Server User Manual

SymptomFRU/Action
Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)
1.Display
2.Systemboard
Turnonindicatororharddiskdrivein-uselightnoton,but
computerworkscorrectly
1.Powerswitch/LEDassembly
2.Systemboard
Printerproblems1.Printer
2.Systemboard
Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteintherst3.5-inchdiskettedrive
1.RuntheSetupUtilityprogramandcheckstartup
sequence.
2.Checkthediskettedrive.
3.Checkthediskettedrivecable.
4.Checkthesystemboard.
5.Checkthepowersupply.
RPLcomputercannotaccessprogramsfromitsownhard
diskdrive.
1.IfthenetworkadministratorisusingtheLCCMHybrid
RPL,checkstartupsequence:
a.Firstdevice-Network
b.Seconddevice-Harddiskdrive
2.Checktheharddiskdrive.
RPLcomputerdoesnotRPLfromserver
1.Checkthestartupsequence.
2.CheckthenetworkadapterLEDstatus.
Serialorparallelportdevicefailure(systemboardport)
1.Runanexternaldeviceself-test.
2.Checktheexternaldevice.
3.Checkthecable.
4.Checkthesystemboard.
Serialorparallelportdevicefailure(adapterport)
1.Runanexternaldeviceself-test.
2.Checktheexternaldevice.
3.Checkthecable.
4.Checkthealternateadapter.
5.Checkthesystemboard.
Someorallkeysonthekeyboarddonotwork
1.Keyboard
2.Keyboardcable
3.Systemboard
Undeterminedproblems
Thistopicprovidesinstructionsonhowtondoutthefailingcomponents.
Tondoutthefailingcomponents,dothefollowing:
1.Turnofftheserver.
2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
Chapter3.Diagnosticsandtroubleshooting21