22LX570M 28LX570M 32LX570M 43LX570M Hospital Grade Interactive Pro:Centric ® TVs Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER LG Setup Wizard pages 12 – 13 Custom Master TV Setup pages 40 – 42 Cloning Procedures pages 43 – 46 © Copyright 2016 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.lg.com/us/commercial MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK).
IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) 26. Keep the product away from direct sunlight. 21. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below. 27. When mounting a TV on the wall, make sure that none of the electrical cabling bears any of the weight of the TV. Install in accordance with the manufacturer’s instructions.
Table of Contents Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Commercial Mode Overview . . . . . . . . . . . . . . . . . . . . 6 – 9 Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Pass-through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial Mode Overview This document describes how to set up LX570M Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translator Card (PTC), or the embedded b-LAN™ (EBL) module, or it resides externally from the TV (i.e., in a device from the solution provider). These TV models are capable of Free-To-Guest (FTG) Mode operation via the TV CPU.
Commercial Mode Overview (Cont.) Installer Menu To create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes. Refer to pages 29 to 39 for information on accessing the Installer Menu and for detailed descriptions of the Installer Menu items.
Commercial Mode Overview (Cont.) When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning operation of the TV, and when the EBL is configured with an FTG Channel Map, the EBL controls and restricts the tuning operation of the TV. In these models, FTG Mode via CPU also provides the option to select either logical or physical tuning (see note below) during configuration.
Commercial Mode Overview (Cont.) While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • FTG Mode via CPU configuration changes must be made using a “.tlx” file (typically edited in the FTG File Manager), while FTG Mode via EBL configuration changes must be made using the FTG Device Configuration Application.
Pro:Centric Operation Pro:Centric Interactive Menu Features LG’s Pro:Centric application enables patients and visitors to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hospital and surrounding amenities via custom billboards and points-of-interest maps. Pro:Centric application features include: • Portal and information screens/pages (including a “Welcome” page) that include branding logos.
Pro:Centric Operation (Cont.) Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must be specified on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application.
LG Setup Wizard The LG Setup Wizard, comprising EZ-Manager Wizard and Express Script configuration options, will appear on the screen each time the TV is turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the Installer Remote to make selections and complete each step. • The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of configuring the essential Installer Menu items for Pro:Centric operation.
LG Setup Wizard (Cont.) LG Setup Wizard Welcome to LG’s Setup Wizard This wizard features two different setup options: • The EXPRESS SCRIPT provides streamlined configuration of this TV for Free-ToGuest (FTG) via CPU operation (including pillow speaker setup). The Express Script also provides the option to configure the TV for Pro:Centric operation. • The EZ-MANAGER provides automated or manual options for configuring Pro:Centric operation.
EZ-Manager Wizard Initiate the EZ-Manager Wizard After you select the “EZ-Manager” option from the Setup Wizard Welcome screen, an EZ-Manager Welcome screen provides a brief introduction to the EZ-Manager Wizard. Note: Each EZ-Manager Wizard step is allotted a time frame after which the wizard proceeds without user interaction.
EZ-Manager Wizard (Cont.) Z EZ-Manager Wizard 1 2 3 4 TV Configuration Options • To configure the TV for Pro:Centric operation, select ‘Next’. • To set the optional Zoning feature, select ‘Zone & Room Number’. • To configure the TV using a USB memory device, select ‘USB Configuration’. This setup wizard will continue automatically in 60 seconds.
EZ-Manager Wizard (Cont.) 1. Complete the appropriate field(s) as described below. Use the Left/Right arrow keys on the Installer Remote to navigate between each of the fields. • Zone: Enables you to set a TV Zone # so that the TV can be configured with Installer Menu and/or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu and/ or TV Setup Menu settings may be provided in a Clone/Configuration (.tlx) file.
EZ-Manager Wizard (Cont.) Automated Pro:Centric Configuration Note: If the server is not yet configured on the system, use the manual configuration option to configure the Pro:Centric operation.
EZ-Manager Wizard (Cont.) (Continued from previous page) 3. In the Data Channel field, either key in or use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. * 4. Once all fields are completed as required, you have two options: • To save the data entered and exit the wizard, use the arrow keys to select Exit and then press OK.
EZ-Manager Wizard (Cont.) Before You Begin • If you intend to use the Zoning feature on this TV, make sure to assign the appropriate TV Zone # in the EZ-Manager’s Zone, Label, and Room Number screen BEFORE continuing with USB Configuration. See “TV Configuration Options” on page 14 for further information. • Ensure the USB device to be used has been formatted with FAT format. • When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
Express Script Initiate the Express Script Note: While the Express Script enables you to set up TVs individually in lieu of cloning, you can also use the resulting Express Script TV Setup for cloning purposes, if desired (see “Exporting a Clone File” on pages 43 to 44 for further information). However, note that TV setup menu customization via the Express Script is limited to Channel Menu options.
Express Script (Cont.) (Continued from previous page) The Pro:Centric Application Mode default setting is “Configuration Only,” which enables remote management only. That is, the TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.
Express Script (Cont.) (Continued from previous page) Note: If you choose to exit the Express Script from this point on, any settings made will not be retained. 1. Select the tuning band. Use the Up/Down arrow keys on the Installer Remote to select the tuning band field, and then use the Left/Right arrow keys to select the appropriate tuning band option: Cable Standard (default), Cable HRC, Cable IRC, or Air. When you have made your selection, use the arrow keys to select Next, and then press OK. 2.
Express Script (Cont.) (Continued from previous page) 4. Select the pillow speaker code/voltage. If using a Pro:Centric pillow speaker (LG IR codes) or a pillow speaker with Zenith IR codes, you can simply select Next and press OK on the Installer Remote to accept the Zenith pillow speaker code default. Otherwise, use the Up/Down arrow keys on the Installer Remote to select the pillow speaker code field, and use the Left/Right arrow keys to select the appropriate option.
Express Script (Cont.) (Continued from previous page) • Bank: Use the arrow keys to define channel banks, as desired. See “Channel Banks Overview” on the following page for further information. When you are finished, press MENU to close the pop-up window. Use the arrow keys to select Next, and then press OK. 7. Select the channel tuning/channel banner display format. If logical channel tuning (default) is appropriate for the installation site, you can simply select Next and press OK.
Express Script (Cont.) If desired, the TV Setup created from the Express Script may also be saved to a USB memory device and used for cloning purposes (see “Cloning Procedures” on pages 43 to 46 for further information). Note: Aux inputs (if enabled) will appear between the highest analog and lowest digital channel number in the FTG Channel Map when Channel Up/Down is used on the Installer Remote.
Ez Download Utility The Ez Download utility, available from the TV Manager / USB Download Menu, enables you to select multiple files (one of each file type) at one time from the files loaded on a USB memory device. You may use this utility to download any one or all of the following to a TV: a Clone or FTG Configuration (.tlx) file, a TV CPU or PTC software update, a splash screen image. Before You Begin • Ensure the USB device has been formatted with FAT format.
Ez Download Utility (Cont.) (Continued from previous page) Note: In order for the proper location-specific TV Zone profile data to be applied, the Zone designation must be assigned in the Target TV(s) BEFORE you continue with the Ez Download utility. 4. Insert the USB memory device with the appropriate file(s) into the TV’s USB port. 5.
Ez Download Utility (Cont.) (Continued from previous page) 8. The fields at the right of the screen will change depending on the currently highlighted file. Select the appropriate option(s) for each file, as applicable. • For software and splash screen image files: The fields at the right of the screen show the TV software versions and any available Forced Update options.
Installer Menu Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself. However, you should also refer to the Installer Menu descriptions in this document if you are configuring the TV CPU using an FTG Configuration (.tlx) file created using LG’s FTG File Manager software or configuring the EBL locally (.rml) or remotely (via FMA-LG101 / .fma) using the FTG Device Configuration Application software.
Installer Menu (Cont.) As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’s current configuration mode. The table below lists all possible mode identifiers for these TV models.
Installer Menu (Cont.) Installer Menu Items 000 through 046 Item Function Value Range Default Value Brief Description of Function 000 INSTALLER SEQ 0–3 0 Leave default set to 0. 001 POWER MANAGE 0–7 0 Selects the number of hours of inactivity allowed before the TV automatically turns itself OFF. Set to 0 to disable power management. 002 AC ON 0–3 0 Set to 1 to enable TV to turn ON when AC power is applied. Set to 2 or 3 to enable Instant ON when AC power is applied.
Installer Menu (Cont.) Installer Menu Items 047 through 118 Item Function Value Range Default Value Brief Description of Function 047 AUX STATUS 0/1 0 Set to 1 for MPI Aux source to be reported as a channel number instead of Channel 0. 053 DIS. CH-TIME 0/1 0 Set to 1 to disable the TV’s native Channel-Time display. 069 EN. CH-T COL. 0/1 1 Set to 1 to enable custom color for MPI display characters. 070 FOR. CH-TIME 0–7 2 Chooses custom foreground color for MPI display characters.
Installer Menu (Cont.) Installer Menu Items 119 through 122 Item Function Value Range Default Value Brief Description of Function 119 DATA CHANNEL 0 – 135, 255 255 Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find the Pro:Centric RF channel. (See detailed descriptions.) 121 UPDATE TIME HR 0 – 23, 128 128 Sets the Wake For Update hour. The value “128” is displayed as “OFF.
Installer Menu (Cont.) 005 - CHAN LOCK (Channel Lock) Channel Lock is ideal if the system must always be on the same channel. Changing channels with the Channel Up/Down or keypad numbers is impossible. Channel Lock is inactive if set to 0 (default). Generally, this feature is used in connection with item 004 STRT CHANNEL where the Start Channel may, for example, be set to 3 or 4. If the Start Channel is 3, then the TV will remain locked on channel 3.
Installer Menu (Cont.) Note: When item 027 HOSPITAL MODE is set to 0, both the IR code that will control the TV and the speaker selection are determined by this item (default = 1). Set this item as required to enable Zenith Bed 1 or Bed 2 IR codes and Speaker selections.
Installer Menu (Cont.) 029 - OLD OCV (On Command Video™) Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy OCV) to direct tune Aux inputs. See also Reference section, “TV Aux Input Configuration.” 046 - STRT AUX SRCE (Start Aux Source) Sets the starting Aux source. When turned ON, the TV will tune to starting Aux source if item 004 STRT CHANNEL is set to 0. 030 - ACK MASK MPI Communication Parameter.
Installer Menu (Cont.) 075 - REVERT CH (Revert to Start Channel) If set to 1 and loss of MPI communication occurs, TV automatically tunes to the specified Start Channel. Note: This item is not available in the Installer Menu when item 004 STRT CHANNEL is set to 255. 077 - QUICK SHUTOFF Allows end user (patient) to turn OFF TV using mechanical (analog) Pillow Speaker Channel Up/Down buttons. Patient needs to press and hold either channel button for time determined by value set. Set to 0 to disable.
Installer Menu (Cont.) Speaker Output Line Output Value Status 1 Fixed 0.01 Watts 2 Fixed 0.03 Watts 3 Fixed 0.05 Watts 4 Fixed 0.10 Watts 5 Fixed 0.20 Watts 6 Fixed 0.50 Watts 7 Fixed 1.00 Watt (default) 8 Control with volume 9 Fixed line level (typically 400 mVrms ± 100 mVrms @10KΩ) output 098 - PRO:CENTRIC Selects the Pro:Centric Application Mode. Set to 0 (default) to disable the Pro:Centric application. Set to 1 for Flash Mode. Set to 2 for GEM (Java Application) Mode.
Installer Menu (Cont.) 119 - DATA CHANNEL Set to 0 to disable. Set from 1 to 135 to match the RF channel number that will be used by the Pro:Centric server as its data channel. * For TVs in Pass-through Mode or FTG Mode via CPU, if this item is left at its default value (255), the TV’s Data Channel Auto Search feature will be enabled (see additional information below). Note: The Data Channel Auto Search feature is not available when the TV’s EBL is in FTG Mode.
Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. All cloning (export and import) processes on the TV are performed via USB memory device / “.tlx” file. The Master TV Setup may be exported to a Clone (.tlx) file, which can then used (i.e., imported) to configure either TVs that are to remain in Pass-through Mode or TVs that are to be configured for FTG Mode via CPU.
Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. Turn ON the TV. The next step depends on whether the LG Setup Wizard appears on the screen when you turn ON the TV: • If the wizard is displayed, the TV is in the required factory default state. To continue with this procedure, exit the wizard, and then proceed to step 2. Note: If desired, you may also use the LG Setup Wizard / Express Script to create an Express Script TV Setup for cloning purposes.
Custom Master TV Setup (Cont.) (Continued from previous page) Note: If you intend to use the TV Zoning feature, make sure to assign the appropriate TV Zone # at this time as described in Reference section, “Using the TV Zoning Feature.” Note: If desired and if appropriate, you can run Auto Tuning (see step 4) prior to completing this step. 4. (Optional) Run Auto Tuning.
Cloning Procedures Cloning typically refers to the process of using a Master TV Setup to configure a Target TV. This section describes how to save (export) a Master TV Setup and then transfer (import) it to a Target TV using a USB memory device / Clone (.tlx) file. You can also create an FTG Configuration (.tlx) file using the FTG File Manager and then use the Import Clone File procedure to transfer the configuration to Target TVs.
Cloning Procedures (Cont.) (Continued from previous page) 6. Use the Up/Down arrow keys to select Export Clone File, and then press OK. 7. In the Export Clone File window, to differentiate this Clone file from other LX570M Clone files, you can use the Up/Down arrow keys to change the last five digits of the filename. Press OK when you are ready to continue. Export progress will be shown in a new window. Do NOT remove the USB device while exporting is in progress.
Cloning Procedures (Cont.) (Continued from previous page) • If a Clone (.tlx) file (exported Master TV Setup) contains an FTG Channel Map, the physical RF channels in the FTG Channel Map have been assigned logical channel numbers (see “Exporting a Clone File” above). When you import the Clone file with the FTG Channel Map on the Target TV(s), you will have the option to select either logical or physical channel tuning.
Cloning Procedures (Cont.) (Continued from previous page) 5. Press MENU on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is already in FTG Mode). TV Manager USB Diagnostics 6. Use the arrow navigation keys to select/highlight either the Option menu icon from the TV setup menus or the Lock menu icon from the Function Menu. Then, press the number “7” key a total of seven times to display the TV Manager / USB Download Menu.
FTG File Manager Utilities Overview As indicated in the introduction to this document, there are two separate and distinct methods for configuring LX570M TVs for FTG Mode of operation: one method is to configure the TV CPU for FTG Mode operation, while the other is to configure the TV EBL for FTG Mode operation. FROM A LOCAL CONFIGURATION STANDPOINT, EACH OF THESE METHODS IS MUTUALLY EXCLUSIVE. IF THE CPU IS IN FTG MODE, THE EBL CANNOT BE SWITCHED TO FTG MODE.
FTG File Manager Utilities Overview (Cont.) (Continued from previous page) Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List, click on/ highlight the item to be removed, and then click the Remove Item button directly above the applicable “List” window. To clear both the current FTG Configuration List and TV Setup Menu List contents, click the Clear button in the List command section of the FTG File Manager main screen.
FTG File Manager Utilities Overview (Cont.) FTG File Manager Main Screen The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx) files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see Reference section, “Using the TV Zoning Feature,” for further information). FTG CONFIGURATION LIST Data to be saved in FTG Configuration (.tlx) file. CLEAR/SAVE FTG Configuration and TV Setup Menu List options.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. EDIT/ADD MAP Click to open the FTG Channel Map Editor to create or edit an FTG Channel Map (see next page). PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or Text file. Filename of opened FTG Configuration (.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. LOGICAL CHANNEL MAPPING Select a Logical Channel number. Then, assign the RF, Major, and Minor channel numbers to complete the mapping. CUSTOM CHANNEL LABELS/ICONS Enter custom labels and select icons by name on menu or by number. SET CHANNEL ATTRIBUTES Check/select Encrypted, OSD, or Blank Video.
FTG File Manager Utilities Overview (Cont.) FTG Installer Menu Configuration Utility CONFIGURATION SETTINGS Select tabs for categories of Installer Menu items to set up TV. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. Notes: • The Pro:Centric tab enables you to set up Pro:Centric-specific parameters. Refer to the Free-ToGuest (FTG) File Manager User Guide for further information. • LAN parameters are not applicable for these TV models.
Reference: Updating TV/PTC Software using a USB Memory Device This section describes how to update TV (CPU) and/or PTC software using the TV Manager / USB Download Menu “Update TV Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility” on pages 26 to 28 for further information.
Reference: Downloading a Splash Screen Image using a USB Memory Device This section describes how to download a splash screen image using the TV Manager / USB Download Menu “Logo Image Download” option, though you may also use the Ez Download utility to download the splash screen image, if desired. See “Ez Download Utility” on pages 26 to 28 for further information. Splash Screen Image File Guidelines • The splash screen image must be a baseline (not progressive) JPEG.
Reference: Power Consumption Settings The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 3 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255).
Reference: TV Aux Input Configuration ENABLE DIRECT ACCESS Tuning * TV MPI DATA MPI DATA STATUS TYPE 0x41 SOURCES ENABLED (R/W) Installer Menu DATA STATUS TYPE 0xD2 CURRENT AV SOURCE (R) DATA STATUS TYPE 0x0D AUX SOURCE (R) Installer Menu Item 029 OLD OCV =0 Installer Menu Item 029 OLD OCV =1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131-0 91-0 AV (Rear) CV 39 REAR AUX EN 1 1 Rear Video (Aux) 1 0 VIDEO 132-0 92-0 HDMI2 91 HDMI2 ENABL
Reference: b-LAN Setup & Overview The b-LAN module is internal to the TV. It allows hotel/institution head end equipment with b-LAN technology to communicate, via the institution’s RF distribution system, with the TV for configuration and control. Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port. The default value is 3—the b-LAN module is only powered when the TV is turned ON. See chart below.
Reference: FTG Mode via EBL (Local Configuration) The following steps outline local FTG configuration of individual TV EBLs using a direct PC-to-TV (EBL) connection. Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for further information. FTG Device Configuration Application software is available online at: www.lg.com/us/commercial/display-solutions/ftg.
Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value (see example below). Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu, HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
Reference: LX570M Hospital Operations Hospital Features The following table identifies when and how the LX570M hospital features are supported in three different TV configurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map. For the purposes of this table, “CPU” indicates that the TV is in Passthrough Mode with the Channel Map in the CPU (i.e.
Reference: LX570M Hospital Operations (Cont.) Speaker Selection The following table outlines speaker settings as determined by Installer Menu items 027 HOSPITAL MODE and 020 FEATURE LEVEL.
Reference: Restoring Factory Defaults on the TV(s) This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode. Restore All Factory Defaults This section describes how to restore a single TV, regardless of its mode, to a factory default condition.
Reference: Using the TV Zoning Feature This section describes the TV Zoning feature available with the LX570M model TVs. The TV Zoning feature enables you to create localized configurations for TVs in selected locations, or “Zones,” within the installation environment, for example, a hotel lobby, fitness center, restaurant, etc. This feature is primarily intended for use when the TV is configured for FTG Mode via CPU operation.
Reference: Using the TV Zoning Feature (Cont.) Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone. See also the FTG Channel Map Editor overview on page 51. At the same time, keep in mind that the TV Zone designations are not mutually exclusive.
Reference: Using the TV Zoning Feature (Cont.) (Continued from previous page) To change the TV Zone, navigate to the Zone field, and use the Up/Down arrow keys to specify the desired TV Zone # (0–8). • Label: Allows you to select a North, South, East, or West text label for this TV. Use the Up/Down arrow keys to select the applicable label. • Room Number: Allows you to specify the number of the room in which the TV is located.
Reference: 22/28LX570M Rear and Side Jack Panels HDMI IN 1 Connection for HDMI output from external device. UPDATE Restricted to software updates. PILLOW SPEAKER Connect pillow speaker here. RESET Initiates a hardware reset and turns the TV OFF. ANTENNA/CABLE IN Connect to Antenna/CATV. PILLOW SPEAKER 1 OPTICAL SPEAKER OUT SERVICE AUDIO OUT LINE OUT ONLY TV-LINK CFG TV-LINK CFG (3.5 mm jack) Use to connect PC to TV (EBL) for local FTG Mode via EBL configuration.
Reference: 32/43LX570M Rear and Side Jack Panels UPDATE Restricted to software updates. HDMI IN 1 Connection for HDMI output from external device. RESET Initiates a hardware reset and turns the TV OFF. SPEAKER OUT / LINE OUT (3.5 mm jack) Connect external audio (fixed speaker, variable speaker, or fixed line level [amplifier]) equipment. See Reference section, “External Stereo Speaker Specifications,” for further information.
Reference: External Stereo Speaker Specifications The SPEAKER OUT / LINE OUT 3.5 mm stereo jack on the LX570M rear panel provides stereo speaker EXTERNAL SPEAKER_R- (Sleeve) signal outputs (fixed speaker, variable speaker, or fixed line level [amplifier]) for external audio equipment. EXTERNAL SPEAKER_R+ (Ring 2) Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment EXTERNAL SPEAKER_L- (Ring 1) connected to the TV.
Reference: Installer Remote Control Typical Key Functions An LG Installer Remote is required to set up and operate the TV. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. TV LG1/TV LG2 & TV Z1/TV Z2 Selects the LG or Zenith IR codes sent by the remote. In order for the TV to respond, this setting must match the setting in the TV. Numbers (0 - 9) & DASH Use to enter a channel or program number.
Reference: LG Pro:Centric Patient Remote and Pillow Speaker LG Pro:Centric patient remotes and/or pillow speakers are available for purchase (see patient remote example at right and pillow speaker example on following page). For additional information and/or to purchase an LG Pro:Centric patient remote or pillow speaker, please contact your LG service representative.
Reference: LG Pro:Centric Patient Remote and Pillow Speaker (Cont.) USB Media Navigation This section provides a brief overview of the LG Pro:Centric patient remote and LG Pro:Centric pillow speaker navigation tools for use with USB media files (photos, videos, music, etc.). Note: The LG Pro:Centric pillow speaker is currently the only pillow speaker that enables users to navigate and play/view USB media files.
Reference: Pillow Speaker Setup The pillow speaker will only be functional after the Express Script/ Custom Master TV Setup and/or cloning/USB configuration procedures are complete. Note: When Installer Menu item 027 HOSPITAL MODE is set to 254 (factory default value), there is no power (voltage) supplied to the pillow speaker. Connecting a Pillow Speaker to the TV POWER Connect the pillow speaker (see example at right) to the PILLOW SPEAKER interface on the rear jack panel of the TV.
Reference: Pillow Speaker Setup (Cont.) 22/28LX570M All lines are isolated from the AC power line (optoisolators isolate the control lines, and a transformer isolates the audio). Earth ground is provided on pin 4 (Common) in the default configuration (e.g., for Zenith/Philips pillow speakers). For negative voltage configuration (e.g., for RCA pillow speakers), +5 volts is provided on pin 4 (Common), with pin 3 (Channel Up/Data In) referenced to ground.
Reference: VESA Standard TV Mounts General Guidelines: Choosing a Location for Installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instructions provided with the TV stand that will be used to mount the TV. Be sure the style of stand selected is capable of supporting the weight of the TV and is appropriate for the application.
Troubleshooting General Troubleshooting (Some Quick and Easy Tips for Resolving Problems) Installation Symptom Possible Cause(s) Possible Solution(s) Cannot direct enter channel number. (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). (TV in FTG Mode) The channel entered is not included in the FTG Channel Map. If the channel lineup is locked (recommended setting), only channels that are active in the TV’s channel lineup can be selected.
Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. TV turned ON? No TV connected to AC Power? No Plug into AC Power outlet. Yes Yes Bad TV Leave the TV set ON, and press MENU on the Installer Remote. Function Menu on display? No Press MENU repeatedly as if to access the Installer Menu.
Troubleshooting (Cont.) Channel Banks Setup Troubleshooting Symptom Possible Cause Possible Solution Channel is blanked in all channel banks. Blanking a channel in one channel bank will make it blank in all channel banks. Modify the channel attribute(s), if desired, using the FTG Channel Map Editor in the FTG File Manager. See also “FTG Channel Map Editor” overview on page 51. Restore normal operation by unchecking the “Blank Video” checkbox for the channel.
Glossary of Terms b-LAN SONIFI Solutions, Inc. proprietary RF communication system used to configure/ control TV via RF distribution system. Channel Lineup Channels set in the TV memory, via Auto Tuning/manual editing. Cloning The process of capturing a Master TV Setup and transferring it to a Target TV using a USB memory device. Commercial Mode A mode of operation that provides a broad range of commercial TV features based on control (settings) provided by the PTC and/ or an MPI control device.
Document Revision History / Open Source Software Notice Document Revision History Date Description December 2015 Revision A: New document May 2016 Revision B: Installer Menu and pillow speaker interface updates Product documentation is available online at: www.lg.com/us/commercial. Open Source Software Notice To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.
For Customer Support/Service, please call: 1-888-865-3026 www.lg.com/us/commercial Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric and the “LG” logo are registered trademarks of LG Electronics Inc. b-LAN is a trademark of SONIFI Solutions, Inc. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2016 LG Electronics U.S.A., Inc.
