User Guide

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodorst”onpage25

•“Checkoutguide”onpage26

–“DiagnosticsusingPC-DoctorforDOS”onpage26

–“LenovoThinkVantageToolbox(LenovoSystemToolbox)”onpage29

–“PC-DoctorforWindows”onpage29

–“PC-DoctorforRescueandRecovery”onpage29

–“FRUtests”onpage29

•“Powersystemcheckout”onpage31

ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor®forDOS

diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,usenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe

computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,

dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat

themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur

foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,

electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou

suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do

notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor

partsreturnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Noteforwarranty:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthe

computerdamagewascausedbymisuse,accident,modication,unsuitablephysicaloroperating

environment,orimpropermaintenancebythecustomer.