Operation Manual

Problem solving guide
81
General problems with the washing machine
Problem Cause and remedy
The machine shakes
during the spin cycle.
The machine feet are not level.
 Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
 Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.
The water pressure is too low.
 Clean the water inlet filter.
 It may be useful to select the Water plus option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
 In future, add washing powder into the dispenser
drawer first, and then add the water softener.
Fabric conditioner is not
completely dispensed
or too much water re-
mains in the  com-
partment.
The siphon tube is not correctly positioned or is
clogged.
 Clean the siphon, see "Cleaning and care - Clean-
ing the detergent dispenser drawer".
The display is in a dif-
ferent language.
A different language has been selected in "Settings,
Language ".
 Set the language you want. The flag symbol will
guide you.
Noises while steam is
being generated.
This is not a fault.
These noises occur when steam is being generated
and when steam is being injected into the drum.