ADVANCED ADJUSTABLE BASE info@lucidmattress.com 888-975-8243 SERIAL NO.
OWNER’S MANUAL ADVANCED ADJUSTABLE BASE
ADVANCED ADJUSTABLE BASE CONTENTS Safety & Warranty Warnings 04 Overview & Parts List 06 Assembly 08 Remote Control & Pairing 13 Synchronizing Two Bases 14 Emergency Power Down 15 Troubleshooting 16 Warranty 17
Safety & Warranty Warnings IMPORTANT: PLEASE READ ALL INFORMATION CAREFULLY BEFORE USING THIS PRODUCT. SAVE THESE INSTRUCTIONS. WARRANTY WARNINGS SAFE OPERATION Do not open or tamper with control box, motors, or remote (with the exception of battery compartments). The warranty will be void if the internal workings of these components are tampered with. • Use caution when having liquids in or around the bed to ensure no spilling occurs.
WEIGHT LIMITS PRODUCT RATING • The motors are not designed to operate continuously for more than (2) minutes in an (18) minute time period. Attempting to exceed this rating will shorten the life expectancy of the foundation and will void the warranty. This product is not rated to support weights in excess of: Queen: 750 lbs. (340 kgs) Twin XL: 500 lbs (226 kgs) • • This limit is inclusive of the mattress and bedding.
Overview & Parts List GET TO KNOW YOUR ADJUSTABLE BASE Before beginning assembly of your adjustable base, please take a moment to familiarize yourself with the parts and location of components, as explained here. If any parts or components are missing, or are different than shown in the adjacent image, do not attempt to complete the assembly process and contact customer support by calling 888-975-8243 or emailing info@lucidmattress.com.
REMOTE MATTRESS RETAINER BAR POWER SUPPLY BOX & POWER CORD LEGS CENTER CONNECTION BRACKETS (2) SECURITY STRAP Twin XL Only ADVANCED ADJUSTABLE BASE 07
Assembly NOTES 1. 2. 3. Two people are required to assemble this adjustable base. Open the carton in a flat position, bottom facing up, to avoid damage. Cut all orange and white zip ties. Do not remove any of the black zip ties. STEP 1 Remove folded bed base from the box and carefully unfold the base. Set it mattress side down on the floor. i Take caution to avoid pinning fingers or any underside wires along the hinge.
STEP 3 Uncoil the power cord (that has a wall outlet connection) and attach it to the power supply box opposite of the cord attached in Step 2. STEP 4 Press the button for two seconds to ensure the remote is paired. If the motor responds to the button press, return the base to flat and unplug the power cord from the wall outlet. Finish Step 4 before proceeding to avoid base damage STEP 5 Place the center connection brackets over the pre-drilled leg holes located in the middle of the base.
Assembly, continued STEP 6 To install the six legs, thread the bolt of the leg into the frame and tighten by hand. Attach the center legs first, which attach on top of the center connection brackets attached from step 5. Then fasten the remaining corner legs. STEP 7 With two to four people, lift the bed by the metal frame and turn it over so the mattress side is facing up. Take caution not to lift the bed with the fabric, or to use the legs as pivot points. This pressure may cause damage.
STEP 9 Slide the mattress retaining bar into the anchors located at the foot of the bed. STEP 10 Plug the power cord into the wall outlet and refer to pages 12-13 to pair the remote and test functionality. OPTIONAL: If using two separate Twin XL or Split Cal King adjustable bases, wrap a security strap around the front and back legs. This will help prevent movement and maintain stability.
HEAD UP HEAD DOWN FOOT UP FOOT DOWN HEAD AND FOOT UP 12 OWNER'S MANUAL FLAT POSITION
Remote Control Pairing OVERVIEW The original remote that comes in the box is already paired to the base. No further action is required. In the event the remote is not paired with the base (as in the case of a replacement remote), begin by checking the following: STEP 1 Ensure the remote batteries are functioning. Replace if necessary. Confirm the power cord is connected to a powered source. STEP 2 On the control box of Base A, as shown on the left, press the button twice.
Synchronizing Two Bases (Twin XL Only) BEFORE BEGINNING THESE STEPS, ENSURE REMOTE A IS PAIRED WITH BASE A. STEP 1 On the control box (underside of base B), press the button twice. A green LED light will illuminate. STEP 2 On Remote A, press and hold the and buttons until the green LED light on the control box turns off. Test the different positions on the remote to ensure your remote is paired correctly. Note, only one remote can be paired to both bases. Store Remote B in a safe place as a backup.
Emergency Power Down OVERVIEW Your adjustable base supports the emergency power down feature for when a power failure occurs while the head and/or foot sections are raised. INSTALLING BATTERIES Batteries act as a backup power source in case of an outage, but are not necessary to operate the base. Locate and remove the cover on the 9V battery compartment in the power supply unit. Install two alkaline 9V batteries (not included) and replace the cover.
Warranty Information 10-YEAR LIMITED WARRANTY WHAT IS COVERED This warranty covers any defects in materials or workmanship under the conditions and exceptions stated below. bear all labor and shipping costs associated with repair or replacement of the defective part(s). An exception to this is the metal frame, which is covered in full for the duration of the 10-year warranty.
Troubleshooting PROBLEM POSSIBLE SOLUTION No features of the base will activate. Ensure the remote is paired correctly with the base (see page 14). Unplug the power cord, wait 30 seconds and plug back in to reset electric components. The surge protection or the electrical outlet may be defective. Test the outlet by plugging in another working appliance. Head or foot section will elevate, but will not return to the flat position. Bed mechanism may be obstructed. Elevate bed and check for obstruction.
Notes To assist with warranty claims, please keep your receipt and record the following: DATE OF PURCHASE PLACE OF PURCHASE LOT # (found on ID Tag) PO # (found on shipping box label) SERIAL # (found on back cover of this manual) ADDITIONAL NOTES 18 OWNER'S MANUAL
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