System information

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage29

•“Passwords”onpage30

•“Powermanagement”onpage32

•“Symptom-to-FRUindex”onpage33

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,theywill

bepostedonhttp://www.lenovo.com/spm.

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery

programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe

RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed

softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage120

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer

totheoriginalfactoryconguration.

OperatingSystemRecoveryDisc(onedisc)

ThisdiscrestorestheMicrosoft®Windowsoperatingsystem.Usethisdisctostarttherecoveryprocess.

ApplicationsandDriversRecoveryDisc(oneormorediscs)

Thisdiscrestoresthepreinstalledapplicationsanddriversonthecomputer.

SupplementalRecoveryDisc

Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethatwaspreinstalledonthe

computer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.

Notes:

•YoumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you

canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery

discs,recoverytakesatleastvehours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.