ENGLISH ESPAÑOL OWNER’S MANUAL GAS RANGE Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times. WARNING If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • WHAT TO DO IF YOU SMELL GAS - Do not try to light any appliance.
TABLE OF CONTENTS TABLE OF CONTENTS 3 PRODUCT FEATURES 29 30 31 31 32 32 32 4 IMPORTANT SAFETY INSTRUCTIONS 12 PRODUCT OVERVIEW 12 12 34 36 36 36 Parts Accessories 13 INSTALLATION 13 14 16 17 18 18 19 19 20 20 Before Installing the Range Installing the Range Providing Adequate Gas Supply Connecting the Range to Gas Electrical Connections Sealing the Openings Assembling the Surface Burners Checking Ignition of the Surface Burners Leveling the Range Engaging the Anti-tip Device 21 OPERATION 21 24
PRODUCT FEATURES Multiple Gas Burner Sizes Choose a burner to fit the size of the cookware. Cooking multiple items at once is possible by using different burners at the same time. Safe and Convenient Gas Range Provides safety and convenience for cooking. Self Clean (For Some Models) & EasyClean® Useful for easy cleaning. InstaView™ Two quick knocks on the sleek, mirrored glass panel allow you to see inside the easy access compartment without opening the door.
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Read and follow all instructions when using the range to prevent the risk of fire, electric shock, personal injury, or damage. This guide does not cover all possible conditions that may occur. Always contact your service agent or manufacturer about problems that you do not understand. Download this owner's manual at: http://www.lg.com This is the safety alert symbol.
IMPORTANT SAFETY INSTRUCTIONS 5 IMPORTANT SAFETY NOTICE Gas appliances can cause minor exposure to four potentially harmful substances, namely benzene, carbon monoxide, formaldehyde and soot, caused primarily by the imperfect combustion of natural or LP gas. Correctly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize imperfect combustion. Exposure to these substances can be minimized by opening windows or using a ventilation fan or hood.
IMPORTANT SAFETY INSTRUCTIONS WARNING •• Large scratches or impacts to glass doors can lead to broken or shattered glass. •• Stepping, leaning or sitting on the doors or drawers of this range can result in serious injuries and also cause damage to the range. Do not allow children to climb or play around the range. The weight of a child on an open door may cause the range to tip, resulting in serious burns or other injury.
IMPORTANT SAFETY INSTRUCTIONS Have the installer show you the location of the range gas shut-off valve and how to shut it off if necessary. WARNING •• Make sure your range is properly installed and grounded by a qualified installer, according to the installation instructions. Any adjustment and service should be performed only by qualified gas range installers or service technicians.
IMPORTANT SAFETY INSTRUCTIONS WARNING •• To shut off the gas supply to the range, close the range gas shutoff valve by turning it clockwise. Pressure regulator Lever open (in use) Remove this label Adapter(1/2"-14 NPT) Gas Flow into Range Range gas shut-off valve 1/2" Adapter Installer: Inform the consumer of the location of the gas shut-off valve. •• After using the range for an extended period of time, high floor temperatures may result. Many floor coverings will not withstand this kind of use.
IMPORTANT SAFETY INSTRUCTIONS •• Be sure that all surface controls are set in the Off position prior to supplying gas to the range. •• Never leave the surface burners unattended at high flame settings. Boilovers may cause smoke and greasy spillovers that may ignite. •• Always turn the knobs to the Lite position when igniting the top burners and make sure the burners have ignited. •• Control the top burner flame size so it does not extend beyond the edge of the cookware. Excessive flame is hazardous.
IMPORTANT SAFETY INSTRUCTIONS BROILER Always use a broiler pan and a grid for excess fat and grease drainage. This will help to reduce splatter, smoke, and flare-ups. WARNING When using the broiler, the temperature inside the oven will be extremely high.
IMPORTANT SAFETY INSTRUCTIONS 11 •• Do not line oven walls or bottom with aluminum foil or allow them to contact exposed heating elements in the oven. Doing so could create a fire hazard or cause damage to the range. •• Do not use the oven for storage. Items stored in the oven can catch on fire. •• Keep the oven free from grease buildup. •• Insert the oven racks in the desired position while the oven is cool.
PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Oven control panel Grate Oven vent Cooktop Burner control knob Automatic oven light switch Rack Door gasket Oven door Model and serial number plate Anti-tip bracket Storage drawer Accessories Included Accessories Standard rack - Model LRGL5825* (3ea) - Model LRGL5823*/LRGL5821* (2ea) Griddle (1ea) - Model LRGL5825*/LRGL5823* Owner’s manual (1ea) Anti-tip kit Anti-tip (1ea) Screws (4ea) LP nozzle conversion kit Cooktop Nozzles (5ea) Anchors (4ea)
INSTALLATION 13 ENGLISH INSTALLATION Before Installing the Range Make sure the range is properly installed and grounded by a qualified installer, according to the installation instructions. Any adjustment and service should be performed only by qualified gas range installers or service technicians. In the Commonwealth of Massachusetts •• This product must be installed by a licensed plumber or gas fitter. •• When using ball type gas shut-off valves, they must be the T-handle type.
INSTALLATION Installing the Range Unpacking and Moving the Range CAUTION •• You should use two or more people to move and install the range. (Excessive Weight Hazard) Failure to do so can result in back or other injury. •• Do not use the door handles to push or pull the range during installation or when moving the range out for cleaning or service. Doing so can result in serious damage to the door of the range.
INSTALLATION 15 Provide proper clearance between the range and adjacent combustible surfaces. These dimensions must be met for safe use of your range. The location of the electrical outlet and pipe opening (see Gas Pipe and Electrical Outlet Locations, page 14) may be adjusted to meet specific requirements. The range may be placed with 0" clearance (flush) at the back wall. Installation Clearances Minimum to cabinets on either side of the range 5" 30" (76.2 cm) 30" (76.2 cm) Minimum 18" Minimum (45.
INSTALLATION Installing the Anti-tip Device Anti-tip bracket Screw must enter wood or concrete Wall plate The anti-tip bracket is packaged with an installation template. The instructions include necessary information to complete the installation. Read and follow the range installation instruction sheet. WARNING •• Range must be secured with an approved anti-tip device.
INSTALLATION 17 4 Shut off the range gas supply valve before removing the old range and leave it off until the new hook-up has been completed. Because hard piping restricts movement of the range, the use of a CSA International-certified flexible metal appliance connector should be used unless local codes require a hard-piped connection. Check all gas connection joints and fittings for leaks with a non-corrosive leak detection fluid, then wipe off.
INSTALLATION Electrical Connections Electrical Requirements 120 Volt, 60 Hz, properly grounded dedicated circuit protected by a 15 or 20 Amp circuit breaker, or slow blow fuse. If an external electrical source is utilized, a statement that the appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, NFPA 70 or the Canadian Electric Code, CSA C22.1-02.
INSTALLATION 19 Quality of Flames The combustion quality of the burner flames needs to be confirmed visually. CAUTION A Yellow flames - Call for service. Do not operate the burners without all parts in place. B Yellow tips on outer cones - This is normal for LP gas. Place the burner caps and heads on the cooktop. Make sure that the caps and heads are placed in the correct locations. There is one small, one medium, one large, and one extra large burner head and cap.
INSTALLATION Checking Operation of Bake / Broil Burners To check ignition of the Bake burner, follow the steps below 1 Remove all packing materials from inside the oven cavity. 2 Press the Bake. 350 °F appears in the display. 3 Press the Start. Leveling the Range Level the range by adjusting the leveling legs. Extending the legs slightly may also make it easier to insert the rear leg into the anti-tip bracket.
OPERATION 21 Gas Surface Burners Before Use Burner Locations Your gas range cooktop has four or five sealed gas burners, depending on the model. These can be assembled and separated. Follow the guide below. Read all instructions before using. Make sure that all burners are properly placed. 4 1 Make sure that all grates are properly placed before using the burner. 1 2 3 Medium and Large Burners The medium and large burners are the primary burners for most cooking.
OPERATION Using the Gas Surface Burners 1 Be sure that all of the surface burners and grates are placed in the correct positions. 2 3 Place cookware on the grate. Push the control knob and turn to the LITE position. NOTE • The flames on the surface burners may burn yellow in the presence of high humidity, such as a rainy day or a nearby humidifier. • After LP gas conversion, flames can be bigger than normal when you put a pot on the surface burner.
OPERATION 23 If using a wok, use a 14-inch or smaller flat-bottomed wok. Make sure that the wok bottom sits flat on the grate. How to Place the Griddle: The griddle can only be used with the center burner. The griddle must be properly placed on the center grate, as shown below. Front Use flat-bottomed wok CAUTION Do not use a wok support ring. Placing the ring over the burner or grate may cause the burner to work improperly, resulting in carbon monoxide levels above allowable standards.
OPERATION The Oven Do not block, touch or place items around the oven vent during cooking. Before Use Read all instructions before using. Make sure the electrical power cord and the gas valve are properly connected. Your oven is vented through ducts at the center above the burner grate. Do not block the oven vent when cooking to allow for proper air flow. Do not touch vent openings or nearby surfaces during any cooking operation. – NEVER block this vent.
OPERATION 25 ENGLISH Control Panel Overview Model LRGL5825* 2 1 3 4 5 6 Model LRGL5823* 2 1 5 4 3 6 Model LRGL5821* 2 1 4 3 5 6 NOTE For best results, press buttons in the center, even when activating a button's secondary function. The buttons may not work properly if pressed too far from the center.
OPERATION Secondary Function Input Guide (Settings, Wi-Fi) Minimum & Maximum Default Settings • To activate a button’s secondary function, press and hold the center of the button for 3 seconds, not over the name of the secondary function. All of the features listed have a minimum and a maximum time or temperature setting that can be entered into the control. A beep sounds each time a button is pressed.
OPERATION 27 The oven settings allow you to: The interior oven light automatically turns on/off when the door is opened and closed. Press Light or knock on the door glass twice to manually turn the oven light on/off. • Set the Convection Auto Conversion Function (Model LRGL5825* / LRGL5823*) The lamp of the oven will turn off after 1 minutes and 30 seconds to save power. NOTE • The oven light cannot be turned on if the Self Clean (Model LRGL5825*/LRGL5823*) function is active.
OPERATION Model LRGL5823* 1 Press and hold the Clock button for 3 seconds. 2 Press Clock repeatedly until Auto appears in the display. 3 Press +/– button to switch Auto Conversion on/ off. 4 Press Start to accept the change. Adjusting the Oven Thermostat This oven may cook differently from the one it replaced. Use the oven for a few weeks to become more familiar with it before changing the temperature settings.
OPERATION 29 Model LRGL5825* 1 Press Settings repeatedly until Beep appears in the display. 2 Press 1 repeatedly to select Hi, Lo or Off. 3 Press Start to accept the change. Model LRGL5823* / LRGL5821* 1 Model LRGL5823* Press and hold the Clock button for 3 seconds. Press Clock repeatedly until Beep appears in the display. Model LRGL5821* Press Settings repeatedly until Beep appears in the display. 2 Press +/– to select Hi, Lo or Off. 3 Press Start to accept the change.
OPERATION Model LRGL5823* / LRGL5821* Setting a Delayed Timed Cook 1 Press Bake. 350 °F appears in the display. 2 Set the temperature. Press +/– button. For example, to bake at 300 °F for 30 minutes and delay the start of baking until 4:30, first set the clock to the correct time of day. 3 Press Cook Time. Timed flashes in the display. Bake, 0:00 appear in the display. 4 Set the baking time: Press +/– button to set the baking time.
OPERATION 31 •• Use the automatic timer when cooking cured or frozen meats and most fruits and vegetables. Foods that can easily spoil, such as milk, eggs, fish, meat or poultry, should be chilled in the refrigerator. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. •• Eating spoiled food can result in sickness from food poisoning.
OPERATION Recommended Baking and Roasting Guide •• Center pans on racks for best baking results. If baking with more than one pan, place the pans so that each one has at least 1" to 11/2" of air space around it. Do not allow pans to touch the walls of the oven. •• If cooking on a single rack, place the standard rack in the position suggested in the charts on the following pages. Center the cookware as shown in the single rack baking image.
OPERATION 33 Set the oven temperature: Model LRGL5825* Press 3, 7 and 5. Model LRGL5823* Using the +/– key set the temperature. 3 1 2 3 Place the oven rack on the bottom. Place the grid in the broiler pan. Place the broiler pan on the oven rack. Press START. The display shows Conv. Bake or Conv. Roast and the oven temperature starting at 100 °F. Grid (sold separately) As the oven preheats, the display shows increasing temperatures in 5-degree increments.
OPERATION Broil Setting the Oven to Broil The oven is designed for closed-door broiling. Broil uses the intense radiant heat from the upper gas burner. The Broil function works best when broiling thin, tender cuts of meat (1" or less), poultry or fish. CAUTION •• Do not use a broiler pan without a grid. The oil can cause a grease fire. •• Do not cover the grid and broiler pan with aluminum foil. Doing so will cause a fire. •• Always use a broiler pan and grid for excess fat and grease drainage.
OPERATION 35 The size, weight, thickness, starting temperature, and preference of doneness will affect broiling times. This guide is based on meats at refrigerator temperature. For best results when broiling, use a pan designed for broiling. Food Ground Beef Quantity and/or Thickness Rack First Side Position (minutes) 1 lb. (4 patties) 1/2 to 3/4" thick Second Side (minutes) 6 4-6 3-5 6 7 5 6 12 5-6 6 13 8-9 Beef Steaks Rare Medium Well Done 1" thick 1 to 11/2 lbs.
OPERATION Sabbath Mode Favorite (Only Model LRGL5825*) Sabbath mode is typically used on the Jewish Sabbath and Holidays. When the SABBATH mode is activated, the oven does not turn off until the SABBATH mode is deactivated. In SABBATH mode, all function buttons, except for the CLEAR/OFF are inactive. Sb will appear in both the cooktop and oven displays. This feature is not available in model LRGL5823*/ LRGL5821*.
OPERATION 37 Remotely starts or stops the preheating function of the appliance. The appliance must be connected to a home Wi-Fi network to use Remote Start. Setting Remote Start 1 2 3 Open the oven door and make sure that the oven is empty. Press the Remote Start button to enable the function. Start the preheat function on the oven from the LG ThinQ app. Frozen Meal (Only Model LRGL5825*) This feature is not available in model LRGL5823*/ LRGL5821*.
OPERATION NOTE •• To avoid lowering the oven temperature and lengthening proofing time, do not open the oven door unnecessarily. Check bread products early to avoid over proofing. •• Do not use the proofing mode for warming food or keeping food hot. The proofing oven temperature is not hot enough to keep foods at safe temperatures. Use the Warm feature to keep food warm. Proofing does not operate when the oven is above 125 °F. Hot shows in the display.
OPERATION 39 - Air Fry Tray •• Arrange food evenly in a single layer. •• Put a foil-lined broiler pan on a rack in position 2 to catch drips. If needed, add parchment paper to absorb oil and reduce smoking. •• Flip food over during cooking to avoid burning it. * High-fat items may produce more smoke when cooked using Air Fry. For less smoke, cook using Convection Roast mode. Approx.
OPERATION Air Fry Cook Guide - Dark Nonstick Baking Pan •• Arrange food evenly in a single layer. •• Use a dark, nonstick baking pan on a rack in position 4. •• Flip food over during cooking to avoid burning it. * High-fat items may produce more smoke when cooked using Air Fry. For less smoke, cook using Convection Roast mode. Approx.
SMART FUNCTIONS 41 LG ThinQ Application Before Using LG ThinQ Application 1 This feature is only available on models with the or logo. •• If the distance between the appliance and the wireless router is too far, the signal becomes weak. It takes long time to register or fails to install the application. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
SMART FUNCTIONS NOTE •• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) •• Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. •• If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again.
SMART FUNCTIONS 43 This feature is only available on models with the or icon. Use this feature to help you diagnose and solve problems with your appliance. NOTE •• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, WiFi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
MAINTENANCE MAINTENANCE Gas Surface Burners CAUTION •• Do not clean this appliance with bleach. •• To prevent burns, wait until the cooktop has cooled down before touching any of its parts. •• Always wear gloves when cleaning the cooktop. Removing and Replacing the Gas Surface Burners Grates and burner heads/caps can be removed for care and cleaning. Cleaning Burner Heads/Caps For even and unhampered flame, the slits in the burner heads must be kept clean at all times.
MAINTENANCE 45 The range consists of three separate professionalstyle grates. For maximum stability, these grates should only be used when in their proper position. The two side grates can be interchanged from left to right and front to back. The center grate can be interchanged from front to back. Center grate Side grate Side grate NOTE Do not operate a burner for an extended period of time without cookware on the grate. The finish on the grate may chip without cookware to absorb the heat.
MAINTENANCE Control Panel Stainless Steel Surfaces To prevent activating the control panel during cleaning, unplug the range. Clean up splatters with a damp cloth using a glass cleaner. Remove heavier soil with warm, soapy water. Do not use abrasives of any kind. 1 Place a small amount of stainless steel appliance cleaner or polish on a damp cloth or paper towel. 2 Clean a small area, rubbing with the grain of the stainless steel if applicable.
MAINTENANCE 47 Most oven doors contain glass that can break. CAUTION •• Do not close the oven door until all the oven racks are fully in place. •• Do not hit the glass with pots, pans, or any other object. •• Scratching, hitting, jarring, or stressing the glass may weaken its structure causing an increased risk of breakage at a later time. Oven Racks Remove the oven racks before operating the self clean cycle. 1 Food spilled into the tracks could cause the racks to become stuck.
MAINTENANCE 3 Fill a spray bottle with water (10 oz or 300 ml) and use the spray bottle to thoroughly spray the inside surfaces of the oven. 4 Use at least 1/5 (2 oz or 60 ml) of the water in the bottle to completely saturate the soil on both the walls and in the corners of the oven. NOTE Do not use any steel scouring pads, abrasive pads or cleaners as these materials can permanently damage the oven surface. 10 Once the oven cavity is cleaned, wipe any excess water with a clean dry towel.
MAINTENANCE 49 This feature is not available in model LRGL5821*. The Self Clean cycle uses extremely hot temperatures to clean the oven cavity. While running the Self Clean cycle, you may notice smoking or an odor. This is normal, especially if the oven is heavily soiled. During Self Clean, the kitchen should be well ventilated to minimize the odors from cleaning.
MAINTENANCE Setting Self Clean with a Delayed Start 1 Remove all racks and accessories from the oven. 2 Press the Self Clean button. The oven defaults to the recommended four-hour self clean for a moderately soiled oven. Press Self Clean button to set the time. 3 Press Start Time. 4 Model LRGL5825* Use the number buttons to enter the time of day you would like the Self Clean to start.
MAINTENANCE 51 The oven light is a standard 40-watt appliance bulb. It turns on when the oven door is open. When the oven door is closed, press Light or knock twice on the oven door glass to turn it on or off. WARNING •• Make sure that the oven and bulb are cool. •• Disconnect the electrical power to the range at the main fuse or circuit breaker panel. Failure to do so can result in severe personal injury, death, or electric shock. 1 Unplug the range or disconnect power.
MAINTENANCE Replacing the Door 1 2 Firmly grasp both sides of the door at the top. With the door at the same angle as the removal position, seat the indentation of the hinge arms into the bottom edge of the hinge slots. The notch in the hinge arms must be fully seated into the bottom edge of the slots. 2 Unscrew the 2 screws on the back of the drawer. 2 screws 3 Lift the front of the drawer until the stops clear the guides. 4 Remove the drawer.
TROUBLESHOOTING 53 Can I use aluminum foil to catch drippings in my oven cavity? FAQs Never use aluminum foil to line the bottom or sides of the oven or the warming drawer. The foil will melt and stick to the bottom surface of the oven and will not be removable. Use a sheet pan placed on a lower oven rack to catch drippings instead. (If foil has already melted onto the bottom of the oven, it will not interfere with the oven’s performance.
TROUBLESHOOTING Why aren't the function buttons working? Make sure that the range is not in Lockout mode. LOCKED will show in the display if Lockout is activated. To deactivate Lockout, press and hold Clear/Off for three seconds. My range is still dirty after running the EasyClean® cycle. What else should I do? The EasyClean® cycle only helps to loosen light soils in your oven range to assist in hand-cleaning of your oven. It does not automatically remove all soils after the cycle.
TROUBLESHOOTING 55 Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Symptoms Top burners do not light or do not burn evenly. Buttons not working Possible Cause / Solutions •• Make sure that the electrical plug is inserted into a live, properly grounded outlet. •• Remove the burners and clean them. Check the electrode area for burnt on food or grease.
TROUBLESHOOTING Symptoms Possible Cause / Solutions “Crackling” or “popping” sound. •• This is the sound of the metal heating up and cooling down during both the cooking and cleaning functions. This is normal. Too much smoke during the Self Clean cycle. Too much soil in the oven. Open the windows to get rid of the smoke from the room. Press the CLEAR/OFF button to cancel Self Clean. Wait until the light goes off before trying to open the oven door. Wipe up the excess soil and reset the clean cycle.
LIMITED WARRANTY 57 ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY Not Covered by this Limited Warranty Problem Cause Prevention •• Cooktop enamel chipping off Improper usage •• Do not hit enamel cooktop •• Burners do not light Clogged or dirty burner ports or electrodes will not allow the burner to operate properly •• Check and clean the gas electrode. Must be cleaned OK •• Uneven flame Not working 1. Improper burner cap installation Burner cap is properly seated. Burner cap is NOT properly seated. 2.
LIMITED WARRANTY 59 Cause Prevention •• Knobs melt Improper usage •• Do not leave door at stop position during Broil/Bake mode or right after cooking. •• Oven or racks are stained after using aluminum foil Aluminum foil has melted in the oven •• Never cover the oven bottom or cover an entire rack with materials such as aluminum foil. •• If the foil has already melted onto the oven, it will not affect the performance of the oven.
LIMITED WARRANTY Problem •• Flames too big on converted cooktop (NP LP) Cause The installer missed part of the conversion. (Check 3 parts: regulator, cooktop nozzles, broil/bake nozzles.) regulator •• Flame is too small or too large Prevention cooktop nozzles •• Check with installer first •• Refer to installation manual broil/bake nozzles 1. Variable gas pressure •• Check with installer first 2.
LIMITED WARRANTY 61 ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc.
LIMITED WARRANTY Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules.
