User Guide

29
ENGLISH
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must rst notify LG in writing at least 30 days in advance
of initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood
Cliffs, NJ 07632, USA. You and LG agree to engage in good faith
discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product
that is the subject of the claim; and describe the nature of the claim and
the relief being sought. If you and LG are unable to resolve the dispute
within 30 days, either party may proceed to le a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon
failure to resolve the dispute during the 30 day period after sending
written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as
provided below. Any dispute between you and LG shall not be combined or
consolidated with a dispute involving any other person’s or entity’s product
or claim. More specically, without limitation of the foregoing, any dispute
between you and LG shall not under any circumstances proceed as part
of a class or representative action. Instead of arbitration, either party may
bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either
you or LG must make a written demand for arbitration. The arbitration
will be administered by the American Arbitration Association (“AAA”) and
will be conducted before a single arbitrator under the AAA’s Consumer
Arbitration Rules that are in effect at the time the arbitration is initiated
(referred to as the “AAA Rules”) and under the procedures set forth in this