ThinkServer RD230 Hardware Maintenance Manual Machine Types: 1043, 1044, 4010, and 4011
ThinkServer RD230 Types 1043, 1044, 4010, and 4011 Hardware Maintenance Manual
Note Before using this information and the product it supports, read the general information in Appendix C, “Notices,” on page 127 and the Warranty and Support Information document on the ThinkServer Documentation DVD. First Edition (June 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.
Contents Chapter 1. About this manual . . . . . 1 Important Safety Information . . . . . . Safety statements . . . . . . . . . . Important information about replacing RoHS compliant FRUs . . . . . . . . . . . . . . . 1 . 2 . . . 7 Chapter 2. General information . . . . . 9 Features . . . . . . . . . . . . Specifications . . . . . . . . . . Software programs . . . . . . . . EasyStartup . . . . . . . . . EasyManage . . . . . . . . . Reliability, availability, and serviceability . . . . . . . . . . .
Appendix A. RAID battery card assembly . . . . . . . . . . . . . 121 Specifications . . . . . . . . . Battery life and data retention time . . . . . . . . 121 . 121 Appendix B. Getting help and technical assistance . . . . . . . . 123 Before you call . . . . . . . Using the documentation . . . Getting help and information from Web . . . . . . . . . . Calling for service . . . . . . Using other services . . . . . Purchasing additional services. . Lenovo product service . . . . . . the . . . . . . . .
Chapter 1. About this manual This Hardware Maintenance Manual contains information to help you solve problems that might occur in your server. It describes the diagnostic tools that come with the server, error codes and suggested actions, and instructions for replacing failing components. Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility.
Safety statements Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled ″Statement 1,″ translations for that caution statement are in the Safety Information document under ″Statement 1.
Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables.
Statement 2: CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices.
Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts. RoHS compliant ThinkServer RD230 parts have unique FRU part numbers.
Chapter 2. General information This chapter provides general information that applies to all machine types supported by this publication. Features The RD230 server offers the following features and technologies: v Microprocessor(s) The server supports up to two Intel® Xeon® dual-core, quad-core, or hex-core microprocessors. v BIOS The server firmware defines a standard interface between the operating system, platform firmware, and external devices.
commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script. v RAID support The server supports the onboard SATA software RAID and an installed SAS RAID card (ThinkServer 8708ELP SAS RAID adapter), which are required for you to use the hot-swap SATA or SAS hard disk drives and to create the redundant array of independent disks (RAID) configurations.
Table 1. Features and specifications (continued) RAID controllers: Electrical input v Onboard SATA Software RAID v ThinkServer 8708ELP SAS RAID adapter Input voltage: Low range: Minimum: 100 V ac Maximum: 127 V ac Input frequency range: 50 to 60 Hz High range: Minimum: 200 V ac Maximum: 240 V ac Input frequency range: 50 to 60 Hz Notes: 1. Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use. 2.
v v v v v Automatic memory downsizing on error detection Automatic restart on non-maskable interrupt (NMI) Availability of microcode level Built-in, menu-driven setup, system configuration, and RAID configuration Built-in monitoring for fan, temperature, and voltage v v v v v v v Cooling fans with speed-sensing capability ECC DDR3 SDRAM with Serial Presence Detect (SPD) Error codes and messages to help you identify problems Generating error logs for the power-on self-test (POST) failures Hot-swap SAS har
Chapter 3. Diagnostics This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix B, “Getting help and technical assistance,” on page 123 for more information. Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Monitor problems Some monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
3. Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start (see “Solving undetermined problems” on page 25 for the minimum configuration). 4. Reconnect all ac power cords and turn on the server. If the server starts successfully, replace the adapters and devices one at a time until the problem is isolated.
Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative, use the information in this section. If you suspect that a software problem is causing failures (continuous or intermittent), see “Software problems” on page 23. Damaged data in CMOS memory or damaged firmware can cause undetermined problems.
v System-event log: This log contains all the POST and system management interrupt (SMI) events. You can view the system-event log through the Setup Utility program and through the as the IPMI event log. The system-event log is limited in size. When it is full, new entries will not overwrite existing entries; therefore, you must periodically save and then clear the system-event log through the Setup Utility program.
Diagnostic LEDs on the front control panel Identifying the diagnostic LEDs on the front control panel is a very important method for diagnosing server problems. See “Front control panel” on page 30 for detailed information. Onboard debug digitron The onboard debug digitron helps trained service technicians to identify server problems. When you turn on the server, the onboard debug digitron will display debug code on the screen. Chapter 3.
28 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Chapter 4. Locating parts, controls, LEDs, and connectors This chapter provides information to help you locate your server parts, controls, light-emitting diodes (LEDs), and connectors. Note: The illustrations in this document might differ slightly from your model. Front view Figure 1 shows the drives and parts on the front of the server. Figure 1. Front view of the server 1 Slim optical drive 2 Front control panel (see “Front control panel” on page 30) 3 Mounting point for 3.
Front control panel This section provides information about the front control panel of the server. Figure 3 helps you identify the connectors, controls, and LEDs on the front control panel of your server. Figure 3.
Table 4. Hard disk drive LEDs for the onboard SATA and onboard SATA software RAID configurations Hard disk drive LED 1 (Green) Hard disk drive LED 2 (Amber) Hard disk drive is not present. Off Off Hard disk drive is present but is not active. On Off Blinking Off Server is in the process of locating the hard disk drive. On Off RAID has failed. On Off Blinking Off Description Hard disk drive is present and active. Hard disk drive is rebuilding. Table 5.
Locating server components Figure 4 shows the locations of the major components in your server. Figure 4. Server component locations 1 Left handle of the chassis 2 Slim optical drive 3 PCI card 4 Memory modules 6 Heat sink assembly and microprocessor(s) underneath 7 System fans 8 Right handle of the chassis 9 Mounting points for the 3.
Figure 5.
Figure 6. Locating other connectors on the system board 1 2 3 4 5 J47 J48 J50 J56 J49 (system (system (system (system (system fan fan fan fan fan 1 2 3 4 5 connector) connector) connector) connector) connector) 6 J19 (front USB connector) 7 J35 (for front control cable) 8 JP1 (clear CMOS) 9 USB 2 connector 10 JP8 (COM2 connector) The following table introduces the jumper switches on the system board. Table 7.
Locating connectors on the backplane Figure 7 shows the connector locations on the backplane. Figure 7. Backplane connector locations 1 Power connector 2 2 Power connector 1 3 Optical drive power connector 4 Mini SAS signal connector Chapter 4.
36 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Chapter 5. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server. FRU replacements are to be done only by trained service technicians. This chapter does not contain the removal or replacement procedure for all FRUs. Only the major FRUs are documented.
v Before you install optional hardware devices, make sure that the server is working correctly. If the server is not working correctly, refer to Chapter 3, “Diagnostics,” on page 13 for your server for detailed diagnostic information. To obtain the publication, go to: http://www.lenovo.com/support v Observe good housekeeping in the area where you are working. Put removed covers and other parts in a safe place.
v Do not remove any air duct or air baffles while the server is running. Operating the server without the air duct or air baffles might cause the microprocessor to overheat. v The second microprocessor socket always contains either a microprocessor socket cover or a microprocessor. Guidelines for trained service technicians This section contains information for trained service technicians.
v Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents. v Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools or testers. v Do not touch the reflective surface of a dental mirror to a live electrical circuit.
The server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside the server with the power on: v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server.
Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the publications, go to: http://www.lenovo.com/support This section provides instructions on how to remove the server cover.
Installing, removing, or replacing optional hardware devices This section provides instructions on how to install, remove, or replace optional hardware devices for your server. You can expand the capabilities of your server by adding memory modules, PCI cards, or drives, and maintain your server by replacing the failing optional hardware devices.
Table 9.
Figure 9. Opening the retaining clips of the memory slot 5. Touch the static-protective package that contains the new memory module to any unpainted metal surface on the outside of the server. Then, remove the new memory module from the package. 6. Position the new memory module over the memory slot. Make sure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot.
To remove a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 42. 3. Locate the memory slot with the memory module that you want to remove. See “Locating parts on the system board” on page 32 for the locations of the memory slots. 4.
v Go to http://www.lenovo.com/thinkserver and click the Options tab for a list of supported options. Removing the optical drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the publications, go to: http://www.lenovo.
7. Remove the optical drive retention tab by removing the two screws that secure the tab. Save the retention tab to use when you install a new optical drive. Figure 13. Removing the optical drive retention tab 8. If you are instructed to return the removed optical drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 9. To complete the removal procedure, go to “Completing the parts replacement” on page 87.
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
4. Install the two screws to secure the retention tab to the rear of the new optical drive. Then, connect the signal cable 1 and the power cable 2 to the rear of the new optical drive. Figure 14.
5. Route the cables through the drive bay hole in the front and then slide the optical drive into the drive bay until it snaps into position. Figure 15. Installing the optical drive 6. Connect the power cable to the optical drive power connector on the backplane. See “Locating connectors on the backplane” on page 35. 7. Connect the signal cable to the SATA 5 connector on the system board. See “Locating parts on the system board” on page 32. 8.
1. Rotate the drive tray handle 2 of the hard disk drive tray assembly 1 to the open position. Then, grasp the handle and pull the drive tray assembly with the hard disk drive out of the bay. Figure 16. Removing the hard disk drive tray assembly with the hard disk drive 2. Remove the screws that secure the hard disk drive in the tray. Then, remove the hard disk drive. Figure 17. Removing a 3.
3. If you are instructed to return the removed hard disk drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 4. To complete the removal procedure, go to “Completing the parts replacement” on page 87.
1. Rotate the drive tray handle 2 of the hard disk drive tray assembly 1 to the open position. Then, grasp the handle and pull the drive tray assembly out of the bay. Figure 18. Removing the hard disk drive tray assembly 2. Remove the screws that secure the plastic filler and then remove the plastic filler. Figure 19.
3. Touch the static-protective package that contains the new hard disk drive to any unpainted metal surface on the server. Then, remove the hard disk drive from the package and place it on a static-protective surface. 4. Make sure that the drive tray handle is in the open position. 5. Align the screw holes in both sides of the hard disk drive with the corresponding holes in the tray. Then, install the screws to secure the hard disk drive in the tray. Figure 20. Installing a 3.5-inch hard disk drive 6.
continuously, it indicates that the drive is faulty and must be replaced; if the green hard disk drive activity LED is flashing, this indicates that the drive is being accessed. Note: If the server is configured for RAID operation using a RAID controller, you might have to reconfigure the disk arrays after you replace hard disk drives. 8. To complete the installation, go to “Completing the parts replacement” on page 87.
5. Press the riser card (might having a PCI card installed) down into the appropriate PCI card slot on the system board. Then, close the retention tab to secure the PCI card (installed on the riser card) and then install the fastening screw to secure the riser card in place. Note: The riser card might have a PCI card already installed on it. Carefully fit the PCI card into the server. Figure 21. Installing the riser card 6. To complete the installation, go to “Completing the parts replacement” on page 87.
This section provides instructions on how to remove the riser card with a PCI card installed. To remove the riser card, do the following: Note: Use any documentation that comes with the riser card and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover.
5. Remove the fastening screw that secures the riser card ( 1 ) and lift the riser card straight up by its edges to remove it ( 2 ). Figure 23. Removing the riser card (with a PCI card installed) 6. To complete the removal procedure, go to “Completing the parts replacement” on page 87. Installing or removing a PCI card This section provides instructions on how to install or remove a PCI card.
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 42. 3. Remove the riser card. See “Removing the riser card” on page 57. 4. Install the PCI card into the slot on the riser card. Figure 24. Installing a PCI card into the slot on the riser card 5.
5. Remove the PCI card from the PCI card slot on the riser card. Figure 25. Removing the PCI card from the riser card 6. To complete the removal procedure, go to “Completing the parts replacement” on page 87. If you are instructed to return the PCI card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. Removing or installing the Ethernet card This section provides instructions on how to remove or install the Ethernet card.
6. If you are instructed to return the Ethernet card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 7. To complete the removal procedure, go to “Completing the parts replacement” on page 87.
Installing, removing, or replacing hardware devices This section provides instructions on how to install, remove, or replace hardware devices for your server. You can maintain your server by replacing the failing hardware devices. If you are replacing a hardware device, perform the removal procedure and then perform the installation procedure for the hardware device you want to replace.
This section provides instructions on how to install the system board battery. Be sure to consider the following information when you replace the battery in the server: v You must replace the battery with a lithium battery of the same type from the same manufacturer. v After you replace the system board battery, you must reconfigure the server and reset the system date and time. v To avoid possible danger, read and follow the following safety statement.
Removing the RAID controller Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the publications, go to: http://www.lenovo.
This section provides instructions on how to install the ThinkServer 8708ELP SAS RAID adapter (hereafter referred to as the RAID controller within this section). To install the RAID controller, do the following: Note: Use any documentation that comes with the RAID controller and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server.
Attention: v When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw driver to avoid damaging the screw head and do not over-tighten the screws as you might damage the battery card assembly. v The battery in the battery card assembly must recharge for at least six hours during fast charge under normal operating conditions. a. Note the top view and the bottom view of the battery card assembly. Figure 28.
e. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit. Figure 30. Installing the battery card assembly 5. See “Installing a PCI card” on page 59 and follow those instructions to install the RAID controller. 6.
Removing or installing the heat sink assembly This section provides instructions on how to remove or install the heat sink assembly. Removing the heat sink assembly Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the publications, go to: http://www.lenovo.
3. Remove the eight screws that secure the heat sink assembly ( 1 - 8 ) and gently lift out the heat sink assembly. Figure 32. Removing the heat sink assembly 1 - 8 Screws 9 Air flow 10 Indicates the front of the chassis 4. If you are instructed to return the heat sink assembly, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 5. To install the heat sink assembly, see “Installing the heat sink assembly.
CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. To install the heat sink assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 42. 3.
Removing or installing the microprocessor This section provides instructions on how to remove or install the microprocessor. Removing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the publications, go to: http://www.lenovo.
5. If you are instructed to return the microprocessor, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 6. To complete the removal procedure, go to “Completing the parts replacement” on page 87.
4. Press down and push the small handle outward on the microprocessor socket to lift the handle to the open position. Figure 35. Lifting the handle 5. Gently press the retainer of the microprocessor socket to open it. Figure 36. Opening the retainer 6. Remove the protective cover from the microprocessor socket. To avoid damaging the pins in the microprocessor socket, do not touch the pins while removing the cover. Figure 37.
7. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor. 8. Hold the new microprocessor by the edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, install the microprocessor into the socket. Figure 38. Installing the microprocessor 9. To complete the installation, go to “Completing the parts replacement” on page 87.
3. Remove the heat sink assembly. See “Removing the heat sink assembly” on page 69. 4. Disconnect the system fan cables on the system board. See Figure 6 on page 34. 5. Carefully lift the system fan straight up to remove it out of the server. Then, place it on a static-protective surface. 6. If you are instructed to return the system fans to the manufacturer, follow all packaging instructions, and use any packaging materials that are supplied to you for shipping. 7.
4. Carefully put the system fans into the server. Mind the seven ports 1 that secure the system fans. Align the holes in the system fans with the corresponding ports on the server. Figure 39. The seven ports that secure the system fans 5. Connect the system fan cables to the corresponding connectors on the system board in the numerical order following the illustration below. Figure 40. Connecting the system fan cables to the connectors on the system board 6.
Removing the power supply Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the publications, go to: http://www.lenovo.com/support This section provides instructions on how to remove the power supply. When you remove a power supply, observe the following precautions.
3. Remove the four screws ( 1 and 2 ) that secure the power supply. Figure 41. Removing the screws that secure the power supply Chapter 5.
4. Disconnect power supply cables 3 , 4 , and 5 from the system board. Then, disconnect power supply cables 1 and 2 from the backplane. Figure 42. Disconnecting the power supply cables 5. Disconnect the power supply cables from any other cards or devices. Note: The power supply cables are integrated parts of the power supply. Do not try to remove or disconnect the power supply cables from the power supply. 6. Carefully lift the power supply out of the server. 7.
DANGER Hazardous moving parts. Keep fingers and other body parts away. Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To install the power supply, do the following: 1.
3. Carefully place the power supply into the server by aligning the screw holes in the power supply with the corresponding holes in the chassis. Then, install the four screws 1 and 2 to secure the power supply in place. Figure 43.
4. Connect the power supply cables to the system board connectors 3 , 4 , and 5 , and to the backplane connectors 1 and 2 . Figure 44. Connecting the power supply cables 5. Connect the power supply cables to any other cards or devices. 6. To complete the installation, go to “Completing the parts replacement” on page 87. Removing or installing the system board This section provides instructions on how to remove or install the system board.
2. Remove the server cover. See “Removing the server cover” on page 42. 3. Remove any adapter cards installed in the PCI card slots. See “Removing a PCI card” on page 60. 4. Remove the heat sink assembly and a memory module. See “Removing the heat sink assembly” on page 69 and “Removing a memory module” on page 45. 5. Remove the battery. See “Removing the system board battery” on page 63. 6. Remove the microprocessor. See “Removing the microprocessor” on page 72. 7.
c. Align the notches 1 of the microprocessor socket cover with the alignment keys 2 of the microprocessor socket. Lower the socket cover straight down into the microprocessor socket on the system board. Note: Your microprocessor socket and cover might look slightly different from the illustration. d. Carefully press the socket cover straight downwards until it is secured into the socket. e. Lower the microprocessor retainer and then lower the lever to secure the retainer.
Installing the system board Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the publications, go to: http://www.lenovo.com/support This section provides instructions on how to install a new system board after a failing system board is removed.
4. Install the heat sink assembly and a memory module. See “Installing the heat sink assembly” on page 70 and “Installing a memory module” on page 44. 5. Install the adapter cards in the PCI slots. See “Installing a PCI card” on page 59. 6. Note the location of all cable connections on the system board and connect all cables. See “Locating parts on the system board” on page 32. 7. To complete the installation, go to “Completing the parts replacement.
respond to requests to the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to an ac power source but is not turned on. Approximately five seconds after the server is connected to ac power, one or more fans might start running to provide cooling while the server is connected to power and the power-on button LED flashes quickly.
2 1 The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will turn off automatically. v You can press the power button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.
90 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Chapter 6. Parts listing, RD230 Types 1043, 1044, 4010, and 4011 The following replaceable components are available for the ThinkServer RD230 Types 1043, 1044, 4010, and 4011 servers. To check for an updated parts listing on the Web, complete the following steps: 1. Go to http://www.lenovo.com/support. 2. Click Download & Drivers → ThinkServer and then follow the instructions on the Web page to download firmware updates for your server.
Replaceable server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Table 10. Parts listing, Types 1043 (continued) Index CRU part number (Tier 1) Description CRU part number (Tier 2) 5 Microprocessor, Intel Xeon E5507 - Quad Core 2.26GHz 4.8QPI, 4MB Cache, DDR3-1066, 80W (models CTO) 6 Power supply, 600W (models CTO) 7 System board, S7002 SATA system board (models CTO) 8 System fan, 4028 (models CTO All Models) 46U3455 8 System fan, 40256 (models CTO All Models) 46U3456 9 Hard disk drive, 250GB SATA - Enterprise 7200 rpm, 3 Gb/s, 8MB cache, 3.
Table 11. Parts listing, Types 1044 (continued) Index Description CRU part number (Tier 1) FRU part number 3 Memory DIMM, 4GB DDR3 RDIMM 1333MHz (models CTO) 46U3443 3 Memory DIMM, 8GB DDR3-1333 RDIMM (models CTO) 46U3419 4 Heat sink (models CTO All Models) 46U3460 5 Microprocessor, Intel Xeon E5503 - Dual Core 2.00GHz 4.8 QPI, 4MB Cache, DDR3-800, 80W (models CTO) 71Y9029 5 Microprocessor, Intel Xeon E5506 - Quad Core 2.13GHz 4.
Table 11.
Table 12. Parts listing, Types 4010 (continued) Index Description CRU part number (Tier 1) FRU part number 5 Microprocessor, Intel Xeon E5630 - Quad Core 2.53GHz 5.86QPI, 12MB Cache, DDR3-1066, 80W (models CTO) 71Y9047 5 Microprocessor, Intel Xeon E5620 - Quad Core 2.40GHz 5.86QPI, 12MB Cache, DDR3-1066, 80W (models CTO) 71Y9049 5 Microprocessor, Intel Xeon E5507 - Quad Core 2.26GHz 4.
Table 13.
Table 13. Parts listing, Types 4011 (continued) Index CRU part number (Tier 1) Description 9 Hard disk drive, 1TB SATA - Enterprise 7200 rpm, 3 Gb/s, 32MB cache, 3.5″ (models CTO) 46U3103 9 Hard disk drive, 300GB SAS - 15000 rpm, 6Gb/s, 32MB cache, 3.5″ (models CTO) 46U3572 9 Hard disk drive, 450GB SAS - 15000 rpm, 6Gb/s, 32MB cache, 3.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. Lenovo power cords for a specific country or region are usually available only in that country or region. Chapter 6.
Table 14.
Table 16.
102 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Chapter 7. Configuring the server The following configuration programs come with the server: v Setup Utility program The Setup Utility program is part of the server firmware. You can use the Setup Utility program to view your server configuration, change the startup device sequence, set the date and time, and set passwords. For information about using this program, see “Using the Setup Utility program.
Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Approximately three minutes after the server is connected to a working electrical outlet, the power button becomes active. Turn on the server and the POST runs automatically. You will then see the logo screen. The POST is a set of tests and procedures that are performed each time you turn on your server. 2. Press Del as soon as you see the logo screen. The Setup Utility program opens.
Table 20. Items under the Main menu Item Option Description AMIBIOS View the BIOS version and creation date information. Processor View microprocessor information. System Memory View memory capacity information. System Time HH:MM:SS Set system time. System Date MM/DD/YYYY Set system date. Table 21. Items under the Advanced menu Item Description CPU Configuration Enter the submenu to see all the options. See Table 22.
Table 22. Submenus under the CPU Configuration (continued) Item 106 Option Description MPS and ACPI MADT ordering Legacy ordering [Modern ordering] Select the MPS and ACPI MADT ordering method. Intel® Virtualization Tech Disabled [Enabled] Enable or disable the Intel Virtualization Tech. This technology can provide additional capacity for hardware computing.
Table 22. Submenus under the CPU Configuration (continued) Item ACPI T State Option Disabled [Enabled] Description Enable or disable the microprocessor throttling in ACPI. Notes: 1. The settings in [ ] are the default settings in the Setup Utility program. 2. The above options might vary depending on the type of the installed microprocessor. Table 23.
Table 25. Submenus under the USB Configuration (continued) Item Emulation Type Option [Auto] Floppy Forced FDD Hard Disk CDROM Description Select the type of the USB device. Table 26. Submenus under the Hardware Health Configuration Item Option Description Items and options with BMC configuration: Auto Fan Control Disabled [Enabled] If this option is set to Disabled, the fan runs at the full speed; if this option is set to Enabled, the fan speed is controlled by the system temperature.
Table 27. Submenus under the IPMI 2.0 Configuration Item Sub-item Option Description View BMC System Event Log View the system event log. Clear BMC System Event Log Delete the system event log. Set LAN Configuration Set the IP address source, IP address, subnet mask, and gateway address. Set PEF Configuration PEF SUPPORT Disabled [Enabled] Enable or disable the PEF support. BMC Watch Dog Timer Action [Disabled] Reset System Power Down Power Cycle Disable or enable the OS based dongle.
Table 30. Items under the PCIPnP menu (continued) Item Option Description Boots Graphic Adapter Priority [Auto] Onboard VGA If this option is set to Auto, the external graphics card will be enabled firstly. If no external graphics card, the integrated graphics controller is automatically enabled. If this option is set to Onboard VGA, only the integrated graphics card is enabled. LAN1 [Auto] Enabled Disabled The Auto option means to automatically enable the integrated Ethernet controller 1.
Table 31. Items under the Boot menu (continued) Item Sub-item Option Description Hard Disk Drives 1st Drive 2nd Drive ... Based on the installed hard disk drives. CD/DVD Drives 1st Drive... Based on the installed optical drives. Note: The settings in [ ] are the default settings in the Setup Utility program. Table 32. Items under the Security menu Item Description Change Supervisor Password Set or change the supervisor password.
Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. Then, you can do one of the following: v If you want to save the new settings and exit the Setup Utility program, press F10. Otherwise, your changes will not be saved. v If you do not want to save the new settings, select Exit → Discard Changes and Exit.
RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating system is installed. Table 34.
Using the ThinkServer EasyStartup program The EasyStartup DVD simplifies the process of configuring your RAID controllers and installing an operating system. The program works in conjunction with your Windows or Linux operating-system installation disc to automate the process of installing the operating systems and associated device drivers. If you did not receive an EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/support.
After agreeing to the license agreement, you will be given the following choices: v Continue to the main program interface v Use a shortcut to install an operating system based a response file that you previously created using the EasyStartup program v Use a shortcut to configure RAID controllers based on a RAID response file that you previously created using the EasyStartup program If you continue to the main program interface, you will have the following selectable options: v Compatibility notes: This sel
v Partitions options: This task enables you to choose whether you want to repartition the selected drive or use an existing partition. v Partition settings: This task enables you to choose the file system type and define the partition size. v Installation settings: This task prompts you for user and system settings, the operating system product key, and the administrator password.
2. Follow the instructions on the screen to configure the SATA RAID. When working with this program, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen. The main menu of the Intel Matrix Storage Manager program includes the following items: Create RAID volume is for creating the RAID volume. Delete RAID volume is for deleting the RAID volume. Reset Disks to Non-RAID is for setting the hard disk drives to non RAID.
100BASE-TX, or 1000BASE-T) and duplex mode (full-duplex or half-duplex) of the network and automatically operates at that rate and mode. You do not have to set any jumpers or configure the controllers. However, you must install a device driver to enable the operating system to address the controllers. Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site. Go to http://www.lenovo.
Note: After updating the BIOS, all the BIOS settings become the default settings of the updated BIOS version. You need to check and reconfigure the BIOS settings for your specific needs. Installing the ThinkServer EasyManage program To install the ThinkServer EasyManage Agent, you must already have a core server running the ThinkServer EasyManage Core Server program. The ThinkServer EasyManage Agent must be installed from that core server.
120 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Appendix A. RAID battery card assembly Specifications The following table provides specifications of the RAID battery card assembly. Battery technology LiON Battery operating temperature (ambient) v Charge: 10-45°C v Discharge: 10-60°C Humidity (storage and operating) 20%-80% (non-condensing) Battery storage temperature Depends on storage time, as follows: v < 30 days: 0–50°C v 30–90 days: 0–40°C v > 90 days: 0–30°C Battery voltage conditioning <3.
v v v v v 122 Capacity of the battery pack and the battery load Ambient temperature Age of the battery Numbers of discharge cycles the battery has been through DRAM (dynamic random access memory) size ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. These services are available during the warranty period: v Problem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. v Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.
Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.
126 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Appendix C. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both.
Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations. Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on Lenovo product recycling offerings can be found on Lenovo’s Internet site at http://www.lenovo.com/lenovo/environment/recycling.
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and recovery of WEEE.
Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances Meets requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances In Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeliğine Uygunluk Beyanı Bu Lenovo ürünü, T.C. Çevre ve Orman Bakanlığı'nın “Elektrik ve Elektronik Eşyalarda Bazı Zararlı Maddelerin Kullanımının Sınırlandırılmasına Dair Yönetmelik (EEE)” direktiflerine uygundur. EEE Yönetmeliğine Uygundur.
Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. Electronic emission notices Federal Communications Commission (FCC) statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment. Attention: This is a Class A product.
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür aufzukommen.” Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden.
Korea Class A warning statement 136 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Index A assistance, getting availability 11 DVD (continued) error symptoms 123 13 E B backplane locating connectors basic guidelines 37 bays 10 35 C cables rear connectors 87 Class A electronic emission notice 133 components major 41 configuration 88 Ethernet controller 118 minimum 25 updating server 103 Configuration Utility program 8708ELP SAS RAID controller 103 connector cables 87 connectors rear of server 29 considerations, password 112 contamination, particulate and gaseous 10, 130 controller Et
logs system-event message 26 M major components 41 memory module installation order 43 installation rules 43 installing 44 removing 45 memory modules specifications 10 memory problems 17 messages system-event 26 microprocessor 9 installing 73 problems 18 removing 72 specifications 10 minimum configuration 25 modes, Ethernet 118 monitor problems 19 mouse problems 16 N notes, important 128 notices electronic emission FCC, Class A 133 133 O optical drive installing 48 removing 47 optional device problems
W Web site compatible options 43 Lenovo support 37, 91 publication ordering 123 support 123 working inside the server with the power on 40 Index 139
140 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual
Printed in USA
