Operating instructions/Installation instructions

Problem solving guide
52
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Messages in the display
Problem Cause and remedy
In the cooking zone dis-
play, thesymbol will
flash alternately with
the selected power level
or.
An unsuitable pan has been placed on the hob.
 Use suitable pans (see “Pans” in the “Induction”
chapter).
After the hob has been
switched on  appears
in the timer display for a
few seconds.
The system lock or safety lock is activated.
 Deactivate the system lock or safety lock (see
“System lock / Safety lock”).
After the hob has been
switched on  appears
in the timer display
briefly. The cooking
zones do not heat up.
The hob is in demonstration mode.
 Touch the0 and 2 sensor controls at the same
time until  flashes alternately with  in the timer
display.
 flashes in the timer
display and the hob
switches off automatic-
ally.
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
 Clean off any dirt and/or remove the object (see
“Safety switch-off”).
will flash alternately
within the timer dis-
play.
The overheating protection mechanism has been
activated.
 See “Safety features – Overheating protection”.
will flash alternately
with,  or in the
timer display.
The fan is blocked or defective.
 Make sure it has not been blocked by an object.
 Remove the obstruction.
 If this fault message continues to appear in the
display, contact the Customer Service
Department.