User's Manual

32
1. Overview 2. Initial Set-up 3. DaiIy Operation
4. Additional
Information
5. Maintenance &
Troubleshooting
6. Safety &
Specifications
Our Service Department (800.732.8999, 5 a.m. – 5 p.m., PST) will handle all your
repair/replacement needs. Customers outside the U.S. should contact their local
reseller.
Lightspeed’s Flexcat Group Audio System is covered under warranty against
malfunction due to defects in materials and workmanship for a period of THREE
(3) YEARS, beginning at the date of the purchase invoice. If such malfunction
occurs, the product will be repaired or replaced (at Lightspeed’s option) without
charge during the warranty period.
Lightspeed’s Warranty Exchange Program applies to Flexcat systems and
components within the warranty period indicated below. If any system
component has an issue that requires service, a refurbished replacement will
immediately be sent to the customer to minimize downtime. Customers will
receive the exchange product(s) or component(s) within 2-3 days. A prepaid
return label will be included with exchanged products so original malfunctioning
equipment can be returned to Lightspeed. Any exchanged equipment will
remain covered under the original three (3) year warranty.
1. Warranty on Flexcat speaker pods, charging station and handheld remote
components is THREE (3) YEARS.
2. Warranty on Redcat Access and Flexmike components is FIVE (5) YEARS.
3. Warranty on earbud lanyard, Lightspeed NiMH rechargeable battery packs
and other cables and minor accessories is one (1) year.
4. Prepaid shipping label provided by Lightspeed for warranty repairs
within the United States. Customers outside the U.S. should refer to the
Lightspeed website (ww.lightspeed-tek.com) for warranty repair instructions.
5. Warranty does not extend to finish, appearance items, or malfunctions due
to abuse or operation other than specified conditions, nor does it extend
to incidental or consequential damages. Repair by other than Lightspeed
or its authorized service agencies will void this warranty. Information on
authorized service agencies is available from Lightspeed Technologies, Inc.
SECTION 6:
WARRANTY, SAFETY &
SPECIFICATIONS
THREE-YEAR LIMITED WARRANTY