Owner's Manual

5 Troubleshooting
Troubleshooting18
Troubleshooting
5
Troubleshooting
Symptom Cause Solution
No power. The power cord is disconnected. Plug the power cord into the wall outlet
securely.
The power is on, but
the unit does not work.
No disc is inserted. Insert a disc.
The unit does not start
playback.
An unplayable disc is inserted. Insert a playable disc. (Check the disc type
and regional code.)
The rating level is set. Change the rating level.
The remote control
does not work properly.
The remote control is not
pointed at the remote sensor
on the unit.
Point the remote control at the remote
sensor of the unit.
The remote control is too far
from the unit.
Operate the remote control closer to the unit.
Poor picture quality
and sound distortion.
Fingerprints and dust are
stained on the disc.
Wipe the disc from the center to out with
a clean cloth. Do not use strong solvents.
(alcohol, benzine, thinner, commercially
available cleaners)
No picture. The TV is not set to receive the
signal from the unit.
Select the appropriate video input mode on
the TV.
The video cable is not
connected securely.
Connect the video cable securely.
No sound. The equipment connected with
the audio cable is not set to
receive the signal from the unit.
Select the correct input mode of the audio
amplier.
The AUDIO options are set to
the wrong position.
Set the AUDIO settings to the correct
position.
DP122-P.BTHALLK_0637-ENG.indd 18 2012-07-23  7:36:38