User's Manual

Troubleshootingȱ
SpectraGuard
®
ȱEnterpriseȱInstallationȱGuideȱ
98ȱ
No events are being
reported or the device
status is stale (not
updated).
Check the status of the Server on the Administration
screen.
If the Current Status field shows or , click the
Start Server button in the Server Status section.
No Sensor is connected
to the Server.
Check the status of the Server on the Administration
screen.
If the Current Status field shows or , click the
Start Sever button in the Server Status section.
If the Current Status field shows , refer to the
Sensors Troubleshooting section for the solution.
Server response time is
high.
Restart the Console. If the problem persists, run the db
clean command from the Server Config Shell.
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