Owner's Manual

5 Troubleshooting
Troubleshooting44
Troubleshooting
5
Troubleshooting
General
Symptom Cause & Solution
No Power.
y
Plug the power cord into the wall outlet securely.
Cannot play movie, photo or
audio les.
y
The les are not recorded in a format that the unit can play.
y
The unit does not support the codec of the video le.
The remote control does not
work properly.
y
The remote control is not pointed at the remote sensor of the unit.
y
The remote control is too far from the unit.
y
There is an obstacle in the path of the remote control and the unit.
y
The batteries in the remote control are exhausted.
The connected USB storage
device is not recognized.
y
Try another dierent USB cable, some of USB cable may not support
enough current for normal USB operation.
y
If you use a USB extension cable or USB HUB, the USB devices may not
be recognized.
y
An USB device which requires additional program installation when
you have connected it to a computer is not supported.
y
This unit supports only USB Flash Drive and USB External HDD with
FAT16, FAT32 or NTFS format.
Picture
Symptom Cause & Solution
There is no picture.
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y
Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y
Your TV may not suppot the resolution you have set on the unit.
Change the resolution that your TV accepts.
y
The player’s HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
Picture noise appears
y
Set the resolution which your TV accepts.