy point-and-shoot operation.
2-24 MC3000 User Guide To scan a symbol using the imager: 1. Center the symbol in any orientation within the aiming pattern. Ensure the entire symbol is within the rectangular area formed by the brackets in the aiming pattern. Linear bar code PDF417 symbol Symbol View Finder (Aiming Pattern) Figure 2-17. Centering Symbol in Aiming Pattern The imager can also read a bar code presented within the aiming pattern but not centered, such as the figure below on the left.
Operating the MC3000 2-25 Imager Decode Ranges The decode ranges provide the decode distances for barcodes of specified densities. Figure 2-19 shows the imager decode ranges and Table 2-8 on page 2-26 lists the scan ranges for the selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. The maximum usable length of a symbol at any given range is shown below.
2-26 MC3000 User Guide Table 2-8. MC3000-K, Imager Decode Ranges Bar Code Density Ranges Near Far 5.0 mil 4.5 in 11.43 cm 6.5 in 16.51cm 7.5 mil 3.3 in 8.38 cm 10.7 in 27.18 cm UPC A 2.5 in 6.35 cm 14.2 in 36.07cm 20 mil 2.8 in 7.11 cm 18.9 in 48.01 cm PDF417 6.67 mil 5.3 in 13.46 cm 7.7 in 19.56 cm PDF417 10 mil 4.3 in 10.92 cm 11.1 in 28.19 cm PDF417 15 mil 3.8 in 9.65 cm 14.4 in 36.
Operating the MC3000 2-27 Resetting the Mobile Computer If the mobile computer stops responding to input, reset it. There are two reset functions, warm boot and cold boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved is lost. A cold boot also restarts the mobile computer, but erases all stored records and entries from RAM. In addition it returns formats, preferences and other settings to the factory default settings. Perform a warm boot first.
2-28 MC3000 User Guide Waking the Mobile Computer The default wakeup conditions define what actions wakeup the mobile computer. These settings are configurable and the factory default settings shown in Table 2-9 are subject to change/update. Table 2-9. Default Wakeup Conditions Status Power Off Description When the mobile computer is set to the suspend mode by pressing Power, these actions wake the mobile computer. Conditions for Wakeup 1. Power button is pressed. 2. AC power added or removed. 3.
Operating the MC3000 2-29 File System Directory Structure The mobile computer directory structure displays all of the file folders. The pre-installed folders are in flash file system memory and optional removable storage devices (SD storage cards). Figure 2-20. Mobile Computer Directory Structure • • • • Application and Platform folders are located in flash file system memory.
2-30 MC3000 User Guide Connecting to the Internet on a Wireless Network The mobile computer can connect to the Internet across a wireless network. Before attempting a wireless internet connection, confirm that the Wireless Zero Configuration (WZC) radio is connected to a wireless network. The WZC icon appears in the task bar and indicates the connected/not connected status. If the WLAN radio is not connected contact the Network Administrator. Table 2-10.
Operating the MC3000 2-31 If internet access is not available: 1. Double tap the WZC icon on the task bar. 2. The Wireless Information window displays the connected WLAN, the connection status and the signal strength. Configured wireless networks are listed as preferred. Table 2-11 lists the wireless network connection status icons and the connection status. Confirm with the Network Administrator that an Internet connection can be obtained through the connected wireless network. Figure 2-22.
2-32 MC3000 User Guide
Accessories Chapter Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Cradles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Spare Battery Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-2 MC3000 User Guide
Accessories 3-3 Introduction The MC3000 accessories provide a variety of product support capabilities. Accessories include cradles, cables, spare battery chargers and SD cards. Cradles • • Single Slot Serial/USB cradle charges the mobile computer main battery and/or a spare battery. It also synchronizes the mobile computer with a host computer through either a serial or a USB connection. Four Slot Charge Only cradle charges the mobile computer.
3-4 MC3000 User Guide Single Slot Serial/USB Cradle The Single Slot Serial/USB cradle: • • • • • Provides 5.4VDC power for operating the mobile computer, charging the battery and charging a spare battery. Provides a serial port and a USB port for data communication between the mobile computer and a host computer or other serial devices (e.g., a printer). Synchronizes information between the mobile computer and a host computer.
Accessories 3-5 To charge the spare battery: 1. Insert the spare battery into the spare battery charging slot, bottom first, and pivot the top of the battery down onto the contact pins. 2. Gently press down on the battery to ensure proper contact. 3. The cradle’s Spare Battery Charging LED (see Figure 3-1 on page 3-4) indicates the spare battery charging status. The Standard Battery charges in less than four hours and the Extended Life Battery charges in less than six hours.
3-6 MC3000 User Guide Four Slot Charge Only Cradle The Four Slot Charge Only cradle: • • Provides 5.4VDC power for operating the mobile computer and charging the battery. Simultaneously charges up to four mobile computers. Battery Charging The Four Slot Charge Only cradle can charge up to four mobile computers simultaneously. To charge the mobile computer: 1. Slide the mobile computer into the mobile computer slot.
Accessories 3-7 Four Slot Spare Battery Charger The Four Slot Spare Battery Charger, simultaneously charges up to four spare batteries. Spare Battery Charging To charge up to four MC3000 spare batteries: 1. Insert the spare battery into the spare battery charging slot, bottom first 2. Pivot the top of the battery down onto the contact pins. Power Supply 2 1 Battery Clip Spare Battery Charging Slot Spare Batteries Spare Battery Charging LEDs (4) Figure 3-3. Four Slot Spare Battery Charger 3.
3-8 MC3000 User Guide Cables This section describes how to setup and use the cables. The cables are available with a variety of connection capabilities. The following MC3000 Communication/Charge cables are available: • • Serial (RS232) Charge cable (9-pin D female with power input receptacle) USB Client Charge cable (standard-A connector and a barrel receptacle for power) The following printer cables are available directly from the printer manufacturer: • • O’Neil Printer cable Zebra Printer cable.
Accessories 3-9 Battery Charging and Operating Power The MC3000 Communication/Charge cables can charge the mobile computer battery and supply operating power. To charge the mobile computer battery: 1. Connect the MC3000 Communication/Charge cable power input connector to the Symbol approved power source. 2. Slide the bottom of the mobile computer into the MC3000 connector end of the MC3000 Communication/Charge cable and gently press in until the snaps latch into the mobile computer. 3.
3-10 MC3000 User Guide Universal Battery Charger (UBC) Adapter The UBC Adapter can be used with a power supply as a standalone spare battery charger or it can be used with the four station UBC2000 to simultaneously charge up to four spare batteries. For additional information on the UBC 2000, refer to the UBC 2000 Quick Reference Guide p/n 70-33188-xx. Spare Battery Charging To charge spare batteries: 1. Insert the spare battery into the spare battery charging slot, bottom first. 2.
Accessories 3-11 UBC Adapter LED Charge Indications The UBC Adapter charging LEDs indicate the battery charging status. The Standard Battery usually charges in less than four hours and the Extended Life Battery usually charges in less than six hours. POWER READY or STANDBY or FAULT (Green) (Flashing Yellow) (Solid Yellow) CHARGING (Solid Yellow) Figure 3-6. UBC Adapter LEDs Table 3-2.
3-12 MC3000 User Guide Secure Device Card The Secure Device (SD) card provides secondary non-volatile storage (the flash memory is slower than RAM). The SD card holder is located under the battery. Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the SD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded. Do not use the SD card slot for any accessories other than a Symbol approved SD card.
Accessories 3-13 Plastic Holster The Plastic Holster provides a holder for the mobile computer. It consists of a mobile computer holder and a detachable belt clip. Press the release button to remove the detachable belt clip. Release Button Detachable Belt Clip Mobile Computer Holder Figure 3-8.
3-14 MC3000 User Guide Using the Plastic Holster Pinch the clip release and attach the Plastic Holster to a belt or waist band. Clip Release Mobile Computer Holder Figure 3-9.
Accessories 3-15 Inserting and Removing the Mobile Computer The Plastic Holster holds the mobile computer on a belt or waist band. To insert the mobile computer, slide the mobile computer into the Plastic Holster with the screen facing the user. To remove the mobile computer, press and lift to remove the mobile computer. Insert Mobile Computer Remove Mobile Computer Figure 3-10. Insert and Remove the Mobile Computer Fabric Holster The Fabric Holster provides a soft holder for the mobile computer.
3-16 MC3000 User Guide
Maintenance & Troubleshooting Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3 Maintaining the Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-2 MC3000 Integrator Guide
Maintenance & Troubleshooting 4-3 Introduction This chapter includes instructions on cleaning and storing the mobile computer, and provides troubleshooting solutions for potential problems during mobile computer operation. Maintaining the Mobile Computer For trouble-free service, observe the following tips when using the mobile computer: • • • • • • Do not scratch the screen of the mobile computer.
4-4 MC3000 Integrator Guide Troubleshooting Mobile Computer Table 4-1. Troubleshooting the Mobile Computer Problem Mobile computer does not turn on. Battery did not charge. Cause Solution Main battery not charged. Charge or replace the main battery. Main battery not installed properly. Ensure the battery is installed properly. See Install Main Battery on page 1-7. System crash. Perform a warm boot. If the mobile computer still does not turn on, perform a cold boot.
Maintenance & Troubleshooting 4-5 Table 4-1. Troubleshooting the Mobile Computer (Continued) Problem The mobile computer does not accept scan input. Cause Solution Scanning application is not loaded. Verify that the mobile computer is loaded with a scanning application. See the system administrator. Unreadable bar code. Ensure the symbol is not defaced. Distance between scan window and bar code is incorrect. Ensure the mobile computer is within proper scanning range.
4-6 MC3000 Integrator Guide Single Slot Serial/USB Cradle Table 4-2. Troubleshooting the Single Slot Serial/USB Cradle Symptom Possible Cause Solution Amber Charge LED Indicator does not light when mobile computer is inserted. Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. Mobile computer is not correctly seated. Remove and re-insert the mobile computer into the cradle, ensuring it is correctly seated.
Maintenance & Troubleshooting 4-7 Four Slot Charge Only Cradle Table 4-3. Troubleshooting the Four Slot Charge Only Cradle Problem Cause Solution Mobile computer amber Charge LED Indicator does not light when mobile computer inserted. Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. Mobile computer is not correctly seated. Remove and re-insert the mobile computer into the cradle, ensuring it is correctly seated.
4-8 MC3000 Integrator Guide UBC Adapter Table 4-5. Troubleshooting the UBC Adapter Symptom Possible Cause Solution Battery Charging LED does not light when spare battery is inserted. Spare battery is not correctly seated. Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated. Battery not charging. Charger is not receiving power. Ensure the power cable is connected securely to both the charger and to AC power. Spare battery is not correctly seated.
Technical Specifications Appendix Contents Mobile Computer Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A-2 MC3000 Integrator Guide
Technical Specifications A-3 Mobile Computer Technical Specifications The following table summarizes the mobile computer technical specifications and intended operating environment. Table A-1.
A-4 MC3000 Integrator Guide Table A-1. Mobile Computer Technical Specifications (Continued) Data Capture: 1-D Decode Capability* Code 39, code 128, code 93, codabar, code 11, discrete 2 of 5, EAN-3, EAN-13, EAN-128, interleaved 2 of 5, UPCA, UPCE and UPC/EAN supplements.
Keypad Functions/Special Characters Appendix Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3 Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-2 MC3000 User Guide
Keypad Functions/Special Characters B-3 Introduction This appendix contains the keypad functions/special characters for the 38-Key keypad. Each function/special character is included in the table along with how the function/special character is generated. Keypads The mobile computer is available with one of three keypads: • • • 28-key keypad 38-key keypad 48-key keypad. The keypads can be selected as necessary to support specialized applications.
B-4 MC3000 User Guide Table B-1.
Glossary 802.11/802.11abg A radio protocol that may be used by the Symbol radio card. Access Point Access Point (AP) refers to Symbol’s Ethernet Access Point. It is a piece of communications equipment that manages communications between the host computer system and one or more wireless terminals. An AP connects to a wired Ethernet LAN and acts as a bridge between the Ethernet wired network and IEEE 802.11 interoperable radioequipped mobile units, such as a mobile computer.
GL-2 MC3000 User Guide AirBEAM® Smart Client AirBEAM® Smart Client is part of Symbol’s AirBEAM® suite, which also includes AirBEAM® Safe and AirBEAM® Manager. The AirBEAM® Smart Client system uses the network accessible host server to store software files that are to be downloaded to the mobile computers. The AirBEAM® Smart Client provides the mobile computers with the "smarts" to request software from the host.
Glossary GL-3 Byte On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character. boot or boot-up The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software. CDRH Center for Devices and Radiological Health.
GL-4 MC3000 User Guide COM port Communication port; ports are identified by number, e.g., COM1, COM2. Continuous Code A bar code or symbol in which all spaces within the symbol are parts of characters. There are no intercharacter gaps in a continuous code. The absence of gaps allows for greater information density. Cradle A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use.
Glossary GL-5 Flash Memory Flash memory is responsible for storing the system firmware and is non-volatile. If the system power is interrupted the data is not be lost. Gateway Address An IP address for a network gateway or router. A mobile computer may be part of a subnet as specified by its IP address and Netmask. It can send packets directly to any node on the same subnet. If the destination node is on a different subnet, then the terminal sends the packet to the gateway first.
GL-6 MC3000 User Guide Interleaved 2 of 5 A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only numeric (0 to 9) and START/STOP characters may be encoded. Internet Protocol Address See IP. IP Internet Protocol.
Glossary GL-7 Mobile Computer In this text, mobile computer refers to the Symbol Series 9000 wireless portable computer. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology. Nominal The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value. Nominal Size Standard size for a bar code symbol.
GL-8 MC3000 User Guide Scanning Mode The scanner is energized, programmed and ready to read a bar code. Scanning Sequence A method of programming or configuring parameters for a bar code reading system by scanning bar code menus. SDK Software Development Kit Self-Checking Code A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol. Shared Key Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
Glossary GL-9 Symbol Length Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character. Symbology The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN, Code 39, PDF417, etc.). Tolerance Allowable deviation from the nominal bar or space width. UPC Universal Product Code. A relatively complex numeric symbology.
GL-10 MC3000 User Guide
Index Numerics 28-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 38-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7 48-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10 ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii aiming options aiming pattern . . . . . . . . . . . . . . . . . . . . . . . . 2-22 attaching strap/door assembly . . . . . . . . . . . . . . . 1-13 A B accessories . . . . . . . . .
IN-2 MC3000 User Guide battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8 backup battery . . . . . . . . . . . . . . . . . . . . . . . . .1-8 four slot charge only cradle . . . . . . . . . . . . . . .3-6 four slot spare battery charger . . . . . . . . . . . . .3-7 main battery . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8 MC3000 communication/charge cables . . . . . .3-9 battery charging . . . . . . . . . . . . . . . . . . . .3-9 temperature range . . . . . . . . . .
Index IN-3 L R laser decode ranges . . . . . . . . . . . . . . . . . . . . . . . . 2-21 laser scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 radio module specifications . . . . . . . . . . . . . . . . . . A-3 receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 receiver volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 remove battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12 remove the Strap/Door Assembly . . . .
IN-4 MC3000 User Guide strap/door assembly . . . . . . . . . . . . . . . . . . . . . . . . .1-6 attaching . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13 strap/door assembly removal . . . . . . . . . . . . . . . . .1-13 stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1-6, 1-9 stylus holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6 suspend . . . . . . . . . . . . . . . . . . . . . . . . 1-12, 1-13, 2-15 Symbol Mobility Developer Kit . . . . . . .
Tell Us What You Think... We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 738-3318, or mail to: Symbol Technologies, Inc. One Symbol Plaza M/S B-4 Holtsville, NY 11742-1300 Attention: Technical Publications Manager IMPORTANT: If you need product support, please call the appropriate customer support number provided. Unfortunately, we cannot provide customer support at the fax number above.
Symbol Technologies, Inc. One Symbol Plaza Holtsville, New York 11742-1300 http://www.symbol.
