User Manual

Support

When you want to learn more about how to use your product or you are unsure

how your device should function, see the support pages at www.nokia.com/

support or your local Nokia website, www.nokia.mobi/support (with a mobile

device), the Help application in the device, or the user guide.

If this does not resolve your issue, do one of the following:

● Restart the device: switch off the device, and remove the battery. After about a

minute, replace the battery, and switch on the device.

● Restore the original factory settings as explained in the user guide. Your

documents and files will be deleted in the reset, so back up your data first.

● Update your device software regularly for optimum performance and possible

new features, as explained in the user guide.

If your issue remains unsolved, contact Nokia for repair options. See

www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/

centrosdeservicio. Before sending your device for repair, always back up the data

in your device.

Software updates over the air

Select Menu > Applications > SW update.

With Software update (network service), you can check if there are updates available

for your device software or applications, and download them to your device.

Downloading software updates may involve the transmission of large amounts of

data (network service).

Make sure that the device battery has enough power, or connect the charger before

starting the update.

Warning: If you install a software update, you cannot use the device, even

to make emergency calls, until the installation is completed and the device is

restarted. Be sure to back up data before accepting installation of an update.

Find help

10 www.nokia.com/support

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