User's Manual

24
SMART FUNCTIONS
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the
LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the
LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
*1 This control panel is only available on some
models.
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the
LG ThinQ application.
Control Panel 1: On the Fridge Door
*1
1 Press the Lock button to activate the lock
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2 Press and hold the Freezer button for 3
seconds or longer.
3 Open the door and then hold the phone near
the speaker hole.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
Control Panel 2: Inside the Fridge
*1
1 Open the fridge door.
2 Press the Eco Friendly button.
• If the door has been open for longer than 60
seconds, close the door and repeat steps 1
and 2.
3 Hold the phone near the speaker hole.
4 Press and hold the Freezer button for 3
seconds or longer while holding your phone to
the speaker until the data transfer is complete.
5 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
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