ME-AGS-N Manual

Troubleshooting

5.2 Generator Starting/Running Troubleshooting

This section helps troubleshoot the generator system when the

AGS’s STATUS LED illuminates solid red (fault condition), or the

remote control displays a generator autostart fault.

• Press the TEST button on the AGS controller, or start the

generator from your remote control.

5.2.1 If the Generator does not Start or Run

If the generator does not start after pressing the AGS’s TEST button:

1. Ensure the green READY indicator on the AGS controller is on

(ﬂ ashing or solid) to indicate that the AGS is getting power.

2. Check the generator for fuel or for any fault codes, or check

the generator’s operating manual for troubleshooting tips.

3. Ensure the start/stop wiring has not come loose and is correctly

connected for your generator model. A wiring diagram for your

particular brand and model of generator may be available,

check our website:

www.Magnum-Dimensions.com.

4. Your generator may require a higher amperage start signal

than what our AGS relays are rated (approximately 5 amps);

in that case, you need to supply a higher-rated external relay.

5. If the generator tries to start as soon as you initiate a test

(instead of waiting for the initial stop signal before attempting

to start), check the start and stop wire connections (reversed?).

6. Remove the generator start/stop wires from the AGS’s 8–port

terminal. Simulate the AGS relays by physically connecting

the start wires ﬁ rst to ensure the generator starts and runs.

Then, connect the stop wires and ensure the generator stops.

If the generator does not start or stop as it should, recheck

and troubleshoot the start/stop wiring to the generator.

5.2.2 If the STATUS LED does not go Solid

If the generator is running, but the STATUS LED on the AGS

controller is not on solid, then:

1. Ensure the AGS is not in warm-up (STATUS LED should go

solid once the warm-up period is over).

2. Conﬁ rm you are getting the correct gen run sense signal

based on your Gen Type setting.

Info: Refer to the Gen Type Setting section (page 21) and

Table 3-1 (page 22) to determine your Gen Type setting.