Warranty Guide
Moen products have been manufactured under the highest standards of quality and workmanship. Most Moen faucets are backed by
Moen's Lifetime Limited warranty.
Lifetime Limited Warranty
Moen® products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original
consumer purchaser for as long as the original consumer purchaser owns their home (the "Warranty Period" for homeowners), that this
faucet will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and
manufacturing workmanship. All other purchasers (including purchasers for industrial, commercial and business use) are warranted for a
period of 5 years from the original date of purchase (the "Warranty Period" for non-homeowners).
If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE provide the parts necessary to
put the faucet back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and
manufacturing workmanship, under normal installation, use and service. Replacement parts may be obtained by calling 1-800-289-6636
(Canada 1-800-465-6130), or by writing to the address shown below. Proof of purchase (original sales receipt) from the original
consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine Moen parts is not
covered by this warranty. This warranty is applicable only to faucets purchased after December, 1995 and shall be effective from the date
of purchase as shown on purchaser's receipt.
Moen Incorporated
25300 Al Moen Drive
North Olmsted, Ohio 44070-8022
This warranty is extensive in that it covers replacement of all defective parts and finishes. However, damage due to installation error,
product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a
contractor, service company, or yourself, are excluded from this warranty. Moen will not be responsible for labor charges and/or damage
incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any
nature relating to this faucet. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and
guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for
use.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary
from state to state, province to province, nation to nation. Moen will advise you of the procedure to follow in making warranty claims.
Simply write to Moen Incorporated using the address above. Explain the defect and include proof of purchase and your name, address,
area code and telephone number.
Lifetime Limited Warranty
Showerhead Warranty: Lifetime Limited Warranty
Five Year Limited Warranty
Warranty Information For Showerheads And Handhelds
Warranty for Donner Branded Bath Accessories
Warranty for Moen Home Care Bath Safety Products
Warranty for MotionSense™ Products
Warranty for Moen Branded Bath Accessories
Moen Handshower and Slidebar Warranty
Sink 5 Year Limited Warranty
Sink 10 Year Limited Warranty
Sink 15 Year Limited Warranty
ioDIGITAL™ System Limited Warranty
Showerhead Warranty: Lifetime Limited Warranty
Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original
consumer purchaser who purchases this product for use in his or her own home, for as long as the original consumer purchaser owns or
rents that same home (the "Warranty Period" for homeowners), that this product will be free from defects in material and manufacturing
workmanship during the coverage duration. All other purchasers (including, but not Iimited to purchasers for industrial, commercial and
business use) are warranted for a period of 5 years from the original date of purchase (the "Warranty Period" for non-homeowners). Moen
Incorporated will repair or replace the product free of charge, postage paid. Simply contact Moen at 1-800-BUY-MOEN for assistance.
Limitation of Liability and Exclusion of Damages:
OTHER THAN THE LIMITED LIFETIME WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED BY LAW, MOEN DISCLAIMS
ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR
A PARTICULAR PURPOSE. This warranty is your sole remedy and Moen shall not be liable for any damages, whether direct, Indirect,
incidental, special, consequential, exemplary, or otherwise, including lost revenues and lost profits, arising out of any theory or recovery,
including statutory, contract or tort. Notwithstanding the term of any Iimited or implied warranty, or in the event that any limited warranty
fails of its essential purpose, in no event will Moen's entire liability exceed the purchase price of this product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to
you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province
to province.
Care and Cleaning:
Like anything of lasting quality, Moen products and accessories require a certain amount of periodic care to preserve their finish. Clean
your new Moen product with a mild soap, rinse thoroughly with warm water, and dry with a clean, soft cloth. Never use cleaners
containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, or solvents for cleaning as they may damage the finish. Failure to
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