User Manual
ENGLISH
23
Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your
Louisiana Grills grill is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
For FAQ, please visit
www.louisiana-grills.com
and click . You may also contact your local Louisiana Grills authorized
dealer or contact Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the grill for any inspection, cleaning,
maintenance or service work. Ensure the grill is completely cooled to avoid injury.
PROBLEM CAUSE SOLUTION
No Power Lights
On The Digital
Control Center
Power Button Press the Power Button. Try another attempt and hold for two seconds to verify connection.
Not Connected To
Power Source
Ensure unit is plugged into a working power source. Reset breaker. Ensure GFCI is a minimum
10 Amp service (see
Electric Wire Diagram
for access to electric components) Ensure all wire
connections are firmly connected and dry.
Fuse Blown On The
Control Board
Remove hopper access panel (see
Electric Wire Diagram
for diagram) and check the fuse for
a broken wire or if the wire has turned black. If yes, fuse needs to be manually replaced.
The Gfci Outlet Has
Been Tripped.
Remove hopper access panel (see
Electric Wire Diagram
for diagram), and ensure all wire
connections are firmly connected and dry. Ensure GFCI is a minimum 10 Amp service.
Faulty Control Center Digital Control Center needs to be replaced. Contact Customer Service for replacement part.
Fire in Burn Grate
Will Not Light
Burn Grate Check burn grate for proper positioning. Follow
Care and Maintenance
for ash build-up.
Auger Motor Is
Jammed
Remove cooking components from the main barrel. Press the Power Button to turn the
unit on, and inspect the auger feed system. Visually confirm that the auger is dropping
pellets into the burn grate. If not operating properly, call Customer Service for assistance or a
replacement part.
Igniter Not Working
Properly
Remove cooking components from the main barrel. Press the Power Button to turn the unit
on and inspect the igniter. Visually confirm that the igniter is working by placing your hand
above the burn grate and feeling for heat. Visually confirm that the igniter is aligned with
the hole in the burn grate, and open to light the pellets. If not operating properly, follow
Manual Start-up Procedure
to continue use of grill; however, call Customer Service for
assistance or a replacement part.
Igniter Failure Igniter needs to be replaced. Contact Customer Service for replacement part.
Readout Of
Temperature Will
Not Adjust
Grill Probe Dirty Follow
Care and Maintenance
instructions.
Grill Probe Wire Is Wet Use a hair dryer to dry the grill probe wires.
Grill Probe Is Broken Grill probe needs to be replaced. Contact Customer Service.
Led Display Has
Wrong Readout
The Temperature
Setting Switch Is
Not Set Correctly
To Read ºC / ºF
Disconnect unit from power source. Remove hopper access panel (see
Electric Wire Diagram
for diagram) to access the back of the Digital Control Center. Use a small flashlight to find the
temperature setting switch, located near the center of the back of the Digital Control Center.
Flip the switch to ºC (Celsius) or to ºF (Fahrenheit), as preferred. Replace hopper access panel.
Frequent
Flare-Ups
Cooking Temperature Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Grease Build-Up Follow
Care and Maintenance
instructions.
Flame Broiler Is Open Close the flame broiler for indirect flame cooking.
Fan Is Turning
On By Itself
Grill Is Exposed To
High Temperature
Or Direct Sun
This feature does not harm the unit. The interior temperature of the grill has reached or
gone over 54C / 130F, and it is self-cooling. To reduce inside temperature, open grill lid or
unplug from power source and move unit to a shaded area.