User Guide English 03/05/2021 1, 112K

LG Electronics, Inc. Limited Warranty - USA
Should your LG Electronics product (“Product”) fail due to a defect in material or workmanship under normal use, during the
warranty period (“Warranty Period”) set forth below, LG Electronics (“LG”) will, at its option either repair or replace the Product
upon receipt of original Proof of Purchase (“POP”). This limited warranty is valid only to the original retail purchaser of the
Product (“Customer” or “You”) and applies only when purchased and used within the continental United States, Alaska, Hawaii,
and U.S. Territories.
WARRANTY PERIOD:
Parts: One (1) Year from Original Purchase Date
Labor: One (1) Year from Original Purchase Date
Replacement products or repair parts may be new or
remanufactured, and are warranted for the remaining portion
of the original Product’s warranty period.
NOTE: Iftheoriginaldateofpurchasecannotbeveried,the
warranty will begin on the 1st day of the manufacture month.
HOW SERVICE IS HANDLED:
Visit www.lg.com or Call 1-800-243-0000 for
troubleshooting assistance or, if necessary, for instruction
on Product repair or replacement.
In-bound and out-bound shipping will be paid by LG during
the Warranty Period.
For any service related inquiries, or to get use and
maintenance tips for your Product, please contact LG
Customer Service.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER
NO CIRCUMSTANCE SHALL LG BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT
LIMITATION, LOST GOODWILL, LOST REVENUE OR PROFITS, WORK STOPPAGE, PRODUCT FAILURE, IMPAIRMENT OF OTHER GOODS,
LOSS OR CORRUPTION OF PROGRAMMING OR DATA, LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OF OR
RELATED TO THE PRODUCT. LG’S TOTAL LIABILITY, IF ANY, DAMAGES OR OTHERWISE, SHALL NOT EXCEED THE INVOICE VALUE PAID
BY CUSTOMER FOR THE PRODUCT FURNISHED, WHICH IS THE SUBJECT OF A CLAIM OR DISPUTE. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO CUSTOMER. THIS LIMITED WARRANTY GIVES
CUSTOMER SPECIFIC LEGAL RIGHTS. CUSTOMER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
y
Service trips to deliver, pick up, install, educate on how to operate, correct wiring or for unauthorized repairs.
y
Damage to or failure of the Product to perform during power failures, interruptions, or inadequate electrical service.
y
Damage or failure resulting from operating or using the Product in any way contrary to the instructions, for other than the Product’s
intended purpose, or in conditions contrary to those recommended or outlined in the Product’s Owner’s Manual.
y
Damage (including cosmetic damage), deterioration, malfunction, loss or personal injury due to misuse, abuse, negligence, improper
maintenance or storage, or to acts of nature or other causes beyond our control. (Causes beyond our control include, but are not
limitedto,pestorvermin,lightningstrike,wind,re,powersurges,waterdamage,orood.)
y
Damage or failure resulting from improper installation, repair, maintenance, or foreign objects placed in or connected to the Product.
ImproperrepairtoincludeuseofpartsnotapprovedorspeciedbyLG.
y
Damageorfailurecausedbyunauthorizedmodication,alteration,adjustmentofusercontrols,calibration,accessoriesorseparate
system components, or due to use with incompatible mobile devices.
y
Damage or failure caused by reception problems due to inadequate home antenna or faulty antenna connections, or computer
software.
y
Damage or failure caused by incorrect electrical current, voltage, components or consumable cleaning products that are not
approved by LG.
y
Damageorfailurecausedbytransportationand/orhandling,includingscratches,dents,chips,and/orotherdamagetothenishof
your Product, unless such damage results from defects in materials or workmanship, and is reported within one (1) week of delivery.
y
Damage to or failure of any display, open box, discounted, or refurbished Product.
y
Product with original serial numbers that have been removed, altered, or cannot be readily determined.
y
Increases in utility costs and additional utility expenses.
y
AnyaccessoriesandsoftwarenotapprovedorspeciedbyLG.
y
Damage or failure that results from Institutional or commercial use.
The cost of repair or replacement under the above mentioned excluded circumstances shall be borne by the customer.
For the nearest Authorized Service
Center, Where to buy, or Product
Use & Maintenance Assistance
Visit www.lg.com or call 1-800-243-0000 and select the appropriate product
support from available options.
To contact LG by mail, write to: LG Customer Interactive Center
P.O Box 240007, 201 James Record Road, Huntsville, Alabama 35813
LG Electronics U.S.A., Inc.
111 Sylvan Avenue
Englewood Cliffs, NJ07632 USA
SNH5.DUSALLK_SIM_ENG_MFL71670163.indd 15 2021-02-18  8:20:38