Warranty conditions

DISPUTES

If a Miele Customer is not satisfied with the warranty service provided, the Miele Customer shall submit a claim in

writing to Miele’s Dispute Settlement Representative at MIELE, INCORPORATED, 9 Independence Way, Princeton,

NJ 08540. The written notice must include the model and serial number of the Miele Product, the Authorized Miele

Dealer from whom the Miele Product was purchased, the Authorized Miele Service Agent who performed the warranty

service, the purchase date, a detailed description of the problem and the address and phone number at which the

Miele Customer can be reached. Miele will review each such notice promptly and thoroughly and respond to the

Miele Customer in order to address the Miele Customer’s concern.

Any warranty claims shall be governed by the laws of the State of New Jersey and shall be subject exclusively

to the jurisdiction of the courts located in Mercer County, New Jersey. If Miele prevails, Miele shall be entitled to

reimbursement of all costs and expenses, including attorney’s fees, from the Miele Customer. EACH AND EVERY

MIELE CUSTOMER IRREVOCABLY AND UNCONDITIONALLY WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY

ACTION (WHETHER BASED ON CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR RELATING TO THIS

LIMITED WARRANTY.

EXTENDED LIMITED WARRANTY

In addition to this Limited Warranty, Miele Customers owning Miele residential appliances may be eligible to purchase

an extended limited warranty for their household appliances, subject to the terms set forth on Miele’s website. For

more information, the Miele Customers are kindly requested to visit Miele’s website at http://www.mieleusa.com.

CHANGES TO THIS LIMITED WARRANTY

Miele may change the terms or availability of this Limited Warranty at any time at Miele’s sole discretion without prior

notice, but such changes will not apply to any claims made prior to the effective date of such change.

January, 2021

MANUFACTURER’S LIMITED WARRANTY FOR DOMESTIC APPLIANCES USA