User's Manual

19
Troubleshooting
www.gateway.com
Display colors are wrong
■ Make sure that the video cable is securely connected to the back of the
computer.
■ Restart the computer with the monitor turned on.
■ Check the video port and the end of the video cable for any pins that
might be bent or pushed in.
■ Make sure that the video cable is not damaged.
Picture is fuzzy
Adjust the contrast and brightness controls to improve the display image. For
more information, see “Adjusting monitor settings” on page 8.
Picture bounces, jitters, or has waves
Make sure that:
■ Non-shielded speakers are not placed too close to the monitor.
■ The monitor is not positioned too close to another monitor, power
transformer or adapter, electric fan, fluorescent light, metal shelf, or laser
printer.
If none of these suggestions solves the problem, try plugging the monitor into
another outlet, preferably one on a different circuit.
Picture has shadows or “ghosts”
■ Remove any extension cables or switchboxes.
■ Make sure that the video cable is securely connected to the back of the
computer.
■ Check the video port and the end of the video cable for any pins that
might be bent or pushed in.
■ Make sure that the video cable is not damaged.
08595.book Page 19 Friday, April 12, 2002 4:16 PM