Warranty
WARRANTY
LIMITED WARRANTY
Morningstar Solar Controllers and Inverters
All of Morningstar’s products except the SureSine™ inverter and SHS™ controller are warranted to be
free from defects in material and workmanship for a period of FIVE (5) years from the date of shipment to
the original end user.
Morningstar’s SureSine Inverter and SHS™ products are warranted to be free from defects in material
and workmanship for a period of TWO (2) years from the date of shipment to the original end user.
Morningstar will, at its option, repair or replace any such defective products.
CLAIM PROCEDURE
Before requesting warranty service, check the Operator’s Manual to be certain that there is a fault with
the product. Return the defective product to your authorized Morningstar distributor with shipping
charges prepaid. Provide proof of date and place of purchase.
To obtain service under this warranty, the returned products must include the model, serial
number and detailed reason for the failure, the panel type, array size, type of batteries and system
loads. This information is critical to a rapid disposition of your warranty claim.
Morningstar will pay the return shipping charges if the repairs are covered by the warranty.
WARRANTY EXCLUSIONS AND LIMITATIONS
This warranty does not apply under the following conditions:
Damage by accident, negligence, abuse or improper use.
PV or load currents exceeding the ratings of the product.
Unauthorized product modification or attempted repair
Damage occurring during shipment
Damage results from acts of nature such as lightning and weather extremes
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL
OTHERS, EXPRESS OR IMPLIED. MORNINGSTAR SPECIFICALLY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. No Morningstar distributor, agent or employee is
authorized to make any modification or extension to this warranty.
MORNINGSTAR IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL OR
DAMAGE TO EQUIPMENT OR PROPERTY.
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