Warranty

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The following warranty conditions are valid in Canada only.
Miele Limited, (hereinafter "Miele") warrants to the original purchaser that this product, including all of it’s Miele
authorized parts and accessories, is free of defects in material and workmanship.
1. Duration of Warranty
This warranty is valid during the following time periods:
a) Domestic appliances in normal, non-commercial, household use:
– One (1) year. Parts and labour.
– RemoteVision® Modules: Please refer to Miele's "Limited Warranty - RemoteVision® Module - Canada".
– Additional 5 and 10 Year Limited Warranty on Sealed Refrigeration Systems: The Warranty for the Sealed
Refrigeration System includes all original compressors, condensers, evaporators, driers, the original
refrigerant and the original connecting tubing.
– Five (5) Year Warranty - If a claim regarding a defect in material or workmanship relating to the Sealed
Refrigeration Systems used in Miele Refrigerators, Wine Coolers, and Freezers is received by Miele within
five (5) years from the date of purchase, then any warranted failures of the Sealed Refrigeration System
shall be repaired at no cost to you (including parts & labour).
– Ten (10) Year Warranty - If a claim of such a defect is received at any time during the period starting from
the sixth (6th) year and ending on the last day of the tenth (10th) year after the date of purchase, this
Warranty shall cover the replacement or repair of all parts of the Sealed Refrigeration System covered by
the Warranty that is found to be defective in material or workmanship but shall not include labour. Upon
request, such labour shall be provided by Miele and at the customary charge to the Miele Customer.
b) Domestic appliances in commercial use:
– Six (6) months, for parts and labour.
c) Vacuums in normal, non-commercial, household use:
– One (1) year, upright and canister vacuums. Parts and labour.
– Two (2) years, motor for S170 - S189 upright units. Parts and labour.
– Seven (7) years, Vortex
TM
motor for canister and upright units, except S170 - S189 upright units for which
the motor warranty is two (2) years. Parts and labour.
d) Vacuums in commercial use:
– Six (6) months, for products used commercially. Parts and labour.
– One (1) year for motor for canister and upright models. Parts and labour.
e) Commercial appliances.
– One (1) year, parts and labour within Miele Direct Service Area (MDSA).
– One (1) year, parts only outside Miele Direct Service Area (MDSA).
Contact Miele Professional to determine if you are within a MDSA.
2. Commencement Date
Warranty coverage begins on the date of purchase. If a product under warranty is replaced by Miele, the original
warranty period is not extended but continues from the date of original purchase.
3. Warranty Preconditions
3.1 Miele assumes warranty responsibility subject to the following preconditions having been fulfilled:
a) You are the original purchaser and did not obtain the product through resale;
b) The product was purchased from Miele or an authorized Miele dealer in Canada;
c) If applicable, the product was installed by a person designated by Miele as qualified to do so and in
accordance with applicable installation instructions; and
d) The product is located in Canada.
3.2 Warranty claims will only be honoured provided that any failure to conform to this warranty is reported in writing
and the product is returned together with proof of purchase date to Miele or to a Miele authorized dealer, as
applicable, within the time period stated in Section 1 above.
4. Extent of Warranty
In the event of defect in material or workmanship occurring within the time period stated in I. above, Miele will
repair, or at its option replace, within a reasonable period of time, the product or any Miele authorized part or
accessory discovered to be defective in workmanship or materials. Defective products and parts become the
property of Miele upon replacement.
Limited Warranty Canada