Owners manual

82
Troubleshooting
Message Possible causes Possible corrective measures
Calls not
available
Dialling error New network not authorized.
New SIM card
inserted.
Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or reset limit with
PIN2.
Phone cannot
be switched
on
On/Off key pressed
too briefly.
Press the On/Off key for at least two
seconds.
Battery is not
charged.
Charge battery. Check the charging indicator
on the display.
Charging
error
Battery is not
charged.
Charge battery.
Outside temperature
is too hot or cold.
Make sure phone is charging at a normal
temperature.
Contact problem
Check the charger and its connection to
the phone.
No voltage Plug the charger into a different socket.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.