Operation Manual

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Problem Possible Solution
1. The TV remote control does not work. • Check that the batteries are installed correctly.
• Check that the selected switch is set to “TV”.
• Be no further than 20 feet from the TV when using the remote control.
• Program the remote control to operate the TV (Appendix C).
2. The TV takes several seconds to respond. • It is normal for digital channels to take longer to tune in.
• Press ENT(er) after a channel number to avoid delays.
• Use the three digit number, i.e 002 for channel 2.
• Enter 5 digits for digital channels.
3. You cannot access a channel. • Use number keys instead of CHANNEL up/down.
• Be sure the channel you want to view is in memory.
• Check that the TV is turned to the correct device or antenna for
that channel, by pressing the DEVICE button.
• Make sure the V-Chip lock is off.
• If tuned to Ant-DTV, have physical channel in memory.
4. On-screen displays appear each time you
change a function.
• This is part of normal TV operation.
5. You cannot program the TV to turn on
automatically (timer function)
• The TV may be locked.
• The clock may not be set.
6. There is no sound even when the volume is
turned up.
• Check audio source in Device Menu.
• Check to see if the MUTE button is on.
• The TV’s “Listen to:” setting may be set to SAP.
• Check that the “TV Speakers” setting is On in the Audio/Video menu.
7. Correct time is lost. • The unit is set to Low Power mode and has been powered
Off for more than 48 hours
8. The Power/Timer indicator light flashes for over
a minute when the TV is being powered On.
• The unit is set to Low Power Mode. Set to Standard Power
mode for quicker power On.
9. Lamp indicator light is a constant red. • Turn the TV off for at least 2 minutes. Turn back on. If light is still
red, the lamp has failed, replace it. See Book 1, Appendix B
for lamp replacement information.
10. Lamp indicator light is a constant yellow. • Lamp’s elapsed time has exceeded 3,000 hours. Purchase a new
lamp. See Book 1, Appendix B for lamp replacement information.
11. Lamp indicator light is a flashing yellow. • Lamp cover door is open or lamp cartridge is not secure. See Book
1, Appendix B for lamp replacement information.
12. Status indicator light is a constant yellow. • Operating temperature or room temperature has exceeded proper
levels. Clean the TV’s dust filter or cool the room. See Book 1,
Appendix C for dust filter information.
13. Status indicator light is a constant red. • Service is required. Contact your dealer or a Mitsubishi Authorized
Service Center to arrange for a service evaluation Listings of
Mitsubishi Authorized Service locations can be obtained from our
web site, www.mitsubishi-tv.com or by calling 1-800-332-2119.
14. NetCommand unable to learn specific device
keys.
• Device does not use IR format for remote control signal. ITT and
RF formats cannot be learned.
• Room lighting may affect the signal. Have the remotes very close
(6 inches or less) to the TV during Learning.
• If using a Mitsubishi remote control make sure slide switch is not
set to TV position.
• Some but not all device key functions can be learned by
NetCommand. For example, POWER and PLAY may be learned,
but other functions may not.
• The signal from the remote control may not be strong
enough. Insert fresh batteries and try Learning again.
15. You have forgotten your lock passcode. • See Appendix A, Bypassing the V-Chip Lock.
16. PIP does not display a picture. • Make sure the V-Chip lock is off.
• Not all inputs can be displayed as a PIP.
17. There is a large black or gray rectangle on the
screen.
• The TV’s analog closed captioning has been set to “text” mode in
the Captions menu. Turn off because there is no text information
being broadcast.