Quick Start Manual

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4
Troubleshooting Network Problems
1 Press the
REC
HOME button to access the HOME
menu.

Input List Settings Live TV
Search
Internet
3D
LG Smart W
My Apps
More...
Programme Guide User Guide
Recent List
Settings
2 Select the NETWORK → Network Status menu.
Network Connection
Network Status
Wi-Fi Screen Share
Smart Share Setting
NETWORK
Follow the instructions below that correlate to your
network status.
Check the TV or the router.
Network Status
TV Gateway DNS Internet
When an
✔
appears TV.
1
Check the connection status of TV, AP and cable
modem.
2
Power off and power on TV, AP and cable modem.
3
If you are using a static IP, enter IP directly.
4
Contact internet companies or AP companies.

Additional points to check when using a
wireless connection
1
Check the password for the wireless
connection in the router settings window.
2
Change the router SSID (network name) or
the wireless channel.
Check the router or consult your Internet
service provider.
Network Status
TV Gateway DNS Internet
When an
✔
appears TV and Gateway.
1
Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2
Initialise(Reset) the AP or cable medem.
3
Con
tact internet companies or AP companies.
Network Status
TV Gateway DNS Internet
When an
✔
appears TV, Gateway and DNS.
1
Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2
Initialise(Reset) the AP or cable medem.
3
Check that the MAC address of the TV/router is
registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
4
Check the router manufacturer’s website to make
sure your router has the latest firmware version
installed.