CUSTOMER HANDBOOK Extraordinary Digital Entertainment: TV the way it was meant to be.
Welcome to CTV, powered by Camellia Communications Thank you for choosing CTV for your home entertainment. This introductory booklet is designed to answer questions you may have about your new CTV digital service. We hope you will take some time to look through your handbook and keep it as a reference guide. We look forward to having you as part of our Camellia Communications family for many years to come.
Table of Contents Customer Service & Support............ 1 Parental Controls.............................. 3 TV & Movie Ratings........................... 4 HDTV................................................... 5 Set-Top-Box Set Up............................ 6 Remote Control Set Up.................... 8 Table of TV & DVD Brand Codes..... 14 STB Compatibility..............................
1 CUSTOMER HANDBOOK Customer Service & Support Customer Service & Support NEED TO CONTACT US? WE’RE HERE TO HELP. If you need help, have questions about your service or bill, or would like to find additional information about our services, we are ready to assist you. • Visit our Web site at: www.camelliacom.com for help and other valuable information about our products and services. Maintenance In order to provide high quality service, our technicians must periodically test our CTV network.
CUSTOMER HANDBOOK Customer Service & Support Equipment Communications, Bills and Refunds Camellia Communications will repair and/or replace the equipment we use to provide your CTV service at no charge provided the equipment is not abused and operated under normal conditions. If you are experiencing problems, contact Customer Service to schedule a service call.
3 Parental Controls CUSTOMER HANDBOOK Parental Controls CTV parental controls include V-Chip support, blocking of unrated programming, channel-by-channel blocking, and blocking by content rating levels. You have control over what information gets displayed on the Electronic Program Guide and can unlock controls for a particular time frame. Initially your service uses default settings which allow access to all programs. Ratings are set from the Main Account.
CUSTOMER HANDBOOK TV and Movie Ratings TV and Movie Ratings TV Ratings TVY All Children — Specifically designed for a very young audience. TVY7 Directed to Older Children — Not intended for children under 7. TVY7FV Directed to Older Children Fantasy Violence — Fantasy violence may be more intense or more combative. TVG General Audience — Little or no violence, no strong language and little or no sexual dialogue or situations.
5 CUSTOMER HANDBOOK HDTV HDTV HDTV is the ultimate home viewing experience! If your TV set is HDTV ready and you are a CTV subscriber, there’s no additional monthly charge for HDTV. Plus, there’s no other equipment to buy to receive the amazingly clear and crisp images. With HDTV you can enjoy your favorite TV shows, movies, sports and events as if you were watching them in a theater. See more of the TV picture with a wider viewing area and feel the depth of surround sound technology.
CUSTOMER HANDBOOK Set-Top-Box (STB) Set Up Set-Top-Box (STB) Set Up The following pages describe the functions of the Set-Top-Boxes and remote controls used for your new CTV service. You may either have the AmiNet125 or AmiNet530 unit. Connecting RF (VCR) AmiNet125 and AmiNet530 Set-Top-Box (STB) • Connect the RF antenna OUT connector on the back of the Set-TopBox to the RF IN connector on the VCR or on the TV if you do not have a VCR, using a standard RF cable available from retail outlets.
7 Set-Top-Box (STB) Set Up If you are using the Component Video, S-Video, or Composite Video outputs you should connect the audio left and right connectors included in the lead to the TV or AV amplifier to provide sound. If you have a separate AV surround sound amplifier with electrical S/P DIF input: • Connect the digital audio output from the Set-Top-Box to a suitable digital audio input on the AV amplifier using a standard S/P DIF lead (not supplied) to allow you to listen to Dolby 5.
CUSTOMER HANDBOOK Remote Control Set Up Remote Control Set Up While your remote control is pre-programmed to operate your CTV equipment, you must also set up your remote to work with your particular TV. Please refer to TV Brand Codes table for a list of TV Brand Codes and instructions on how to set up your remote control to work with your particular TV set. mode has been set. The TV and STB buttons do not transmit any IR commands to either the TV or the STB.
9 CUSTOMER HANDBOOK Remote Control Set Up Using the remote to control the AmiNET 125 In Set-Top-Box (STB) mode, the remote can control the following functions of the AmiNET125: Note! This only applies to the remote control illustrated below. If your service provider has given you a different remote, then please refer to the service provider’s own User Guide.
CUSTOMER HANDBOOK Configuring the Remote Control for your TV In order for the remote to transmit the correct signals to control the TV, the remote must first be programmed with the 3-digit code corresponding to the make and model of TV in use. This is done in the following way: • Identify the make of the TV that is to be controlled. For example, Sony, Magnavox, Philips, etc. and find it in the Table of TV Brand Codes below.
11 Remote Control Set Up AmiNet 530 Remote Control Inserting batteries The remote control requires two batteries type AAA, MN2400, UM-4, or LR03. For best performance we recommend using Alkaline batteries. • Open the battery cover by pushing lightly on the tab and lifting up the cover: • Insert the batteries, taking care to observe the correct polarity: • Replace the battery cover by engaging the two tabs in the top of the case and then closing it until it clicks into place.
CUSTOMER HANDBOOK Remote Control Set Up Using the remote to control the AmiNET 530 In Set-Top-Box (STB) mode, the remote can control the following functions of the AmiNET530: Note! This only applies to the remote control illustrated below. If your service provider has given you a different remote, then please refer to the service provider’s own User Guide.
13 Remote Control Set Up CUSTOMER HANDBOOK Configuring the Remote Control for your TV In order for the remote to transmit the correct signals to control the TV/ DVD, the remote must be programmed with a code corresponding to the type of TV in use. Below is a set of instructions for programming TV codes into the remote.
CUSTOMER HANDBOOK Table of TV & DVD Brand Codes Table of TV & DVD Brand Codes Please note: Certain codes are only available in newer remote controls (including 002-457-01-01, 002-463-01-01 and any part number starting with a 5). If it is not available in your remote then after entering it the TV button will flash rapidly for a second and remain illuminated. Please contact your STB provider to see if a newer version of your remote is available. TV Brand Codes A.R.
19 15 Table of TV & DVD Brand Codes CUSTOMER HANDBOOK Dawa 506 Daytron 004 097 155 379 500 De Graaf 376 386 397 508 532 Decca 373 374 390 395 408 448 475 493 498 506 512 528 Dell 141 142 146 Denon 220 Desmet 408 475 506 543 Diamant 506 Diamond 492 Dimensia 000 154 Dixi 379 408 475 493 500 506 DTS 379 500 Dual 373 428 450 451 455 461 470 493 506 528 538 549 550 566 Dual-Tec 373 379 455 528 538 Dumont 155 200 370 373 382 384 385 493 511 515 528 Durabrand 198 209 210 211 214 Dux 475 Dwin 207 Dynatron 408 475
CUSTOMER HANDBOOK Kawasho 002 004 155 492 KEC 211 Kendo 382 386 393 440 497 506 515 536 556 572 Kennedy 455 Kenwood 004 018 155 201 349 KIC 493 Kingsley 373 492 527 KLH 216 Kloss Novabeam 036 056 057 100 Kneissel 496 497 506 533 538 541 556 Kolster 408 506 Konka 219 380 529 Korpel 408 475 506 Korting 370 497 543 Kosmos 506 Koyoda 379 KTV 036 097 161 201 211 373 493 Kyoto 492 493 Lasat 497 Lenco 379 500 Lenoir 373 379 500 Lesa 453 536 Leyco 372 374 391 408 475 506 512 542 568 LG 005 210 373 379 381 386 408
17 TableCUSTOMER of TV & DVDHANDBOOK Brand Codes Table of TV & DVD Brand Codes Pioneer 004 035 085 102 155 160 171 172 173 196 268 387 400 408 461 475 497 506 703 Plantron 372 408 500 506 Plasmsync 313 Playsonic 493 528 Polaroid 216 298 Poppy 379 500 Portland 004 005 015 097 155 206 Prandoni-Prince 386 448 463 498 513 536 Precision 373 473 493 528 Price Club 073 Prima 113 197 379 387 500 Prinz 406 512 549 Prism 049 203 Profex 379 403 463 500 Profilo 476 Profi-Tronic 408 506 515 Proline 374 408 412 503 50
CUSTOMER HANDBOOK Table of TV & DVD Brand Codes Televideon 492 527 543 Televiso 555 Temco 542 Tensai 379 380 385 391 408 493 500 506 516 528 529 536 542 543 554 Tenson 543 Tesmet 408 Tevion 372 379 415 416 441 443 476 478 Texet 373 473 492 493 500 528 Thomas 357 Thomson 373 400 404 405 407 408 409 410 435 436 441 451 452 461 471 481 506 545 546 559 582 583 607 707 Thorn 374 385 399 422 441 452 463 472 475 506 523 524 533 546 564 565 TMK 004 155 210 TNCi 200 Tokai 374 408 493 506 512 528 547 Tokyo 373 492
19 TableCUSTOMER of TV & DVDHANDBOOK Brand Codes Table of TV & DVD Brand Codes KLH 160 195 221 Koda 382 Konka 029 Koss 060 159 170 228 KXD 384 Lasonic 081 Lawson 377 Lecson 375 Lenco 382 Lenoxx 169 LG 059 270 346 407 410 414 451 477 483 Life 342 343 344 Lifetec 342 343 344 357 Limit 377 Liquid Video 170 Lite-On 272 Loewe 341 437 471 LogicLab 377 Luxor 389 Magnavox 002 018 045 051 147 176 187 190 194 370 382 395 Magnum 357 Marantz 034 190 250 350 458 472 Matsui 423 MBO 366 Mediencom 374 Medion 324 342 343
CUSTOMER HANDBOOK STB Compatibility STB Compatibility At short range all the Amino remote controls will work with all Amino Set-Top-Boxes. At longer range it may be necessary to ensure the correct STB brand code has been selected. This only applies to remote part numbers beginning with 510. Remote part numbers beginning 002 or 502 will only work with A103/A110(H)/A120/A124/A500 boxes at longer distances. If you have been given an incompatible remote control please consult your service provider.
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