Owners manual

89
Message Possible causes Possible Corrective Measures
Impossible to
receive/ send
SMS & Picture
Memory Full
Delete some existing messages in
the phone.
Files not open
Unsupported file
format
Check the file format that can be
supported
SD Card not
working
FAT 16 file system
supported only
Check SD card file system via card
reader Or format SD card using phone
The screen
does not turn
on when I
receive a call.
Proximity sensor
problem
If you use any protection tape or case,
check if it is covering the area around
the proximity sensor. Make sure that
the area around the proximity sensor
is clean.
No Sound
Vibration or manner
mode
Check the settings status of the sound
menu to make sure you are not in
vibrate or silent mode.
Hang up or
freeze
Intermittent software
problem
Remove battery and re-insert battery.
Turn on the phone.
Try to do a software update service
via WEB site.