Operating instructions Coffee machine To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr.
Caring for the environment Packaging material The packaging material used protects the machine during transportation. Please retain the original box and polystyrene pieces so that you can pack the machine securely, should you need to transport it in the future. Disposing of your old appliance Electrical and electronic appliances often contain valuable materials. They also contain specific materials, compounds and components, which were essential for their correct function and safety.
Contents Caring for the environment .............................................................................. 2 Warning and Safety instructions...................................................................... 6 Product description .......................................................................................... 15 Controls and indicators .................................................................................... 16 Accessories .................................................
Contents Changing drinks within a profile .......................................................................... Making drinks stored in a profile ......................................................................... Changing the name ............................................................................................. Deleting a profile ................................................................................................. Setting when the profile should change (Change profile) ..
Contents After sales service and warranty ..................................................................... 66 Contact in the event of a fault ............................................................................. 66 Warranty .............................................................................................................. 66 Saving energy .................................................................................................... 67 Electrical connection .....................
Warning and Safety instructions This coffee machine complies with all the stipulated safety requirements. Inappropriate use can, however, lead to personal injury and material damage. Read the operating instructions carefully before using the coffee machine. They contain important information on the installation, safety, use and maintenance of the appliance. This prevents both personal injury and damage to the coffee machine.
Warning and Safety instructions Correct application This coffee machine is intended for home use. This coffee machine is not intended for outdoor use. This coffee machine must not be used at altitudes above 2000 m. It must only be used as a domestic appliance to make espresso, cappuccino, latte macchiato etc. Any other use is not permitted.
Warning and Safety instructions Safety with children Danger of burning and scalding on the dispensing spouts. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensing spouts. Install the coffee machine where it is out of the reach of children. Children under 8 years of age must be kept away from the coffee machine and the mains connection cable and plug/socket.
Warning and Safety instructions Technical safety A damaged coffee machine is dangerous. Check it for any visible damage before setting it up. Never attempt to use a damaged coffee machine. To avoid the risk of damage to the machine, make sure the connection data (voltage and frequency) on the data plate corresponds to the household supply, before connecting the machine to the mains supply. Consult a qualified electrician if in any doubt.
Warning and Safety instructions Danger of overheating. Please ensure that there is adequate ventilation around the coffee machine. Do not cover the coffee machine with tea towels etc. while it is in use. If the coffee machine is installed behind a closed furniture front, it may only be used with the furniture door open (see “Installation” for the minimum niche size). Heat and moisture can build up behind the furniture front when closed. This can result in damage to the appliance and/or furniture unit.
Warning and Safety instructions Correct use Danger of burning and scalding on the dispensing spouts. The liquids and steam dispensed are very hot. Keep well away from the area underneath the spouts when hot liquids and steam are being dispensed. Do not touch hot components. Hot liquid or steam could spatter from the spouts. Ensure that the central spout is clean and fitted correctly. Water in the drip tray can also be very hot. Take care when emptying it.
Warning and Safety instructions Do not use any caramelised ready ground coffee. The sugar in the coffee will stick to and block the brew unit of the coffee machine. The cleaning tablets for degreasing the brew unit will not remove this type of deposit. Only use milk without additives. Additives in milk usually contain sugar and this will stick to the milk pipework. If using dairy milk make sure that it has been pasteurised. Do not place flaming alcohol mixtures underneath the central spout.
Warning and Safety instructions Cleaning and care Disconnect the coffee machine from the power supply before cleaning. Clean the coffee machine daily, particularly before using for the first time (see “Cleaning and care”). All parts of the milk system need to be cleaned thoroughly and regularly. Milk contains bacteria which proliferate rapidly with inadequate cleaning. Do not use a steam cleaner to clean this machine. Steam could reach electrical components and cause a short circuit.
Warning and Safety instructions For machines with stainless steel surfaces: Do not use sticky notes, adhesive tape, masking tape or other types of adhesive on the stainless steel surfaces. Stainless steel surfaces are susceptible to scratching. Even magnets can cause scratches.
Product description a Lower panel with drip tray cover b Central spout with Cappuccinatore and hot water spout g Grinder setting (behind the appliance door) c On/Off button h Brew unit (behind the appliance door) d Control panel i Park position for milk tube e Water container j Drip tray with lid and waste container f Bean container and ground coffee chute 15
Controls and indicators a On/Off button f OK sensor For switching coffee machine on and For confirming display messages and off saving settings b Drink buttons Making drinks – Espresso – Coffee – Cappuccino – Latte macchiato c Display For showing information about the current action or status d Optical interface (For Miele Customer Service Department only) e Arrow buttons For scrolling through lists, selecting entries or changing values 16 g “Back” sensor For returning to the previous menu
Accessories These products and other useful accessories can be ordered via the Miele webshop, from Miele (see back cover for contact details) or from your Miele dealer. Accessories supplied - Starter set “Miele appliance care” Various cleaning products are supplied depending on model. - Cleaning brush for cleaning the milk pipework Optional accessories Miele accessories and cleaning and conditioning products are available for your coffee machine.
Operation Sensors To operate the coffee machine, touch the sensors with your finger. An audible signal is generated each time a sensor is touched. You can adjust the volume of the signal tones or switch the tones off (see “Settings – Volume”). Selecting a menu and navigating within a menu To select a menu, touch the sensor control . Settings Language Time Drinks menu When the following appears in the display, you are in the drinks menu: Select drink.
Before using for the first time Before using for the first time Remove any labels from the machine. Tip: The milk pipework can be stored behind the appliance door when not in use. Remove the protective foil from the drip tray cover and place the drip tray cover into the lower panel. Place the coffee machine on a level flat surface that is not sensitive to water (see “Installation”). Clean the coffee machine thoroughly (see “Cleaning and care”) before filling it with water and coffee beans.
Before using for the first time Please note that the full aroma of the coffee and typical crema will not develop fully until several coffees have been made. To ensure that any coffee residues from the factory testing process are removed from the brewing system, please throw away the first 2 cups of coffee when using the coffee machine for the first time. For the first coffee drinks, a larger quantity of coffee beans is ground.
Water hardness Water hardness is an indication of the amount of minerals dissolved in water. The more minerals in the water, the higher the water hardness. The harder the water is, the more frequently the coffee machine needs to be descaled. The coffee machine measures the amount of water used and steam made. Depending on the level of water hardness set, more or fewer drinks can be dispensed before the appliance needs to be descaled. Setting the water hardness Touch the sensor control.
Filling the water container Risk to health due to contaminated water. Bacteria can develop in water which has been sitting in the water container for too long and is a risk to your health. Change the water in the water container every day. Risk of damage due to incorrect operation. Unsuitable liquids such as hot or warm water or other liquids can damage the coffee machine. Bottled mineral water leaves too much limescale in the coffee machine. Only use cold, fresh tap water to fill the water container.
Filling the coffee bean container Coffee or espresso can be made from whole roasted coffee beans which are freshly ground in the coffee machine for each portion. This requires the coffee bean container to be filled with coffee beans. Alternatively, you can make coffee drinks with ready ground coffee. Risk of damage to the grinder due to incorrect operation.
Switching on and off Switching the coffee machine on Switching the coffee machine off Touch the On/Off button . Touch the On/Off button . The appliance heats up and rinses the pipework. Hot water will run out of the central spout. If coffee has been dispensed, the coffee machine will rinse the pipework automatically before switching off. When Select drink appears in the display, you can make drinks. If you have made a drink using milk, Place milk pipe in drip tray will appear in the display.
Adjusting the central spout to the correct cup height You can adjust the central spout to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency. Pull the central spout down until it is at the same level as the rim of the cup. Alternatively, push the central spout up until there is enough room to fit a larger cup or mug underneath.
Making drinks Danger of burning and scalding on the dispensing spouts. The liquids and steam dispensed are very hot and can cause scalding. Keep well away from the area underneath the spouts when hot liquids and steam are being dispensed. Do not touch hot components. Making coffee with and without milk The following drinks can be made: - Ristretto is a strong, concentrated espresso. It is prepared with the same amount of coffee as for an espresso but with a lot less water.
Making drinks Using milk cartons or bottles The milk tube for cartons and other suitable containers is located behind the appliance door. Tip: The Miele milk container is the perfect addition to Miele coffee machines if you make a lot of coffees with milk. The milk container is dishwasher-safe and easy to store in the fridge after use. Good milk froth can only be made with cold milk (< 10 °C).
Making drinks Tip: As soon as Stop appears in the display, you can cancel making a drink by touching the OK sensor control. When making coffee with milk or 2 portions of a drink you can cancel each stage individually by touching the OK sensor control. 2 portions (sensor control ) You can dispense 2 portions of a drink into 1 large cup or into 2 cups at the same time. Coffee pot You can make several cups of coffee one after the other automatically with the Coffee pot function (max. 0.75 litre), e.g.
Making drinks Making coffee drinks with ground coffee To make drinks using ready ground coffee, add a portion of ground coffee to the ground coffee chute. This allows you to make a decaffeinated coffee if the bean container is already filled with regular coffee beans, for example. Only 1 portion of coffee or espresso can be made at a time when using ready ground coffee. Place a maximum of 12 g in the ground coffee chute.
Making drinks Dispensing hot water (CM 5410, CM 5510, CM 5710) Please note that the water dispensed is not hot enough for making black tea. Place a suitable container centrally underneath the central spout. Touch the sensor control. Select Other drinks | Hot water and confirm with OK. Hot water will run into the container under the central spout.
Grinder setting When the beans are ground correctly, the coffee or espresso will flow evenly into the cup with a good crema. The crema should have an even hazelnut brown colour. The grinder setting you select will be used for all coffee drinks. There are various ways to tell whether the coffee grinder is set correctly. The coffee has been too coarsely ground if: - Espresso or coffee flows into the cup too quickly, - the crema is very pale and uneven, Set a finer grinder setting.
Quantity of coffee, brew temperature and pre-brewing You can set the quantity of coffee, the brewing temperature and pre-brewing for each drink individually. To do this, first select the drink from the Parameters menu and then adjust the drink parameters. Increase the amount of coffee so that more ground coffee is brewed. Touch the sensor control and select Parameters. - the crema is dark brown, Select the drink and confirm with OK.
Portion size The flavour of the coffee produced depends not only on the type of coffee, but also on the amount of water used. You can programme the amount of water for all coffee drinks and hot water to suit the size of your cups and the type of coffee you are using. This does not alter the amount of coffee used. For coffee drinks that use milk, you can not only set the amount of espresso or coffee but also the amount of milk or milk froth to be dispensed with these drinks.
Portion size Changing the portion sizes in the Parameters menu You can only change the portion sizes for Long coffee, Caffè Latte, hot milk and milk froth via the Parameters menu. Place a suitable container underneath the central spout. Touch the sensor control and select Parameters. Select the drink you want. Select Portion size and confirm with OK. Now proceed as for changing the portion size while making a drink.
Profiles (CM 5410, CM 5510, CM 5710) In addition to the Miele drinks menu (Miele profile), you can create individual profiles to cater for different tastes and preferences. Within the profile, you can adjust the portion sizes and parameters individually for all drinks. The name of the current profile is shown in the top left of the display. Creating profiles Touch the sensor control and select Profiles. Confirm with OK. The Profiles menu opens.
Profiles Select Delete profile and confirm with OK. Select the profile you wish to delete. Select Yes and confirm with OK. The profile will be deleted. Setting when the profile should change (Change profile) You can choose between the following options: - Manually: The selected profile will remain active until you select another one. - After each use: The machine will revert to the Miele profile whenever a drink is dispensed.
Settings Displaying and changing Settings The drinks menu is displayed. Touch the sensor control. Select Settings and confirm with OK. Select the menu option that you want to display or change. Info (display information) You can display the number of drinks dispensed so far and how many more can be dispensed until the maintenance programmes have to be run. System lock Confirm with OK. You can lock the coffee machine to prevent it being used without your knowledge, by children, for example.
Settings The following will not be reset: - The number of drinks dispensed and the appliance status (No. of portions until appliance needs descaling, ... brew unit needs degreasing) - Language - Profiles and the associated drinks (CM 5410, CM 5510, CM 5710) Demo mode (showroom programme) Do not activate this setting for domestic use. The Showroom programme function enables the coffee machine to be demonstrated in shops or showrooms.
Cleaning and care Risk to health due to inadequate cleaning Heat and moisture inside the coffee machine can cause coffee residues to become mouldy and/or milk residues to go off and pose a risk to health. Carefully clean the coffee machine regularly.
Cleaning and care Cleaning by hand or in the dishwasher The brew unit is not dishwasher safe. Clean the brew unit by hand only under warm running water. Do not use washing-up liquid or any other cleaning agent. The following components must be cleaned by hand only: - Central spout stainless steel cover - Brew unit - Bean container lid - Lower panel Risk of damage as a result of excessively high dishwasher temperatures. Components may be ruined (e.g.
Cleaning and care Danger of burning and scalding on hot components or by hot liquids. Components can become very hot during operation. Touching hot components can cause burning. The liquids and steam dispensed are very hot and can cause scalding. Keep well away from the area underneath the spouts when hot liquids and steam are being dispensed. Always allow the coffee machine to cool down before cleaning it. Please be aware that water in the drip tray can also be very hot.
Cleaning and care - melamine eraser blocks - sharp metal scrapers - steel wool or stainless steel wire scourers Waste container, drip tray and drip tray cover Clean the drip tray and waste container every day to avoid unpleasant smells and mildew. The waste container is located in the drip tray. Water from rinsing also collects in the waste container. A prompt will appear in the display when the drip tray and/or the waste container is full and needs to be emptied.
Cleaning and care Clean the lower panel by hand only using hot water, a little washing up liquid and a soft cloth. All other parts are dishwasher-safe. Clean the inside of the machine underneath the drip tray. Reassemble all parts and place the drip tray back in the coffee machine. Make sure the drip tray has been pushed right into the machine as far as it will go. Cleaning the water container Clean the water container every day. You can clean the water container in the dishwasher once a week.
Cleaning and care Central spout Clean the central spout’s stainless steel cover by hand only, using warm water and a little washing-up liquid. All other parts are dishwasher-safe. Unscrew the cap. Remove the sealing ring and the filter. Rinse all parts carefully under running water. Then replace the water container filter (with the cross facing upwards) and then the sealing ring. Finally screw the cap back on tightly. Replace the water container. Carefully pull the stainless steel cover off.
Cleaning and care Clean any blockages in the milk pipework under running water with the special brush supplied: Insert the brush in the pipework. Move it back and forth until all milk residue has been removed. Reassembling the central spout Release the upper section with the holder for the milk pipework from the dispensing spouts. Clean all parts thoroughly. The dispensing unit is easier to reassemble if the individual parts are dampened with water beforehand.
Cleaning and care Milk pipework Risk to health due to inadequate cleaning. Milk naturally contains bacteria. Heat and moisture inside the coffee machine can cause these bacteria to multiply, e.g. milk residues can go off and pose a risk to health. Clean all components in which milk is transported on a regular basis. The coffee machine’s milk pipework must be cleaned at least every 5 days.
Cleaning and care Cleaning the casing If soiling is allowed to stay on for a long time or there is contact with unsuitable cleaning agents, surfaces can alter or discolour. Remove any soiling immediately. Ensure that any splashes of descaler are wiped up immediately. Switch the coffee machine off. Clean the appliance front with a clean soft sponge and a solution of warm water and washing-up liquid. Then wipe it all dry using a soft cloth.
Cleaning and care Touch the sensor control. Select Maintenance | Clean milk pipework. The cleaning process cannot be cancelled. It must be completed through to the end. Confirm with OK. The process will start. Follow the instructions in the display. When prompted, place the milk pipework into the right-hand opening in the drip tray. Confirm with OK. The milk pipework will now be rinsed.
Cleaning and care Confirm with OK. Follow the further instructions given in the display. The cleaning process is finished at the end of the rinsing cycle. Tip: Flush any residual cleaning agent out of the milk pipework with running water. Degreasing the brew unit and cleaning the interior Depending on the natural oil content of the coffee used, the brew unit can become blocked quite quickly.
Cleaning and care The cleaning process cannot be cancelled. It must be completed through to the end. Confirm with OK. The maintenance programme will then start. Follow the instructions in the display. Carefully pull the brew unit out of the coffee machine. When you have removed the brew unit, do not change the position of the handle on the brew unit. Clean the brew unit by hand under warm running water without using cleaning agent.
Cleaning and care Clean the inside of the coffee machine. Make sure that the areas highlighted in the illustration are cleaned especially well. Tip: Use your vacuum cleaner to remove dry ground coffee residues. Dropping a cleaning tablet into the brew unit Insert the brew unit with a cleaning tab in it and close the machine Press the button under the handle of the brew unit and, whilst doing so, turn the handle to the right . Close the appliance door.
Cleaning and care Descaling the machine Risk of damage from spilt descaling solution. Sensitive surfaces and/or natural floors can suffer damage. Wipe up any spillages of descaling agent immediately. Descaling after prompt appears in the display Descale the appliance will appear on the display. Descaling cannot be cancelled once it has started. It must be completed through to the end. Limescale builds up in the coffee machine through use.
Cleaning and care residue remains in the water container. Fill the water container to the mark with fresh tap water. The descaling process is complete when the drinks menu appears. Place 1 descaling tablet in the water container. Fill the water container to the mark with lukewarm water. Follow the instructions for the descaler mixing ratio carefully. Fill the water container with the specified amount of water. Otherwise, descaling will be incomplete.
Transporting the machine If you are not going to use the coffee machine for an extended period of time, e.g. whilst on holiday, or if it needs to be moved, a number of procedures will need be carried out to ensure its safety.
Problem solving guide Many malfunctions and faults that can occur in daily operation can be easily remedied. Time and money will be saved because a service call will not be needed. The following guide may help you to find the reason for a malfunction or a fault, and to correct it. Messages in the display Error messages must be confirmed with OK, otherwise the message can reappear in the display even though the problem has been remedied.
Problem solving guide Problem Cause and remedy F73 or The brew unit cannot be positioned correctly. Switch the coffee machine off with the On/ Off button . Switch off at the wall socket and unplug the coffee machine. Wait for two minutes before inserting the plug back in the socket and switching on. Remove the brew unit and rinse under warm running water. Check the brew unit Push the coffee ejector of the brew unit into the correct position. Do not fit the brew unit.
Problem solving guide Problem Too much ground coffee Cause and remedy There is too much ground coffee in the coffee chute. The brew unit cannot compact ground coffee if more than two level spoonfuls of ground coffee are added to the coffee chute. The ground coffee will be emptied into the waste container and the fault message will appear in the display. Switch the coffee machine off with the On/ Off button .
Problem solving guide Unusual performance of the coffee machine Problem Cause and remedy The display remains dark when the coffee machine is turned on using the On/Off button . The On/Off button was not held for long enough. Touch and hold the On/Off button for at least 3 seconds. The plug is not inserted in the socket correctly. Insert the plug into the socket. The fuse has tripped because the coffee machine, voltage or another appliance is defective.
Problem solving guide Problem Cause and remedy The water container is Droplets of water have settled between the water empty. Fill and replace the container and the side walls of the casing, or this water container has not area is damp (see illustration). appeared in the display. Dry these surfaces thoroughly. Take the water container out to refill it with water. There is too much residual water on the inside walls of the water container, e.g. a biofilm has developed.
Problem solving guide Problem Cause and remedy After switching on the machine the message This is not a fault. When the drip tray and waste container are emptied, the internal counter is not reset after the coffee machine has been switched off. Empty the drip tray and the waste container appears in the display even though the drip tray and the waste container are not filled to the maximum. Empty the drip tray and the appears even though they are both empty.
Problem solving guide Problem Cause and remedy appears in the display even though the bean container has just been filled. This is not a fault. Confirm the message with OK. Fill the bean container Insufficient coffee beans are getting into the grinder. Have you used a dark roast? This type of coffee bean is often more oily. These oils can cling to the inside of the coffee bean container and hinder the flow of beans.
Problem solving guide Problem Cause and remedy The descaling process The descaling process cannot be stopped once the was started by mistake. “OK” sensor has been touched. Descaling must be continued through to completion. This is a safety precaution to make sure the machine is descaled correctly. This is important for the longevity and functional efficiency of your coffee machine. Descale the coffee machine (see “Descaling”). The milk sputters when it is dispensed.
Problem solving guide Problem Cause and remedy Coffee grounds have settled on the lid of the drip tray and in the interior around the brew unit. This is not a fault. The movement of the brew unit during the brewing process can cause some ground coffee to fall around it. The type of beans used, the fineness of the ground coffee and the quantity of coffee ground also affect the quantity. Important! Clean the inside of the coffee machine regularly to prevent mould etc.
Problem solving guide Unsatisfactory results Problem Cause and remedy The coffee is not hot enough. The cup has not been pre-heated. The smaller the cup and the thicker its sides, the more important it is to pre-heat it. Pre-heat the cup, for example, with hot water. The brewing temperature has been set too low. Set a higher brewing temperature. The filters in the brew unit are blocked. Remove the brew unit and clean by hand Degrease the brew unit.
Problem solving guide Problem Cause and remedy The coffee grinder makes a louder noise than usual. The coffee bean container has become empty during the grinding process. Fill the coffee bean container with fresh beans. There may be foreign objects such as plastic or stones in amongst the coffee beans. Switch the coffee machine off immediately. Call Service. The coffee flows too quickly into the cup. The coffee is too coarsely ground. Set the grinder to a finer setting (see “Grinder setting”).
After sales service and warranty Contact in the event of a fault Warranty In the event of any faults which you cannot remedy yourself, please contact your Miele dealer or the Miele Customer Service Department. For information on the appliance warranty specific to your country please contact Miele. See back cover for address. You can book a Miele Customer Service Department call-out online at www.miele.com/service.
Saving energy The following tips can help you save energy and money as well as care for the environment: - Operate the coffee machine in Eco mode (default setting). - The coffee machine’s energy consumption may increase if you change the settings for the timer. This setting uses more energy appears in the display. - Switch the coffee machine off with the On/Off button when it is not in use. - Change the setting for the “Switch off after” timer to 15 minutes.
Electrical connection Before connecting the coffee machine, make sure that the connection data on the data plate (voltage and frequency) matches the mains electricity supply. This data must correspond in order to avoid the risk of damage to the coffee machine. If in any doubt, consult a qualified electrician. The required connection data is given on the data plate. The data plate can be seen on the left-hand side of the machine when the drip tray is pulled out.
*INSTALLATION* Installation Danger of overheating due to insufficient ventilation. If the coffee machine is not sufficiently ventilated, the appliance can overheat. Please ensure that there is adequate ventilation around the coffee machine. Do not cover the coffee machine with tea towels etc. while it is in use. If the coffee machine is installed behind a closed furniture front, heat and moisture can build up behind the furniture front when closed.
*INSTALLATION* Dimensions a = 241 mm b = 360 mm c = 460 mm 70
Technical data Electricity consumption in standby mode (default setting): < 0.5 Watt Pump pressure: max. 15 bar Through-flow heater: 1 stainless steel thermo block Dimensions (W x H x D): 241 x 360 x 460 mm Net weight: 9.48 kg Connection cable length: 120 cm Water container capacity: 1.3 l Bean container capacity: 200 g Waste container capacity: max.
United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk Australia Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive Knoxfield, VIC 3180 Tel: 1300 464 353 Internet: www.miele.com.au China Mainland Miele Electrical Appliances Co., Ltd. 1-3 Floor, No. 82 Shi Men Yi Road Jing' an District 200040 Shanghai, PRC Tel: +86 21 6157 3500 Fax: +86 21 6157 3511 E-mail: info@miele.
CM 5310, CM 5410, CM 5510, CM 5710 en-GB M.-Nr.