Update

25
Problem Possible Solution
Message Waiting
indicator on my
home phone
doesn’t light
• The Wireless Home Phone device does not
support this functionality with your home
phone.
• The Wireless Home Phone device has a
dedicated Message Waiting indicator light
and will blink when you have a new voice
message. You will also hear an intermittent
dial tone when you pick up your handset.
My phone
doesn’t ring
when a call
comes in
• If you recently transferred your landline
number, you will continue to receive
incoming calls on your previous service until
the transfer is complete. To check transfer
status, visit att.com/port.
• Make sure your Wireless Home Phone
device is NOT connected to your in-home
phone wiring.
• Make sure your home phone is powered on
and connected to the Wireless Home Phone
device.
• Your Wireless Home Phone device number
may be set to Call Forward. Dial #21# to
un-forward calls.