Order Number : GETEC-C1-19-504 FCC Part 18 Test Report Number : GETEC-E3-18-029 Page 1 / 1 APPENDIX H : USER’S MANUAL EUT Type: Household Refrigerator FCC ID.
OWNER’S MANUAL REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. URNTS3106N URNTC2306N www.LGSIGNATURE.com MFL71439502_Rev.00 Copyright © 2019 LG Electronics Inc. All Rights Reserved.
2 TABLE OF CONTENTS ENGLISH TABLE OF CONTENTS 3 PRODUCT FEATURES 4 IMPORTANT SAFETY INSTRUCTIONS 7 COMPONENTS 7 8 Refrigerator Exterior Refrigerator Interior 9 INSTALLATION 9 10 11 11 11 12 12 12 17 17 18 18 19 20 21 21 21 21 Installation Overview Specifications Unpacking the Refrigerator Choosing the Proper Location - Flooring - Ambient Temperature - Measuring the Clearances Removing/Assembling the Doors Connecting the Water Line - Before You Begin - Water Pressure - What You Will Need - Wate
PRODUCT FEATURES 3 Depending on the model, some of the following functions may not be available. Door Alarm The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer door remains open. If a refrigerator door or freezer door is left open for more than 60 seconds, a warning alarm sounds at 30 second intervals until it is closed. Auto Closing Hinge The refrigerator doors close automatically with a slight push.
4 IMPORTANT SAFETY INSTRUCTIONS ENGLISH IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS 5 READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. •• Do not hit the glass door panel with excessive force. Do not allow hard objects like cookware or glass bottles to hit the glass door panel. The glass could break, resulting in a risk of personal injury or product damage. •• This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc. •• Unplug the power plug before cleaning or repairing the refrigerator.
6 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. ENGLISH To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following: CAUTION Installation •• The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the refrigerator. •• Be careful when you unpack and install the refrigerator.
COMPONENTS 7 Use this page to become more familiar with the parts and features of your refrigerator. *The appearance and specifications of the actual product may differ depending on the model. Refrigerator Exterior InstaView™ Door-in-Door® Wi-Fi Eclipse Display Dispenser Control Panel Displays the icemaker and dispenser modes and the water filter status.
8 COMPONENTS Refrigerator Interior ENGLISH Adjustable Refrigerator Shelf The shelves in your refrigerator are adjustable to meet your individual storage needs. LED Interior Lamp The interior lamps light up the inside of the refrigerator. InstaView™ Door-in-Door® See what's inside the Door-in-Door compartment without opening the door. Keeps the cold air inside and saves energy. Refrigerator Bin Indoor Ice Bin Condiment Bin Ice cubes are automatically produced.
INSTALLATION 9 Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. 1 2 Choosing the proper location Unpacking your refrigerator 3 Disassembling/Assembling 5 Leveling and Door Alignment 4 Connecting the water supply and water line 4±2mm • It may be necessary to increase the refrigerator's tilt after the door bins are filled to compensate for the increased weight of the doors.
10 INSTALLATION Specifications ENGLISH The appearance and specifications listed in this manual may vary due to constant product improvements. Bottom-freezer refrigerator model URNTS3106N Description French-door refrigerator Electrical requirements 115 VAC @ 60 Hz Min./Max. Water pressure 20 - 120psi (138 - 827kPa) Dimensions 35 7/8”(W) x 36 1/2”(D) x 70 1/4”(H) x 51 1/8”(D w/ door open) 912(W) X 929(D) X 1784(H) X 1298 mm (D w/ door open) Net weight 483 lb.
INSTALLATION Unpacking the Refrigerator ••Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury. ••Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. ••Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
12 INSTALLATION Removing/Assembling the Doors Ambient Temperature ENGLISH Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. Removing the Left Refrigerator Door 1 Measuring the Clearances Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges.
INSTALLATION 3 Remove the cover and pull out the tube Removing the Right Refrigerator Door 1 Remove the screws from the hinge cover at the top of the refrigerator. Lift the hook(not visible), located on the side of the cover at the bottom edge, with a flat-head screwdriver. 2 Detach the wire harness 2 1 4 . . Rotate the hinge lever counterclockwise . Lift the top hinge free of the hinge lever latch. .
14 4 INSTALLATION ENGLISH Lift the door from the middle hinge pin and remove the door. 4 Disconnect all wire harnesses. 5 Remove the door by lifting it off the lower hinge pin. Caution Place the door, inside facing up, on a non-scratching surface. Removing the Freezer Doors 1 Remove the two hinge bolts. Lower hinge Assembling the Freezer Doors 2 3 1 Lower the door onto the lower hinge pin. 2 Connect the wire harnesses.
INSTALLATION 3 Position the bottom hinge cover in its place Assembling the Right Refrigerator Door . Install the right refrigerator door first. 1 4 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. 2 Fit the hinge 2 Position the middle hinge pin in place to hold the door and insert the two hinge bolts. over the hinge lever latch and slot it into place.
16 INSTALLATION ENGLISH Assembling the Left Refrigerator Door 4 Push the water supply tube into the hole on the top case and pull it through the backplate. 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in . Insert the tube at least 5/8 inch (15 mm) into the connector. Install the left refrigerator door after the right door is installed. 1 2 Make sure that the plastic sleeve is inserted in the bottom of the door.
INSTALLATION 17 Connecting the Water Line Note Tube This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. Insert Line 1) Gently insert the tube until only one line shows on the tube. Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding.
18 INSTALLATION Water Pressure ENGLISH The water pressure must be 20~120 psi or 138~827 kPa or 1.4~8.4 kgf/cm² on models without a water filter and 40~120 psi or 276~827 kPa or 2.8~8.4 kgf/cm² on models with a water filter. If a reverse osmosis water filtration system is connected to the cold water supply, this water line installation is not covered by the refrigerator warranty. Follow the instructions carefully to minimize the risk of expensive water damage.
INSTALLATION Water Line Installation Instructions 4 When using any electrical device (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock. Pipe Clamp Saddle-Type Shutoff Valve Install the shutoff valve on the nearest frequently used drinking water line. 1 SHUT OFF THE MAIN WATER SUPPLY Turn on the nearest faucet to relieve the pressure on the line.
20 INSTALLATION 7 ENGLISH CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule (sleeve) for the copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. Saddle-Type Shutoff Valve 8 Caution Ferrule (sleeve) FLUSH OUT THE TUBING Turn the main water supply on and flush out the tubing until the water is clear.
INSTALLATION Note 1 Make sure both front leveling legs are extended fully and in firm contact with the floor. 2 Follow the instructions in the Door Alignment section to raise the left refrigerator door until the door mullion is once again working properly. 3 Adjust the right refrigerator door so it aligns with the left refrigerator door. Leveling After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position.
22 HOW TO USE ENGLISH HOW TO USE Before use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. Caution •• Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,. •• Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.
HOW TO USE 23 Wi-Fi Eclipse Display ENGLISH Depending on the model, some of the following functions may not be available. Wi-Fi Eclipse Display Features 9 1 3 5 7 2 4 6 8 1 Smart Grid / Wi-Fi Smart Grid Press the Smart Grid button to turn the Smart Grid function On/Off. When the function is on, the icon illuminates. The Smart Grid function automatically turns on when the refrigerator is connected to the Wi-Fi network.
24 HOW TO USE ENGLISH 2. Pass one foot in front of the motion sensor and step on the displayed text. The right door opens. If the door opens less than 20 degrees and is not opened further, it will close automatically after 3 seconds. Setting Auto Open Drawer Press Auto Drawer to activate or deactivate the function. When the function is activated, an icon appears on the display. Using Auto Open Drawer Open the freezer door at least 85 degrees to automatically open the drawers.
HOW TO USE 25 NotE The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator. 7 Voice Assistant Changes voice assistant settings. This button allows the appliance to connect to a home WiFi network. Refer to SMART FUNCTIONS for information on the initial setup of the LG ThinQ application.
26 HOW TO USE In-Door Ice Bin ENGLISH Depending on the model, some of the following functions may not be available. 2 Caution To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. •• Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. •• The icemaker stops producing ice when the in-door ice bin is full.
HOW TO USE 27 Automatic Icemaker Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70-182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in. Icemaker •• It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice.
28 HOW TO USE ENGLISH Automatic Icemaker (continued) Caution •• The first ice and water dispensed may include particles or odor from the water supply line or the water tank. •• Throw away the first few batches of ice. This is also necessary if the refrigerator has not been used for a long time. •• Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst.
HOW TO USE 29 Ice and Water Dispenser Keep children away from the dispenser to prevent them from playing with or damaging the controls. 1 2 Dispenser 3 Cubed Water Crushed Hold 3sec Select the desired amount from the Measured Fill buttons on the dispenser control panel. Depress the dispenser switch with a container. To stop the measured fill, release the dispenser switch.
30 HOW TO USE Storing Food ENGLISH Food Preservation Location Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste. Refrigerator Bin Store beverages, water, etc. Crisper Preserve vegetables and fruits. Freezer Drawer (1) Preserve small packaged frozen food or frequently-used foods. Freezer Bin Preserve small packaged frozen food or frequentlyused foods.
HOW TO USE Food Storage Tips Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness. Food How to Butter or Margarine Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze. Cheese Store in the original wrapping until you are ready to use it.
32 HOW TO USE ENGLISH Storing Frozen Food (continued) Detaching the Shelf Packaging Tilt up the front of the shelf and lift it straight up. Pull the shelf out. Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.
HOW TO USE 33 When Closing the Door CustomChill™ Pantry Setting the CustomChill™ Pantry Choose a temperature setting for the CustomChill™ pantry by pressing the Select button repeatedly to toggle between Meat, Deli, or Produce. Caution •• To reduce the risk of door scratches and breaking the center door mullion, make sure that the refrigerator door mullion is always folded in. •• The door alarm sounds every 30 seconds if the door remains open longer than one minute.
34 HOW TO USE ENGLISH Crisper Drawers Assembling the Crisper Drawers Removing the Crisper Drawers 1 Pull out the crisper drawer support until it stops. Angle the crisper drawer into the opening to place it on the support. 2 Slide the crisper drawer back on the support until it drops into place and then close the crisper drawer. 1 Pull the crisper drawer out until it stops. 2 Slightly lift the crisper drawer to remove it from the support.
HOW TO USE 35 Removing the Crisper Support Box Fully open the fridge door and pull out all the shelves. Caution •• To avoid injury, always empty the shelves and crisper drawers before removing them. 2 Slide one hand under the crisper support box and tilt the box up slightly to remove it. Assembling the Crisper Support Box 1 Use one hand to support the bottom of the crisper support box while aligning the inner edge of the box with the groove inside the refrigerator. Lower the box into place.
36 HOW TO USE ENGLISH Removing the CustomChill™ Pantry Insert InstaView™Door-in-Door® Knock twice on the center of the glass panel to reveal the contents of the door bins without opening the door and allowing the cold air to escape. Remove the contents from the CustomChill™ pantry before removing the insert. To remove, open the drawer to full extension, lift the front of the insert, and pull it out.
HOW TO USE 37 Freezer Drawer Move the EasyLift bin up and down easily and conveniently as necessary. Use the upper compartments to store packaged frozen foods and frequently-used foods. •• Remove all items from the EasyLift bin before moving it up or down. Use the lower compartments for larger frozen foods and items stored for longer periods. •• Adjusting the EasyLift Bin allows taller food items to be stored more conveniently.
38 HOW TO USE ENGLISH Assembling the Freezer Drawer Removing the Drawer Support 1 Pull out the drawer support until it stops. Angle the drawer into the space and set it on the support. 1 Press the levers on either side of the drawer support. 2 Slide the drawer back until it lowers into place on the support. Close the drawer. 2 Keeping both levers pressed, lift the drawer support slightly and remove it from the rail system. Caution ••The drawers are heavy.
HOW TO USE 39 1. Left Refrigerator Door Bins 1 To remove the door bins, hold the bin with both hands and lift up to remove it. 2 Pull both drawer rails out until they stop. Line up the bottom edges on the sides of the drawer support with the groove in each rail and then lower the support until it clicks into place. To replace the freezer door bin, align both sides of the bin with the guides and push the bin down until it snaps into place.
40 HOW TO USE ENGLISH 2. F reezer Bins and Lower InstaView™Door-in-Door® bin 2 Hold both ends of the bin and lift. To remove the door bins, tilt the front of the bin up slightly while pulling the sides forward. To replace,align the bottom bin tabs with the rail slots then push the bin in until it clicks into place. Assembling 1 Make sure the bin latches are fully open. Slightly tilt the front of the bin up to align and insert the plastic tabs on the sides of the bin into the indents in the rails.
SMART FUNTIONS LG ThinQ Application Before Using LG ThinQ Application 1 This feature is only available on models with the or logo. •• If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
42 SMART FUNTIONS NotE ENGLISH •• If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. •• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. •• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.
SMART FUNTIONS 43 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
44 SMART FUNTIONS FCC Regulation Notice Wireless Power Transfer Specifications ENGLISH This device complies with Part 18 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Frequency 350 kHz ± 20kHz Rated voltage DC 12V Delivered power Less than or equal to 1.
SMART FUNTIONS 45 Using the Smart Grid Function When the refrigerator operates in Smart Grid mode, the Smart Refrigerator function can control energy usage or delay the operation of some functions to save energy during peak usage periods. This feature responds to notification events from your utility company to run high energy consuming tasks during off-peak periods when demand is lower. These notification events are known as Demand Response signals.
46 SMART FUNTIONS Override Smart Grid Mode ENGLISH To ignore the Demand Response signal from the utility company and override the Smart Grid function, push the Smart Grid button while the refrigerator is in Smart Grid mode. When you override the Smart Grid function, the refrigerator ignores the Demand Response signal and is no longer controlled by the utility company until the next Demand Response signal is sent. You can also override the Smart Grid function using the smart phone app.
SMART FUNTIONS 47 Using Wake Word You must wake the voice assistant up before it can assist you. You can select 2 different ways to do this. To use the wake word, stand within 10 feet (3 m) of the refrigerator. Mode Details Wake Zone + Wake Word This mode allows you to use either motion sensor activation or voice activation. •• Wake Zone: Stand close enough to the front of the product and the voice assistant will wake automatically without the wake word.
48 SMART FUNTIONS ENGLISH Smart Diagnosis™ Feature 2 Press and hold the Freezer button for three seconds or longer while holding your phone to the speaker until the data transfer is complete. 3 After the display indicates “Smart Diagnosis” and number “3”, release the Freezer button. 4 When instructed to do so by the call center, close the Door-in-Door and open the right refrigerator door.
MAINTENANCE 49 Cleaning •• Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. •• Wipe up spills immediately. •• Always unplug the refrigerator before cleaning. General Cleaning Tips •• Unplug refrigerator or disconnect power. •• Remove all removable parts, such as shelves, crispers, etc. •• Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
50 mAINTENANCE Replacing the Fresh Air Filter ENGLISH Replace the air filter: 2 • Approximately every six months. • When the Fresh Filter LED blinks or the Replace Filter icon is displayed. Fresh Air Filter Install a new air filter. Insert the side tab of the new filter into the slot on the side of the central cover compartment. Snap the other side of the filter down into place. It may help to press the side of the central compartment outward while pressing down on the filter.
MAINTENANCE 51 Replacing the Water Filter 2 This refrigerator does not require a filter bypass plug when the filter is not in place. Insert the new filter into the filter head and rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head. Swing the filter back into the compartment. Replace the water filter: •• •• •• •• 1 Replace with a new water filter. Approximately every six months. When the water filter indicator blinks.
52 MAINTENANCE Performance Data Sheet ENGLISH Use Replacement Cartridge: ADQ73613401 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below.
MAINTENANCE 53 Application Guidelines / Water Supply Parameters Service Flow 0.5 gpm (1.9 lpm) Water Supply Community or private well — Potable Water Water Pressure 20 -120 psi (138 - 827 kPa) Water Temperature 33-100°F (0.6 -37.
54 MAINTENANCE ENGLISH California Department of Public Health Certification 14-3015
TROUBLESHOOTING 55 Review the Troubleshooting section before calling for service; doing so will save you both time and money. Problem Refrigerator and Freezer section are not cooling. Cooling system runs too much. Possible Causes Solutions The refrigerator control is set to Turn the control ON. Refer to the Setting the OFF (some models). Controls section for proper temperature settings. Refrigerator is in the defrost cycle.
56 TROUBLESHOOTING Problem Possible Causes ENGLISH Refrigerator was recently Refrigerator or Freezer section is installed. too warm. Air vents are blocked. Doors are opened often or for long periods of time. Solutions It may take up to 24 hours for each compartment to reach the desired temperature. Rearrange items to allow air to flow throughout the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section.
TROUBLESHOOTING 57 Problem Solutions Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors not closed correctly. See the Doors will not close correctly section in the Troubleshooting section. Weather is humid.
58 TROUBLESHOOTING Problem Possible Causes Solutions ENGLISH Frost or ice Condensation from food with a crystals on frozen high water content has frozen food (inside of inside of the food package. sealed package). Food has been left in the freezer for a long period of time. This is normal for food items with a high water content. Icemaker is not making enough ice. Demand exceeds ice storage capacity. The icemaker will produce approximately 70~182 cubes in a 24 hour period.
TROUBLESHOOTING 59 Problem Solutions Doors are opened often or for long periods of time. If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. Doors are not closed completely. If the doors are not properly closed, ice production will be affected.
60 TROUBLESHOOTING Problem ENGLISH Not dispensing ice. Possible Causes Doors are not closed completely. Solutions Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation.
TROUBLESHOOTING Problem Solutions New installation or water line recently connected. Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked. Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
62 TROUBLESHOOTING ENGLISH Problem Possible Causes Ice has bad taste or odor. Water supply contains minerals such as sulfur. Solutions A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. Icemaker was recently installed. Discard the first few batches of ice to avoid discolored or bad tasting ice. Ice has been stored for too long.
TROUBLESHOOTING 63 Problem Possible Causes Solutions Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation. Clicking The defrost control will click when the automatic defrost cycle begins and ends.
64 TROUBLESHOOTING Problem ENGLISH Pulsating or High-Pitched Sound Possible Causes Solutions Your refrigerator is designed Normal Operation to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound.
TROUBLESHOOTING 65 Problem Solutions Leveling legs are not adjusted properly. Refer to the Leveling and Door Alignment section. Floor is not level. It may be necessary to add shims under the leveling legs or rollers to complete installation. Door mullion Front leveling legs not does not fold in extended, refrigerator not level, and out properly. doors misaligned. Door remains ajar after Auto Door Open function.
66 LIMITED WARRANTY ENGLISH LIMITED WARRANTY FOR USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 67 The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call the Customer Information Center number on the back cover of the manual (365 days a year) and select the appropriate option from the menu. Or visit our website at http://www.LGSIGNATURE.com. Or by mail: LG Electronics Customer Service P.O.
68 LIMITED WARRANTY ENGLISH Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY 69 FOR CANADA Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.
70 LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: ENGLISH •• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; •• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; •• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupte
LIMITED WARRANTY 71 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
72 LIMITED WARRANTY ENGLISH Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
Customer Information Center For inquiries or comments, call; 1-800-984-6306 USA, Consumer User 1-888-865-3026 USA, Commercial User 1-888-542-2623 CANADA
