Warranty Information
448531.1 2 4/6/17
Rips and tears in the foam
Burns, stains or spoilage
Overall finished product height
Consumer abuse
Structural damage resulting from moving or transporting
Shipping cost related to a warranty service request
Future Foam makes no medical or health claims regarding its products. Allergies, discomfort, or
other conditions, are not covered under this Limited Warranty. Any questions or concerns regarding
medical or health conditions should be addressed by a licensed physician.
Your Responsibilities
If you discover a defect in the product promptly contact Future Foam for warranty service. Save your
proof of purchase in the event you have a warranty claim.
How To Get Warranty Service
To obtain Warranty service, email cpwarrantyclaims@futurefoam.com or call 336-861-8095. You are
responsible for delivery and any shipping costs related to the return of a product purchased under the
terms of this warranty and returned for replacement or repair. However, do not return the product
without first obtaining Future Foam’s authorization. Your warranty service claim will be processed
within a reasonable period of time. Response times may vary.
What We Will Do
If a covered defect occurs and is confirmed upon inspection by Future Foam during the Limited
Warranty Period, Future Foam will replace the product.
Your proof of purchase is needed to determine the original date of purchase.
If Future Foam replaces the product, it may substitute products designated by Future Foam to be of
comparable quality in the event the product you purchased was discontinued or modified. Future
Foam reserves the right to discontinue any product. If Future Foam elects to replace the product and
you do not want, decline or accept the replacement product, Future Foam shall have no further
obligations to you under this warranty.
Replacement product becomes the property of the consumer purchaser and the replaced product
becomes the property of Future Foam. Once a replacement mattress has been provided the
consumer, this warranty becomes void and does not extend to the replacement product.
Exclusions and Limitations
FUTURE FOAM, INC. DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES
OF ANY KIND, EXPRESSED OR IMPLIED, IN FACT OR IN LAW, INCLUDING WITHOUT
LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. IF WE CANNOT LAWFULLY
DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL IMPLIED