User guide

Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumightnot
beabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenotsaved
yourdata,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsor
more.Ifthesystemisstillnotreset,removetheacpoweradapterandresetthesystembyinsertinga
straightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,referto
“Bottomview”onpage6
.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumessmallamountofpower.Thisisnot
adefect.Fordetails,referto“Power-savingmodes”onpage30
.
Problemswithdrivesandotherstoragedevices
Thissectionincludesharddiskdriveproblemsandsolid-statedriveproblems.
Harddiskdriveproblems
•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdrivebeginsorfinishesgettingaccesstodata.
–Whenyoucarrytheharddiskdrive.
–Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
•Problem:Theharddiskdrivedoesnotwork.
Solution:OntheStartupmenuofThinkPadSetup,makesurethattheharddiskdriveisontheBoot
priorityorderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthe
listandpressShift+1tomoveitbacktotheBootpriorityorderlist.
•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive
toanothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Asolid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
138UserGuide