User's Manual

•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-lmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen
mightexistallthetime.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressF7andselectthedesiredmonitor.Iftheproblempersists,do
thefollowing:
1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.
Solution:
–Ensurethatthemonitorinformationiscorrect.Dothefollowing:
1.Right-clickonthedesktop,andclickScreenresolution.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
2.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
3.ClickAdvancedSettings.
4.ClicktheAdaptertab.
5.Ensurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
6.ClickOK.
Iftheinformationisincorrect,reinstallthedevicedriver.
–Checkthemonitortypeand,ifnecessary,updatethedriverbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,andclickScreenresolution.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.ClickAdvancedSettings.
6.ClicktheMonitortab.Checkthemonitorinformationwindowtoensurethatthemonitortypeis
correct.Ifitis,clickOKtoclosethewindow;otherwisedothefollowing.
7.Ifmorethanonemonitortypeisdisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
106UserGuide